ENGLISH
TROUBLESHOOTING
E-19
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM
REMEDY (not a malfunction)
The Remote Control does not
work
• Have the batteries been depleted?
• Are the batteries inserted correctly?
• Is a fluorescent lighting in the room flickering due to service
life? (Refer to E-7,E-10)
Odors and smoke are not re-
moved
• Clean the filters if they appear to be heavily soiled.
(Refer to E-14,E-15)
The CLEAN-SIGN Light lights
green even when the air is im-
pure
• The air could be impure at the time the unit was plugged in.
(Refer to E-8)
The CLEAN-SIGN Light lights
orange or red even when the air
is clean
• The sensitivity of the sensor becomes unstable when the open-
ing of the dust sensor is dirty or is clogged.
Clean the dust around the sensor opening using a vacuum
cleaner. (Refer to E-16)
• When in Clean Mode ( or Ion Control Mode), the Plasmaclus-
ter Indicator Light color will not change.
A clicking or ticking sound is
heard from the unit
• Clicking sound is emitted when the unit is in the Ion Control
Mode.
If the sound is irritating, set the unit away from you.
• Ticking sound is emitted when the unit is generating ions.
If the sound is irritating, such as when sleeping, set the unit
away from you.
The discharged air has an
aroma or odor.
• Check to see if the filters are heavily soiled.
Care the Washable Active Carbon Filter or replace filters.
• Check to see if the Washable Active Carbon Filter is dried thor-
oughly after cleaning it.
• Very low concentration of ozone generated by the
Plasmacluster ion generator may have an odor.
This is harmless and will not affect the human body. Also, the
ozone will break down quickly and will not accumulate in the
room environment.
The Plasmacluster Indicator
Light remains green (blue) and
does not change
The unit does not operate when
cigarette smoke is in the air.
• Is the unit installed in a location that is difficult for the sensors
to detect cigarette smoke?
• Are the odor sensor openings blocked or clogged?
(In this case, clean the openings.) (Refer to E-16)
The Filter Indicator Light re-
mains activated even after
washing or replacing filter.
• After cleaning or replacing filters, connect the power cord to
an outlet and press the Filter Reset Button on the main unit or
on the remote control. (Refer to E-15)
The Plasmacluster Indicator
Light or the CLEAN-SIGN Light
will not activate.
• Check to see if the Display OFF Mode on the Remote Control
is selected. If so, then press the Display ON/OFF Button on
the Remote Control to activate the indicator light.
(Refer to E-13)
