EN-18
TROUBLESHOOTING
Odour and smoke persists.
• Check the filters. If they appear to be extremely
dirty, clean or replace them.
The Cleanliness Monitor is blue
even when the air is not clean.
• The air may have been dirty when the main unit
was plugged in. Unplug the main unit, wait one
minute, and then plug the main unit in again.
The Cleanliness Monitor light is red
even when the air is clean.
• Dirty or clogged dust(sensitive) sensor openings
interfere with sensor operation. Gently clean the
sensor filter or the back panel.
The Main Unit makes a clicking or
ticking sound.
• The main unit may make clicking or ticking sounds
when it is generating ions.
• Operating sound is generated when the Main unit
is on Pre-filter Auto Cleaning mode.
Air discharged from the Main Unit
has an odour.
• Check to see if the filters are extremely dirty.
• Clean or replace the filters.
• Use only fresh tap water. Using other water sources
risks the growth of mold, fungi, or bacteria.
The Main Unit does not operate
when cigarette smoke is in the air.
• Make sure the Main Unit is installed in a location
in which the sensors can detect cigarette smoke.
• Check to see if the dust(sensitive) sensor
openings are blocked or clogged. If they are
blocked or clogged, clean the sensor filter or the
back panel.
The FILTER RESET Light is on.
• Whenever after performing maintenance or
replacing the Humidifying filter, connect the power
cord to an outlet and then press the Filter Reset
Button.(page 12)
The Front Display is turned off.
• When Light control is set to "Turn off", the light is
always off. If you do not want the light to be off, set
Light control to "Auto" or "Darker" setting.
(page 10,11)
The Humidify Light on the Front
Display does not light up when the
tank is empty.
• The room has reached the appropriate level of
humidity and has stopped humidifying.
• Check the styrofoam float for impurities. Clean the
Humidifying Tray. Make sure that the unit is on a
level surface.
The water level in the tank does
not decrease or decreases slowly.
• Check to see if the Humidifying Tray and
Water Tank are correctly installed. Check the
Humidifying Filter.
• If the filter is extremely dirty, clean or replace it.
The Cleanliness Monitor changes
colour frequently.
• The Cleanliness Monitor automatically changes
colour when the dust(sensitive) sensor and odour
sensor detect impurities. If you are concerned
about the change, you can change sensor
sensitivity.(page 10,11)
The Front display does not match
weather report or another hygrometer
or thermometer in the room.
• Outdoor and indoor as well as the home envi-
ronment (the volume of traffic nearby, number of
stories in home, etc.) may cause a reading differ-
ent than those data.
• There is a difference in the level within the same
room.
The operation stops suddenly and
there is no air from the air outlet.
• Is the Main unit on Pre-filter Auto Cleaning mode?
The operation stops when the Main unit is on
Pre-filter Auto Cleaning mode (it lasts about 8
minutes).
The Pre-filter Auto Cleaning starts
even after it has been set OFF
(cancelled).
• The Pre-filter Auto Cleaning will start anyway after
720 hours’ operation to prevent the Pre-filter from
being blocked by dusts.
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