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Office

Sharp MX-7000N

page • September 1, 006

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portion of this document. This document may only be viewed electronically through the www.BERTL.com Web site and may not be stored in electronic or hard copy format. Any reproduction of trademarks is

strictly prohibited. BERTL accepts no responsibility for any inaccuracies or omissions contained in this document.

E x c e p t i o n a l

Introduction

Device Features Summary

Paper Handling: Paper Input

Paper Handling: Input Features Summary

Reloading Paper Supplies

What We Liked/What We Would Like to See

Paper Handling: Paper Output/Finishing

Paper Handling: Output/Finishing Features Summary

Finishing Options

Finishing Productivity

What We Liked/What We Would Like to See

Routine Maintenance

Maintenance Features Summary

What We Liked/What We Would Like to See

Paper Jam Removal

Toner Replacement Process

Device Management

Status Monitoring

Job Queue Reporting

Security Settings

Address Book Management

Cost Control Reporting

Scan Templates

Email Notification Alerts

Job Log Management

What We Liked/What We Would Like to See

Security

Security Features Summary

What We Liked/What We Would Like to See

Table of Contents

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Summary of Contents for MX-7000N

Page 1: ...of this document This document may only be viewed electronically through the www BERTL com Web site and may not be stored in electronic or hard copy format Any reproduction of trademarks is strictly prohibited BERTL accepts no responsibility for any inaccuracies or omissions contained in this document 70 ppm Monochrome 41 ppm Colour Print Copy Scan Fax Internet Fax Sharp MX 7000N E x c e p t i o n...

Page 2: ...ummary Paper Handling Paper Input Paper Handling Input Features Summary Reloading Paper Supplies What We Liked What We Would Like to See Paper Handling Paper Output Finishing Paper Handling Output Finishing Features Summary Finishing Options Finishing Productivity What We Liked What We Would Like to See Routine Maintenance Maintenance Features Summary What We Liked What We Would Like to See Paper ...

Page 3: ...Device Controls User Accessibility for Paper Refilling User Accessibility for Paper Jam Removal What We Liked What We Would Like to See Copy Copy Features Summary Image Quality What We Liked What We Would Like to See Print on Demand Document Filing Accessing Document Filing Documents from Desktop What We Liked What We Would Like to See Print Print Features Summary Ease of Installation Print Produc...

Page 4: ...ppm monochrome engine allows the device to handle not only the colour workload but for many the entire monochrome workload as well The savings on hardware and leasing can make up for the higher click charge compared to a dedicated monochrome alternative While Sharp may be marketing the MX 7000N as a departmental work horse there are some obvious indicators that Sharp has its sights on entering the...

Page 5: ...as small and medium sized customers look for some thing more than a solution out of a box but do not want to spend exorbitant amounts for special software With Sharp OSA dealers can give buyers the customized and special treatment they desire without the pricey solution BERTL has already been privy to beta level demonstrations of a multitude of software applications running on Sharp OSA including ...

Page 6: ...re almost empty with an entire ream of paper at a convenient time without waste or risk of overfilling A device s maximum capacity without increasing the device footprint depends upon the paper source configuration Standard paper trays typi cally are universal or adjustable trays that can accommodate a wide range of paper supplies Paper upgrade options on some devices include addi tional universal...

Page 7: ...at can be ad justed to 12 x 18 paper size two additional floor mount ed large capacity paper feeder cabinets 3 000 universal or 3 500 letter A4 can be added bringing the total capacity to 6 100 or 6 600 sheets for large volume jobs The bypass tray is located on the right of the main engine unit and has a 100 sheet paper capacity which can accommodate address labels transparencies envelopes postcar...

Page 8: ...er jam encountered on the document feeder displayed the location of the mis feed on the touch screen documents may be difficult to remove due a non movable mechanism on initial input into the feeder BERTL would prefer to see a fully detachable mechanism for easy access Loading paper on the right side of the dual main paper tray was easy However the left side has an over the top paper roller holder...

Page 9: ...fer physical mail bin units allowing each user to send jobs to their own output area Most mail bin units limit delivery to unfinished jobs A multi tray finisher can also offer some form of job separation typically used to route different types of job fax print copy for easier identification Finishing Options The Sharp MX 7000N has a variety of finisher options The three position finisher offers du...

Page 10: ...on of trademarks is strictly prohibited BERTL accepts no responsibility for any inaccuracies or omissions contained in this document E x c e p t i o n a l Finisher Productivity To compare finishing results BERTL analysts ran the same job 10 sets of 12 originals with various finishing options There was no reduction in speed when hole punching was added The addition of one staple and then two staple...

Page 11: ...d throughout the device duplex paper trays and bypass unit In addition page inserts cover pages tabs or spe cial media can be added allowing users to produce professional presenta tion materials Neat stacking of collated copies make the finishing options easy to use and save time The device is equipped with a post printing capability previously copied printed or cover pages can be sent through the...

Page 12: ...duplex unit and poor loading of paper supplies The position of the duplex unit can be a major factor in the ease of paper jams The method of loading paper supplies can be a fac tor in the overall number of jams that occur WHAT WE LIKED Changing the black and colour toner was mess free and very user friend ly The two black toners and all colour toners can be refilled on the fly which is especially ...

Page 13: ...vides step by step animated illustrations to guide users through clearing paper jams The area in front of the paper transport path is open and fully exposed which gives users easy access to majority of jams encountered This innovative solution is beneficial for users with large hands who may have a difficult time re moving jams in very tight spaces as on other manufactur ers devices Jams are simpl...

Page 14: ... tions easy to use The toner bottle design ensures that the toner cannot be placed in the incorrect slot Both the high capacity tandem black toner and colour toners can be replaced while the device is still printing When a toner level is low a warning message appears on the touch screen The user can change the toner at this point or wait until the toner is empty to replace it Refilling the toner i...

Page 15: ... General Office Users End users want to know if a device is capable of handling a job Supply levels and a list of jobs already committed to print are important For MFPs with document storage and communications capabilities end users also need desktop management of print on demand stored docu ment viewing to check print on demand files or incoming faxes and for the more advanced the creation of sca...

Page 16: ...tions including paper tray conditions and availability Job Queue Reporting On other devices job queue reporting generally provides a status of where jobs are positioned and the print copy order A job that has not been produced can be deleted if desired BERTL did not see a job queue reporting function and concludes that Sharp does not have this feature or the ability to delete promote or pause jobs...

Page 17: ...does not come with job accounting capabilities as standard It can be added through third party cost recovery suppliers and optionally through Sharp s ac counting fleet management software The enhanced user control administration system allows administrators to set up user accounts and groups on a user by user basis This feature offers very extensive con trol capabilities over the device Administra...

Page 18: ...tification Alerts A user can set up unlimited email addresses to route spe cific notifications which supports up to 200 characters per email address This unlimited email address option pro vides more addresses than most competing manufacturers some manufacturers set limits at three email addresses The administrator can set up a local office contact for easy fixes such as paper and toner refill Mor...

Page 19: ...harpdesk device management is consistent across the board and is very user friendly There is a low learning curve for those familiar with Sharp products The device management tool is very intuitive and easy for newcomers to use and migrate to Sharp products The ability to route faxes to a user s desktop to a specific folder or to an individual s email address addresses security issues for those wo...

Page 20: ...cation Data overwrite deletes information on the hard drive by writing a series of random ones and zeros over the sectors storing data usually multiple times The CC test relates to how data is deleted from a device s hard drive after being used CC certification carried out by a government approved test facility Many manufacturers get CC certification to satisfy government security requirements and...

Page 21: ...ir personal settings that need to be entered on entry into secure print on printing at the copier and when saving to a secure folder Keeping the same password for each logon entry is an advantage The function to lock secure print jobs is easy to locate and use on both driv ers Users and administrators can set up security measures to be scalable and flexible for most users groups and folders at mul...

Page 22: ... neutral tilting angle touch screen as well as concave hard key buttons The controls are accessible from a wheelchair and the tilt help to minimize overhead lighting glares The document feeder the standard height of most machines in the indus try can be grasped opened and closed from a wheelchair When fully raised the document feeder may be difficult for wheelchair bound users to reach Users will ...

Page 23: ...ch screen enables users to adjust the bright ness to their own comfort level The touchable parts are within reach and are colour coded green All colour toners black toners and the duplex area are easily accessible and located at the front of the device reachable by those with physical disabilities Concave buttons are used on the numeric keypad and the number 5 button has a raised feel which accomm...

Page 24: ...ation when the job has finished eliminating the guess work of when to return to the device to collect the job or the ability to build a job using a mix of pages scanned from the document feeder and platen Features or Benefits Many copy features that are overlooked by the masses are critical time savers in niche workflow environments For example medical offices or car dealerships need to copy insur...

Page 25: ... allow the user to capture and reproduce differ ent image types BERTL s testing included all three modes with a wide range of copy originals to look for the device s strengths and weaknesses The monochrome mode reproduced images and half tones very well and reproduced text accurately consistent with Sharp s monochrome MFP line In monochrome Text mode text was sharp down to 6 points Images had incr...

Page 26: ...o n a l Image Quality continued Copy Text Mode Reproduction of fine lines and text was acceptable in most areas of the map There is some blurriness in areas with fine lines over coloured background making the map hard to read A lot of fine detail is lost in the photograph in areas such as the foliage and roof tiling where shade reproduction is essential Text Photo Some detailing in the map is lost...

Page 27: ...ficult for even graphic oriented machines to reproduce However the Sharp MX 7000N had no problem reproducing this picture in colour The monochrome mode reproduced particularly well Although access to colour adjustments was available BERTL analysts did not make any Colour was reproduced accurately and was a great improvement from the quality from the device s predecessors The default Auto Colour se...

Page 28: ... times When copying monochrome originals in Auto colour mode the device automatically detects the colour and copies it accordingly saving on clicks Most common copy functions are within one or two selec tions of the home screen limiting menu mining and keeping user time to a minimum The control panel is at a neutral tilted angle accessible to wheelchair bound and able bodied users as well This til...

Page 29: ... electronic or hard copy format Any reproduction of trademarks is strictly prohibited BERTL accepts no responsibility for any inaccuracies or omissions contained in this document E x c e p t i o n a l WHAT WE WOULD LIKE TO SEE Although a paper jam encountered on the docu ment feeder displayed the mis feed location on the touch screen this is prob lematic for documents that are difficult to re move...

Page 30: ...way in which they can be reused at a later date create some issues due to the file format in which the function operates Copy is usually done in a com pressed proprietary format fax in TIFF and scan in TIFF PDF or JPEG as selected by the user When users look to reuse the files they are often limited to the same func tion as it was created in Do All Devices Offer the Same Capabilities There is much...

Page 31: ... Bliley In Hold after Print a job is printed but holds the file is held in the memory of the device instead of being deleted immediately This allows the user to reprint the file again if required from the device Sample Print is useful when producing long print runs of large complex documents The printer outputs a single copy of the docu ment allowing the user to check if the document has printed c...

Page 32: ...he main menu The user enters their user name the name of the folder and the folder password They then enter the file name and the password for the file Or they can browse a specific folder and view all stored documents In the example BERTL analysts created a custom folder called BERTL where two documents Contract and BERTL Contract are stored These files are displayed as a stan dard list Users can...

Page 33: ...ce network traffic that otherwise would have been created if the users had to re send the complete document data to the printing device a strong argument for network administrators Extensive document production and finishing options are available when submitting the document to print Some alternatives only allow a simple instruction on the number of sets Documents can be scanned to the hard drive ...

Page 34: ...ities spool and RIPping efficiency engine throughput speed RIP while printing capabili ties and more all play a major part Most devices fair better is some of these factors than others and different workflows benefit from one factor more than another It is easy to play judge and pronounce what determines productivity But it will have little merit when evaluating print performance for an end user e...

Page 35: ...d From the Select File screen Figure 9 the user can print send move or delete a file After the file is sent to print the user goes to the device to release the file for printing At the control panel they select the folder for the file Figure 10 searching the Quick Main and Private folders if necessary In the example BERTL locate a 38 page Word file to print in the Main folder Figure 11 The user is...

Page 36: ...n those that do will reap benefits in bandwidth and productivity For smaller file sizes the PostScript driver required less bandwidth overall than the PCL although most differences were not significant However the majority of the docu ments BERTL tested see chart did show a substantial gap in favor of PostScript The output speed time results were similar The larg est difference was in favor of Pos...

Page 37: ...ppropriate page and type settings The user can also set their own user preferred settings and save the file with their most frequently used settings Users have the option to set the document styles one sided two sided booklet or tablet printing up to 16 pages on one sheet selecting finishes different binding edges staples hole punching page orientation or black white print A status box on the uppe...

Page 38: ...rint Tab sheets must be loaded correctly in the universal tray The Job Handling tab provides many of the security features for printing documents It allow users to release hold or print documents retention settings supply folder designation document filing settings set up login and passwords for users and groups user authentication and set up user names and job names Default Job IDs With user auth...

Page 39: ...ty continued The Watermarks tab provides the user with a list of commonly used watermarks The user can create a cus tomized watermark or customize the phrasing to support a particular requirement The watermark can be integrated with any size image letterhead or company logo and placed anywhere on the page The overlay which is fre quently found on the same tab as the watermark is located on the Adv...

Page 40: ...ld be acceptable for most business colour settings The 4 bit colour setting produces a better graphic intensive output the differences are very visible The graphic intensive grape image pulled from a menu shows a much deeper and more pixilated purple image The shading is far more superior with the 4 bit setting The photographic reproduction of the tiger the darker green foliage in the background a...

Page 41: ...the Sharp products are very similar in the layout and overall appearance This similarity allows users to jump from one driver to the next without issue The print quality was very good Clear crisp lines and graphic reproduc tion were apparent across a variety of different resolution settings Different types of jobs will run very well on this unit Complex operations such as cover insertion and page ...

Page 42: ... BERTL expects this to be commonplace over the next year Security Security is another hot point in scanning Several devices now include the capability to send scan messages using encrypted PDF or other secure transfer medium This can be an important factor in many industries sensi tive to data theft or misuse Integration with Third Party Applications The big buzz in the MFP industry is the move to...

Page 43: ...the user selects scan to email to view all options Both grayscale and colour scan ning are available with the Sharp MX 7000N Users can scan to TIFF PDF and JPEG formats Colour options are black grayscale full colour and auto colour Available modes are Text Text Photo and Photo Resolutions can be set at 100 dpi 200 dpi 300 dpi 400 dpi and 600 dpi The user enters the name of the recipient in the To ...

Page 44: ...x c e p t i o n a l Scan Scan to Email continued To enter or change any text users can use the QWERTY keyboard which fills the top part of the screen Users can use both the QWERTY keyboard and hard button numeric keypad to enter numbers The QWERTY keyboard is easy to use and supports many languages along with specialized symbols As illus trated the user is entering a message informing the recipi e...

Page 45: ...es and colours capturing the data at various resolutions using both text and text photo settings Text is the default setting for most OCR work due to its 2 bit format which tends to produce the best text reproduction However as more documents incorporate images and colour elements text photo which operates in 8 bit and reproduces gray shades for better reproduction of images and coloured text elem...

Page 46: ...ls and terms and conditions on contracts did not fair as well with a very low recognition rate at 300 dpi even on the bold black font 200 dpi vs 300 dpi Output The graph below clearly illustrates the advantage of fewer uncertain char acters resulting reduced user intervention when scanning for OCR work flow is switched from 200 dpi to 300 dpi The increase in bandwidth and the slight additional del...

Page 47: ...h of these factors across a selection of scanning set tings Scanning time is only one part of the time required to support image creation Getting it to your destination is another The chart below shows the scanning time but also reflects something just as if not more important the time it takes to actually use this image This is a frequently overlooked aspect of scanning There are differing time e...

Page 48: ...mage file creation option that some environments demand The touch screen layout is a big plus which also provides a nice snapshot of the device s scanning capabilities Data entry via the QWERTY keyboard was very efficient with the QWERTY design taking up the full width of the large touch screen With the 10 4 touch screen each key is larger and easier to press than most rival devices Users can conv...

Page 49: ...en handling double sided documents A large number of security features with up to three levels of security to view and print secure documents on file The ability to scan to USB or to scan to a number of destinations email fax ftp file server desktop via SMB internet fax Internet faxes can be routed to the user s personal folder email address or to a designated person who can route them to addition...

Page 50: ...ts comparative data and strategic guides look at digital imag ing through the eyes of the business user The research examines not only the technical features but also vertical market applications and business ben efits The impact on worker productivity is a primary concern BERTL is 100 percent independent It receives no funding from manufactur ers and all product evaluations and reports are publis...

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