Sharp LC-32LB591C Page 36 User Manual Download

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LC-32LB591U / LC-32LB591C 32" HD LED 720p Sharp Roku TV

Troubleshooting

FAQ

For the latest answers to Frequently Asked Questions, visit the Common Questions section at

https://www.sharptvusa.com/support

and the Support section of the Roku website (

www.roku.com

Video and audio

Warning

Do not try to repair your TV yourself. Contact authorized service personnel.

Note

If the problem is not solved by using these troubleshooting instructions,
turn off your TV, then turn it on again.

Note

If you have any other questions about how to use your TV that are not
covered in this User Guide, go to

http://support.roku.com

and select your TV

brand and model.

Symptom

Possible cause

Try this...

Picture does not
fill the screen or
there are black
bars around the
picture

The picture size may
need to be adjusted

• Adjust the picture size (aspect ratio). See the

Picture Size

option in the

Options

menu.

I don’t see a
picture when I
select an input

TV is not on

• Make sure that your TV is plugged into a working power

outlet, and that your TV is turned on. (Your TV has a light on
the front that indicates if your TV is turned off.)

Cables are not
connected correctly

• Make sure that the video cables are connected correctly and

securely to your TV.

• Make sure that the antenna or cable TV is connected correctly

and securely. See

Connecting a cable or satellite box

page

Connecting an antenna or cable TV (no box)

page

Picture settings may be
incorrect

• Adjust the contrast and brightness. See the

TV brightness

option in the

Settings

menu or

Options

menu.

• Adjust the TV picture.

Incorrect input may be
selected

• Make sure that the correct input is selected for the device you

want to view.

Input source not
detected

• Make sure that the device connected to the input is turned on.
• Make sure that the cord to and from the device is connected

firmly and correctly to the device and your TV.

TV input may be bad

• Connect a different device to the same input and check to see

if it works correctly.

TV channel
does not appear

Broadcast TV may be
experiencing problems
or may not be set up

• Try another channel. The station may be experiencing

problems.

• Make sure that the incoming signal is compatible.
• If you are trying to watch broadcast TV, make sure that

Antenna TV is set up.

Summary of Contents for LC-32LB591C

Page 1: ...USER GUIDE Before using your new product please read these instructions to prevent any damage Full HD LED 720p TV LC 32LB591U LC 32LB591C 32 CLASS 31 5 Diagonal ...

Page 2: ... Remote control 14 What connection should I use 16 Connecting a cable or satellite box 17 HDMI best 17 AV good 18 Coaxial good 19 Connecting an antenna or cable TV no box 20 Connecting a DVD or Blu ray player 21 HDMI best 21 AV good 22 Connecting a game console 23 HDMI best 23 AV good 24 Connecting a computer 25 Connecting a USB flash drive 26 Connecting headphones 27 Connecting external speakers ...

Page 3: ...ng the remote control 34 Setting up your TV 35 Using your TV 35 Maintaining 35 Cleaning your TV cabinet 35 Cleaning your TV screen 35 Troubleshooting 36 FAQ 36 Video and audio 36 Remote control 39 General 40 Roku 41 Network 41 CEC compatible devices 42 Specifications 44 Legal notices 45 One year limited warranty Sharp Televisions 49 ...

Page 4: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 5: ...e back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount or TV stand for complete mounting instructions WARNING Electric shock hazard To reduce the risk of...

Page 6: ...nal Electrical Code ANSI NFPA No 70 provides information with respect to correct grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of the antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Note to CATV system installer Article 820 of the National Electri...

Page 7: ... broadcast TV streaming channels gaming console and other devices front and center on the Home screen No more flipping through inputs or wading through complicated menus You can even personalize the names of each input and move tiles around so your most often used devices and streaming channels are only a click away 4 Search for your favorite movie TV show actor or director After you re connected ...

Page 8: ...p mobile devices Go to http support roku com for device compatibility information Let s get started Accessibility U S models only Your TV provides audio descriptions of menus and some remote control functions Depending on the broadcaster audio narration of key elements in programs may also be available Visit http go roku com tvmanual for more information or contact us at 1 855 544 2030 Note My Fee...

Page 9: ...ng a wall mount bracket Installing the stands 1 Carefully place your TV face down on a cushioned clean surface to protect the screen 2 Slide the stands into the slots on the back of the TV Make sure that the long ends of the stands face the front of the TV Notes If you plan to wall mount your TV do not install the stands Store the stands and stand screws in case you decide to use the stands in the...

Page 10: ...SA mounting holes on the back If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions Your TV is intended to be supported by a UL Listed wall mount...

Page 11: ...g holes on the back of your TV See the instructions that came with the wall mount bracket for information about how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of your TV take type M6 screws 7 87 in 200 mm 7 87 in...

Page 12: ...ck and a status indicator The status indicator lights red when your TV is off turns off when your TV is on or blinks when receiving commands from the remote control Right side jacks Item Description 1 LINE OUT Connect an analog soundbar speaker system or home theater system to this jack to listen to TV audio through external speakers For more information see Analog audio using the LINE OUT jack on...

Page 13: ...nnect HDMI devices to these jacks For more information see HDMI best on pages 17 21 or 23 or Connecting a computer on page 25 Connect an ARC enabled home theater receiver to the HDMI1 ARC jack For more information see Digital audio using the HDMI1 ARC jack on page 29 3 VIDEO L and R audio Connect an AV device to these jacks For more information see AV good on page 18 22 or 24 4 RESET Press and hol...

Page 14: ... time if any orSleep timer is off Subsequent presses cycle among the preset sleep time intervals 30 minutes 1 hour 1 5 hours 2 hours and 3 hours After it is set the Sleep timer remains in effect regardless of what you are watching 6 rewind When playing streaming video that supports this feature or broadcast TV if Live TV Pause is enabled cycles through 1 2 and 3 rewind speeds When playing streamin...

Page 15: ...uponesettingwitheachpress Press and hold to turn the volume up rapidly A volume indicator shows the volume level while you are adjusting thevolume andfora few secondsafterward Note If your TV is muted pressing unmutes the sound Button Description 13 volume down Turns the volume down one setting with each press Press and hold to turn the volume down rapidly A volume indicator shows the volume level...

Page 16: ... audio Good AV composite video requires an audio connection Good Coaxial video audio Connection type and jack Cable connector Digital optical audio output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure The external au...

Page 17: ...ble from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to an HDMI jack on the left side of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then...

Page 18: ...t side of your TV and to the AV and audio out jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Notes Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio output is a...

Page 19: ...e coaxial out jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AntennaTV tile then press OK If you have not set up the TV tuner follow the on screeen instructions Notes Use a coaxial cable to eliminate interference and noise from radio waves Do not bundle the coa...

Page 20: ... cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and poor on others the problem may be...

Page 21: ...r Blu ray player is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the left side of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note For better picture quality we recommend that...

Page 22: ...UT jacks on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio output is analog AV cable Left side of TV AV cable connector AV j...

Page 23: ...e console is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the left side of your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note For better picture quality we recommend that you use cables desig...

Page 24: ...nto a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufacturer s website When you connect the audio using the L and R audio jacks th...

Page 25: ...e left side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary Note For better picture quality we recommend that you use cables designated as High Speed HDMI cabl...

Page 26: ... drive or you use the Live TV Pause feature to pause live TV for up to 90 minutes 1 Plug a USB flash drive into the USB port on the right side of your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage the USB flash drive USB flash drive Rig...

Page 27: ...ays through the headphones Connect the headphones to the jack on the left side of your TV Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Note You can also connect a home theater system sound bar or external speaker system to the jack Left side of TV ...

Page 28: ... digital optical audio cable not provided to the DIGITAL OUTPUT OPTICAL jack on the right side of your TV and to the digital optical AUDIO IN jack on the digital speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with...

Page 29: ...ower cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct source For more information see the documentation that came with the digital speaker system or sound bar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Press OK...

Page 30: ...Connect an audio cable not provided to the jack on the right side of your TV and to the AUDIO IN jacks on the analog speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or sound bar then set it to the correct source For more information see the documentation that came with the analog speaker system or sound bar Audio ...

Page 31: ...ided to the LINE OUT jack on the right side of your TV and to the AUDIO IN jacks on the analog speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or soundbar then set it to the correct source For more information see the documentation that came with the analog speaker system or soundbar Note Use the volume controls on...

Page 32: ...n the video and audio jacks available on your devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 16 DVD or Blu ray player Cable or satellite box AV receiver Antenna or cable TV connected direct...

Page 33: ... the power cord is unplugged from the power outlet 1 Connect the power cord to the power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time ...

Page 34: ...e remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries are disposed of correctly Do not burn or incinerate Notes Do not mix batteries of differen...

Page 35: ...s that are too hot or too cold because the cabinet may warp or the screen may malfunction Your TV works best in temperatures that are comfortable to you Storage temperatures are 5 to 113 F 15 to 45 C Working temperatures are 41 to 95 F 5 to 35 C Do not place your TV in direct sunlight or near a heat source Cleaning your TV cabinet Clean the cabinet with a soft lint free cloth If the cabinet is esp...

Page 36: ...ed on Your TV has a light on the front that indicates if your TV is turned off Cables are not connected correctly Make sure that the video cables are connected correctly and securely to your TV Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 17 or Connecting an antenna or cable TV no box on page 20 Picture settings may be i...

Page 37: ...you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor antenna or set top antenna with a built in amplifier Cables are not connected correctly Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 17 or Connecting an antenna or cable TV no box on page 20 Make sure that the v...

Page 38: ... on an TV screen is normal It does not affect the operation of your TV Good picture but no sound Volume is down or muted Increase the volume Make sure that the sound is not muted Headphones may be connected Make sure that you do not have headphones connected When headphones are connected no sound comes from your TV speakers TV speakers may be turned off If you want sound to play through your TV sp...

Page 39: ...ected to both your TV power connector and power outlet See Connecting power on page 33 You should see an LED in the front of the TV panel when a button on the remote is pressed If you see no LED activity try another outlet or check your fuse box Line of sight obstructed Make sure that no objects or pets are obstructing the line of sight from the remote control to the remote sensor on the front of ...

Page 40: ...cable between the antenna cable or cable satellite box and your TV Broadcast TV may not be set up Make sure that Antenna TV is set up One or more channels do not display Channels may be blocked or hidden Make sure that the channels are not blocked Make sure that the channels are not hidden The channel may have been deleted from the channel list You can add the channel back to the channel list The ...

Page 41: ... your TV I can t find my TV with the Roku mobile app TV and mobile app not on same wireless network Make sure that your TV and the mobile app are on the same network TV not powered or working normally Make sure that your TV is connected to a working power outlet and that your TV is turned on See Connecting power on page 33 Symptom Possible cause Try this I cannot connect to the Internet Network co...

Page 42: ...t came with the device CEC control may not be set up correctly Make sure that your TV has searched for CEC devices Connected audio device may not be set up correctly If you are using a home theater system soundbar or external speaker system make sure that it is set to the correct source If you are using a home theater system soundbar or external speaker system and have connected it with a digital ...

Page 43: ...he documentation that came with the device Connected device may not support some or all CEC features The device may not support this feature See the documentation that came with the device for more information CEC control may not be set up correctly Make sure that your TV has searched for CEC devices Make sure that system standby is turned on My TV does not turn on when I turn on my device Connect...

Page 44: ...log NTSC Digital ATSC Clear QAM HDMI 3 Composite video 1 WiFi Yes built in Dual band 802 11 A B G N USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital video format MKV MP4 MOV Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical back WiFi Yes Ethernet No Audio enhancement DTS TruSurround Speakers Number 2 Watts per channel 5W Power c...

Page 45: ...ll Sharp be liable whether in contract or tort for any direct indirect incidental special or consequential damages attorney fees expenses or any other damages arising out of or in connection with any information contained in or as a result of the use of the device or any content or service accessed by you or any third party even if advised of the possibility of such damages Third party services ma...

Page 46: ...atibility with other updates to ROKU S products or services and may be required for security reasons by using the TELEVISION you hereby AGREE to receive such updates Separately Licensed Code Certain software components of the Software are provided under separate third party license terms Separately Licensed Code and your right to use such components is governed by such license terms Please visit h...

Page 47: ...o resolve such Claim must be brought exclusively in a federal court of competent jurisdiction in the Northern District of California or in a state court in Santa Clara County California You hereby irrevocably consent to the exclusive jurisdiction and venue of such courts 6 30 Day Right to Opt Out You have the right to opt out of this agreement to arbitrate by sending a written notice of your decis...

Page 48: ...y License Notice and Trademark Acknowledgement Manufactured under license from Dolby Laboratories Dolby Dolby Audio and the double D symbol are trademarks of Dolby Laboratories DTS TruSurround For DTS Patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and DTS TruSurround is a trademark of DTS I...

Page 49: ...Customer instruction education Installation Set up adjustments Cosmetic damage Damage due to acts of God such as power surges Accident s Misuse unintentional or intentional Abuse unintentional or intentional Negligence Commercial purposes use including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex or otherwise used in a p...

Page 50: ... distributed and warranted by Best Buy Purchasing LLC 7601 Penn Avenue South Richfield Minnesota U S A 55423 3645 under brand license by SHARP Corporation 2017 Best Buy China LTD All rights reserved SHARP is a registered trademark of Sharp Corporation used under license by Hisense International Hong Kong America Investment Co Limited All other trademarks are property of their respective owners V1 ...

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