en-21
en-22
KN-H24INA
KN-H24INA
TROUBLE SHOOTING
Answer
Problem
During cooking
After cooking is complete
The food is not ready
at the set time.
●
Is the current time on the display correct?
●
Did you choose the correct one of and ?
●
Were there any electricity outages?
●
Did you press the
START
button at the end?
It boils over.
●
Did you pour too much water and sauce (in excess of the
水位
MAX
line)?
Did you put so many ingredients that touch the stirring unit when the lid is
closed?
●
Are the inner lid and steam vent cover (and stirring unit) attached properly?
See page en-17-19.
●
Is there anything stuck to the inner lid gasket, steam vent cover, the outside
surface of the inner pot or temperature sensor (or stirring unit)?
The food gets burnt.
●
Is there anything stuck to the inner lid gasket, steam vent cover, the
outside surface of the inner pot or temperature sensor?
The food is...
hard
hard in the middle
half-done
too soft.
●
Did you set the correct menu number?
●
Did you cook with the same amount (of ingredients) as written in the Menu book?
●
Are the inner lid and steam vent cover (and stirring unit) attached properly?
See page en-17-19.
●
Is there anything stuck to the inner lid gasket, steam vent cover, the
outside surface of the inner pot or temperature sensor?
There is a lot of
moisture on the inside
of the steam vent cover.
●
Are the inner lid and steam vent cover (and stirring unit) attached properly?
See page en-17-19.
●
Is there anything stuck to the inner lid gasket, the outside surface of the inner
pot or temperature sensor?
●
Are the inner lid and steam vent cover (and stirring unit) attached properly?
See page en-17-19.
●
Is the inner pot or inner lid deformed?
●
Is there anything stuck to the inner lid gasket, edge of the inner pot or
the temperature sensor?
Steam is coming out
from places other than
the steam vent.
Water is leaking out
from between the
appliance and the lid.
●
Did you cook as instructed in the Menu book?
●
Are the inner lid and steam vent cover (and stirring unit) attached properly?
See page en-17-19.
●
Is there anything stuck to the inner lid gasket, steam vent cover, the outside
surface of the inner pot or temperature sensor?
●
Were there any electricity outages?
●
Is the voltage unstable? If heating is insufficient, extend the heating while
watching how it works.
I used a recipe from the
Menu book, but the
result isn't good. (it's not
stirred properly)
The food falls to
pieces.
●
Did you cut the ingredients as instructed in the Menu book?
Keep W
arm
Timer
●
Out of concern regarding food hygiene, the food is heated immediately and will be
ready at the scheduled time. This does not mean the appliance is broken.
Cooking starts
immediately.
Answer
Problem
Other
The stirring unit
fell into the inner pot.
●
Was the stirring unit attached properly? See page en-19.
The appliance smells.
Put 600mL of water in the inner pot and heat for 30 minutes using
the manual cooking setting
[4] STEAM
.
When heating with the stirring unit, soak it completely in the water.
You can also cut a lemon into roughly 8 pieces and place them in the
water for added effect.
●
There may be smells such as plastic smell at first. The smells will fade
gradually.
●
Strongly aromatic dishes may leave trace smells.
Do not leave it for long periods of time, but wash the stirring unit, inner
lid, steam vent cover, drip tray, inner pot and steam plate once they
have cooled down. If the smells bother you, try the following method.
If you still require service, disconnect the plug from the outlet and CONTACT YOUR NEAREST SERVICE
CENTER APPROVED BY SHARP.
■
ERROR MODE
If ERROR message is displayed, follow the below instructions.
The errors with [U] and [E] will sound audible signals.
The stirring unit is not attached. Attach the stirring unit if the menu item
requires stirring.
Fermentation cannot be started because the inside of the appliance is too hot.
Open the lid and let it cool for 15 minutes.
There was a power outage. The result of the cooking may suffer depending
on the timing of the power outage.
There is a problem with the stirring unit. Attach the stirring unit properly. See
page en-4. If you put too much food in the inner pot, reduce it.
Press the
KEEP WARM/CANCEL
button once to clear the error message. If the error message [C with any number]
appears again, call for service.
Error message
Solution
SPECIFICATIONS
AC Line Voltage
: Single phase 220V, 50Hz
AC Power Required
: 800W
Temperature range (Ferment)
Outside Dimensions
: 35
～
90
℃
Rated capacity
: 2.4 L
Weight
Length of the Power Cord : Approx. 1.6 m
: 395 mm(W) x 240 mm(H) x 305 mm(D)
The appliance will always use electricity when plugged in, even when not in use.
This will incur electricity fees and slightly warm up the appliance.
: Approx. 6.4 kg
U1
U2
E3
C6
KN-H24INA-EN (IN).indd 22
2017/04/13 14:45:23
