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CHAPTER -6: TROUBLESHOOTING
If the doors are not opened and closed properly;
• Do the food packages prevent closing of the door?
• Are the door compartments, shelves and drawers placed properly?
• Are door gaskets broken or torn?
• Is your fridge on a level surface?
If the edges of fridge cabinet that the door joint contact are warm;
Especially in summer (hot weather), the surfaces that the joint contact may get warmer during the operation of the
compressor, this is normal.
IMPORTANT NOTES:
• The compressor protection thermal fuse will cut out after sudden power breakdowns or after unplugging the
appliance, because the gas in the cooling system is not stabilised. This is quite normal, and the fridge will
restart after 4 or 5 minutes.
• The cooling unit of your refrigerator is hidden in the rear wall. Therefore, water droplets or ice may occur on the
rear surface of your fridge due to the operation of the compressor in specified intervals. This is normal. There
is no need to perform a defrosting operation unless the ice is excessive.
• If you will not use your fridge for a long time (e.g. in summer holidays) unplug it. Clean your fridge according to
Part 4 and leave the door open to prevent humidity and smell.
• The appliance you have purchased is designed for home type use and can be used only at home and for the
stated purposes. It is not suitable for commercial or common use. if the consumer uses the appliance in a
way that does not comply with these features, we emphasise that the producer and the dealer shall not be
responsible for any repair and failure within the guarantee period.
• If the problem persists after you have followed all the instructions above, please consult an authorised service
provider.
CHAPTER -7: TIPS FOR SAVING ENERGY
1. Always allow foodstuffs to cool before storing in the appliance.
2. Thaw food in the fridge compartment, this helps save energy.
CHAPTER -8: SERVICE & WARRANTY
If you are unable to resolve a problem using the checks covered in the last few pages, do not attempt to service this
fridge freezer yourself.
In the unlikely event of the product requiring repair, please contact the Customer Support Centre.
Telephone: 0333 5777230 Lines are open Mon to Fri 09.00 to 20.00 & Sat and Sun 10.00 to 16.00
Vestel UK the licence partner for Sharp guarantees that for a period of 2 years from the date of purchase the enclosed
product will be free from defects in materials and workmanship. Vestel UK agrees to provide for the repair or, at
its option, the replacement of a defective product. Vestel UK reserves the right to replace defective parts, or the
product, with new or refurbished items. Items that are replaced become the property of Vestel UK. To benefit from this
guarantee, any fault that occurs must be notified to Vestel UK, or it’s appointed Service Facility, within two years from
the date the product was purchased. Proof of purchase, such as a receipt or invoice, must be provided. If the product
is exchanged, the replacement shall be covered by the unexpired portion of the original guarantee.
This guarantee shall only apply to faults that are due to an electrical or mechanical breakdown. It does not cover faults
or damage caused by accident, misuse, fair wear and tear, neglect, tampering with the product, or repair other than by
a Service Facility appointed by Vestel UK.
The product is intended for private domestic use only. The guarantee will not apply if the product is used in the course
of a business, trade or profession.
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