8-48
TROUBLESHOOTING
Contents
OTHER PROBLEMS
The finisher does not
operate.
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
Remove all remaining paper from the stapler compiler.
Does the following message appear in
the touch panel?
"Call for service. Code:xx-xx. Finisher
trouble."
*Letters and numbers appear in xx-xx.
Check the connection cable. Remove and then firmly
reinsert the connection cable, and restart the machine.
Stapling does not take
place.
Does a message appear instructing you
to check the staple unit?
Remove jammed staples.
☞
"
REMOVING STAPLE JAMS
" (page 8-13)
Does a message appear instructing you
to add staples?
Replace the staple cartridge. Do not forget to replace
the staple case.
☞
"
REMOVING STAPLE JAMS
" (page 8-13)
Stapling does not take
place.
Is a different width of paper mixed in?
Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width. When copying, select [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
For the maximum number of sheets that can be stapled,
see "
FINISHER SPECIFICATIONS
" (page 1-43)
Is a paper size that cannot be stapled
included in the print job?
For the paper sizes that can be stapled, see
"
FINISHER SPECIFICATIONS
" (page 1-43)
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling*.
Click the [Tray Status] button in "Paper Selection" on
the [Paper] tab of the printer properties window and
check the paper type setting of each tray.
* Stapling is not possible on labels, transparency film, or
envelopes. In addition, if "Disable Staple" is selected in the
user type, stapling will not be possible.
Have functions been disabled by the
administrator?
Some functions may have been disabled in the system
settings (administrator). Check with your administrator.
The stapling position
is not correct.
Is the stapling position set correctly?
Check the stapling position setting.
☞
2. COPIER "
OUTPUT
" (page 2-34)
Problem
Point to check
Solution
Preview images or
thumbnail images do
not appear.
Are there a number of jobs waiting to be
executed?
Wait until several of the jobs have been executed.
The touch panel
screen is difficult to
view.
Is the display contrast properly
adjusted?
Touch the brightness adjustment key (
) on the
system bar in the touch panel to adjust the brightness.
☞
1. BEFORE USING THE MACHINE "
SYSTEM
BAR
" (page 1-13)
Problem
Point to check
Solution
Summary of Contents for MX-C312
Page 4: ...Reduce copy mistakes Print one set of copies for proofing ...
Page 6: ...Make a copy on this type of paper Envelopes and other special media Transparency film ...
Page 11: ...Conserve Print on both sides of the paper Print multiple pages on one side of the paper ...
Page 35: ...Organize my files Delete a file Delete all files Periodically delete files Change the folder ...
Page 288: ...3 19 PRINTER Contents 4 Click the Print button Printing begins ...