Sharp FO-CC500 Operation Manual Download

Page: 121 / 139

Problems and Solutions

119

10. T

roub

le-

hooting

Cordless handset problems

Problem

Solution

The cordless handset
does not operate and
nothing appears in the
display.

• Make sure the battery is properly connected inside

the cordless handset (see page 22).

• The battery may be low. Place the cordless

handset in the charger and let it charge.

Calls cannot be made or
received on the cordless
handset.

• Make sure the fax machine is plugged into a power

outlet and has power.

• Make sure the telephone line is properly connected

to both the TEL. LINE socket on the fax machine
and the wall socket (see page 18). (If the telephone
line is connected correctly, you should hear a dial
tone when you pick up the fax machine handset.)

• The battery may be low. Place the cordless

handset in the charger and let it charge.

• Calls cannot be made or received while the fax

machine is being used (while BUSY appears in the
cordless handset display). Wait until the fax
machine is no longer being used.

• Calls cannot be made or received during a power

failure.

• You may be outside of the talking range. Move

closer to the fax machine.

all.book

Page 119

Tuesday, January 28, 2003

9:13 AM

Summary of Contents for FO-CC500

Page 1: ...ACSIMILE OPERATION MANUAL 1 Installation 2 Using the Cordless Handset 3 Using the Answering System 4 Sending Faxes 5 Receiving Faxes 6 Making Copies 7 Special Functions 8 Printing Lists 9 Maintenance 10 Troubleshooting ...

Page 2: ...pillage vermin infestation software use of consumables other than those approved by Sharp or any alterations made to the product which are not authorised by Sharp Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legisla...

Page 3: ...faxes in memory Modem speed 14 400 bps with auto fallback to lower speeds Transmission time Approx 6 seconds only when ECM is on Resolution Horizontal 8 pels mm Vertical Standard 3 85 lines mm Fine Halftone 7 7 lines mm Super fine 15 4 lines mm Automatic document feeder 10 pages max A4 80 g m2 paper Recording system Thermal transfer recording Display 16 digit LCD display In addition to the cordles...

Page 4: ...o 279 mm Manual feeding Width 148 to 216 mm Length 140 to 600 mm Effective scanning width 210 mm max Effective printing width 210 mm max Contrast control Automatic Dark selectable Reception modes TEL FAX TEL FAX A M Copy function Single Multi 99 copies page Telephone function Yes cannot be used if power fails Power requirements 230 240 V AC 50 Hz Operating temperature 5 35 C Humidity 25 85 RH Powe...

Page 5: ...itions such as temperature Accessory cordless handset FO K01 up to 3 handsets can be added As a part of our policy of continuous improvement SHARP reserves the right to make design and specification changes for product improvement without prior notice The performance specification figures indicated are nominal values of production units There may be some deviations from these values in individual ...

Page 6: ...en spilled into the machine or the machine has been exposed to rain or water The machine produces odors smoke or unusual noises The power cord is frayed or damaged The machine has been dropped or the housing damaged Do not allow anything to rest on the power cord and do not install the machine where people may walk on the power cord This machine must only be connected to a 230 240 V 50 Hz earthed ...

Page 7: ... in health care facilities where such use is prohibited WARNING NOTICE NO calls can be made to or from this fax machine during a mains power failure WARNING Australian Communications Authority ACA regulations state that no unauthorised changes or modifications to this equipment are permitted Note Complies with ACA and NZ TELECOM standard AS NZS3548 regarding emission of electromagnetic interferenc...

Page 8: ...ts network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model nor does it imply that any product is compatible with all of Telecom s network services This equipment shall not be set up to make auto...

Page 9: ...Making a Phone Call 38 Receiving a Phone Call 39 Receiving a Fax Using the Cordless Handset 40 Storing and Using Auto Dial Numbers 40 Redial 45 Using the Intercom Feature 45 Transferring Calls 48 3 Using the Answering System 51 Recording an Outgoing Message 52 Setting a Passcode for a Personal Box 53 Operating the Answering System 54 Optional Answering System Settings 60 Transfer Function 63 Remot...

Page 10: ...te Reception to Memory 95 6 Making Copies 96 7 Special Functions 98 Caller ID Requires Subscription to Service 98 Distinctive Ring Requires Subscription to Service 104 Blocking Reception of Unwanted Faxes 105 8 Printing Lists 106 9 Maintenance 110 Replacing the Cordless Handset Battery 113 10 Troubleshooting 115 Problems and Solutions 115 Messages and Signals 121 Clearing Paper Jams 126 Quick Refe...

Page 11: ...ble if you have Caller ID and the last number dialed redial FUNCTION key settings Press the right arrow key after scrolling with the up and down arrow keys to select a FUNCTION key setting Number keys Use these keys to dial numbers and enter numbers and letters when storing auto dial numbers Panel release Press this release to open the operation panel A Look at the Operation Panel Fax machine 1 2 ...

Page 12: ...cted reception mode FUNCTION key Press this key followed by the arrow keys to select special functions and settings UP and DOWN arrow keys Enlarge reduce setting When making a copy of a document press these keys to select an enlarge reduce setting Volume setting When a document is not in the feeder press these keys to change the speaker volume when the SPEAKER key has been pressed or the ringer vo...

Page 13: ...er press again To adjust the volume of the speaker when monitoring a conversation press or the volume reverts to the lowest setting each time the handset is replaced Note that the speaker cannot be used for speaking it is only for listening To avoid feedback a loud howling sound be sure to turn off the speaker press once again before you replace the handset SPEAKER SPEAKER SPEAKER ...

Page 14: ...ese keys to scroll when searching for an auto dial number or reviewing received calls only available when you have Caller ID FUNCTION PAUSE key Use this key to store a new auto dial number press the SEARCH right arrow key select the book with the UP or DOWN arrow key and then press the FUNCTION PAUSE key When entering an auto dial number press this key to insert a pause between digits 1 2 3 4 FUNC...

Page 15: ...ening to a message to play it again INTERCOM key Press this key to page the fax machine or another cordless handset START key Press this key to start fax reception from the cordless handset or to complete entries when storing editing or deleting auto dial numbers REMOTE RECALL key Press this key to perform remote operations on the fax machine The key is also used to access special services from yo...

Page 16: ...delete a phone number when searching through your recently received calls only when you have Caller ID or when searching through your auto dial numbers Press the key to delete a digit or character when storing or editing an auto dial number SKIP key Press this key while listening to your messages to skip to the next message REDIAL key Press this key to redial the last number dialed using the cordl...

Page 17: ...ndset Handset cord Telephone line cord Imaging film initial starter roll Cordless handset Battery cover Battery pack Cordless handset charger AC adaptor If any are missing contact your dealer or retailer Before setting up make sure you have all of the following items Adaptor for Australia Adaptor for New Zealand ...

Page 18: ...cation away from obstructions such as walls Do not place the machine in direct sunlight Do not place the machine near heaters or air conditioners Keep dust away from the machine Keep the area around the machine clear Keep the fax machine away from other electrical appliances such as TVs microwave ovens computers and other cordless phones High and central location with no obstructions ...

Page 19: ...accessible The machine does not have a power on off switch so the power is turned on and off by simply plugging in or unplugging the power cord Connecting the handset Connect the handset as shown and place it on the handset rest The ends of the handset cord are identical so they will go into either socket Make sure the handset cord goes into the socket marked with a handset symbol on the side of t...

Page 20: ...e dialling If you are on a pulse dial line you must set the fax machine for pulse dialling Press the panel keys as follows 1 Press once and once 2 Press once and twice 3 Press once 4 Select the dial mode TONE PULSE 5 Press to exit FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING DIAL MODE PSEUDO RING 1 TONE 2 PULSE For Australia For New Zealand Note For all un...

Page 21: ... it is necessary to connect the power lead before connecting the telephone line cord Attach the paper tray and paper tray extension Attach the paper tray Note The paper tray extension has a top side and a bottom side If the tabs do not go into the holes turn the support over About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scan...

Page 22: ...nitial setting is AUSTRALIA 1 Press once and once 2 Press once and once 3 Press once 4 Press if you are in Australia or if you are in New Zealand 5 Press to return to the date and time display FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING COUNTRY SELECT 1 AUSTRALIA NUMBER OF RING 2 NEW ZEALAND ...

Page 23: ...r 2 Plug the AC adaptor into a standard 230 240 V AC outlet Important Never cover the charger and AC adaptor with a blanket cloth or other material Excessive heating may result and cause fire Raising the base antenna Raise the base antenna to ensure clear communication with the cordless handset Fit the cord into the holders ...

Page 24: ...s handset in the charger with the dial pad facing forward Important The dial pad must face forward or the battery will not charge The battery charges automatically while the cordless handset is in the charger While charging the display shows CHARGING When charging is completed the display shows IN CHARGER The cordless handset and charger may feel warm while charging This is normal The battery cann...

Page 25: ...rge normally after several minutes Reinforced concrete Metal Aluminum sash Talking range The talking range of the cordless handset is approximately 400 m line of sight talking range may decrease depending on transmission conditions If you hear noise or interference while talking on the cordless handset move closer to the fax machine When outside the talking range OUT OF RANGE appears in the displa...

Page 26: ...s 1 is the handset number of the cordless handset that came with the fax machine 6 Enter the name by pressing number keys for each letter as shown in the chart below Up to 10 characters can be entered If you are clearing a name skip this step and go directly to Step 7 Example BILL 22 444 555 555 To enter two letters in succession that require the same key press after entering the first letter To c...

Page 27: ...RT MEMORY STOP Connecting a headset You can connect a headset purchased separately to the headset socket Remove the cap and insert the connector as shown Accessory cordless handsets You can use up to 3 additional FO K01 cordless handsets with the fax machine For information on setting up an accessory cordless handset for use with the fax machine see the manual that accompanies the accessory handse...

Page 28: ...Remove the paper from the paper tray and open the operation panel press 2 Remove the used film and empty spool 3 Remove the two green gears from the spools DO NOT DISCARD THE TWO GREEN GEARS 1 2 When replacing the film use a roll of Sharp FO 6CR imaging film One roll can print about 150 A4 size pages The initial starter roll of imaging film included with your fax can print about 30 A4 size pages I...

Page 29: ...er 5 Insert the green gears 6 Insert the film into the print compartment 7 Rotate the front gear as shown until the film is taut 8 Close the operation panel press down on both sides to make sure it clicks into place Fit ends of rolls onto hubs Make sure the gears fit into the slots in the ends of the rolls 1 slot 2 slots Thick roll to rear ...

Page 30: ... PAPER INTO THE PAPER TRAY DO NOT FORCE IT DOWN INTO THE FEED SLOT Note Do not use paper that has already been printed on or paper that is curled Loading Printing Paper You can load up to 50 sheets of A4 size 60 80 g m2 paper in the paper tray at room temperature maximum stack height should not be higher than the line on the tray Note If at any time the display shows the alternating messages at ri...

Page 31: ...f desired you can change the print contrast setting to LIGHT 1 Press once and once 2 Press once and 3 times 3 Press once 4 Select the print contrast NORMAL LIGHT 5 Press to return to the date and time display FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING PRINT CONTRAST COPY CUT OFF 1 NORMAL ...

Page 32: ...lly appear at the top of each fax page you send Before you can begin sending faxes you must enter your name and fax telephone number You also need to set the date and time FUNCTION START MEMORY STOP 1 Press once and 3 times 2 Press once 3 Press once FUNCTION 1 9 4 5 6 7 8 0 2 3 Display ENTER FAX ENTRY MODE OWN NUMBER SET ...

Page 33: ...racters can be entered Example SHARP 7777 44 2 777 7 To enter two letters in succession that require the same key press after entering the first letter To clear a mistake press To enter a lower case letter continue pressing the key for the letter until the lower case letter appears To enter one of the following symbols press or repeatedly _ 7 Press 8 Press to return to the date and time display SP...

Page 34: ...hen enter the correct number 5 Enter a two digit number for the month 01 for January 02 for February 12 for December etc Example January FUNCTION 0 5 0 1 The date and time appear in the display and are printed at the top of every page you fax Set the date and time as shown below FUNCTION STOP 1 9 4 5 6 7 8 0 2 3 Display The currently set date appears example ENTRY MODE DATE TIME SET DATE 15 02 200...

Page 35: ...7 Enter a two digit number for the hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 8 Press to start the clock 9 Press to return to the date and time display 2 0 0 3 0 9 2 5 START MEMORY STOP The currently set time appears example TIME 12 19 TIME 09 25 ANTI JUNK ...

Page 36: ...nd to alert you to answer If it is an automatically dialled fax reception will begin automatically A M mode Select this mode when you go out and want the built in answering system to answer all calls Voice messages will be recorded and fax messages will be received automatically Setting the reception mode Make sure a document is not loaded in the document feeder and then press until the arrow in t...

Page 37: ...row keys 1 Press or to select the desired volume level Make sure has not been pressed and a document is not loaded in the feeder The ringer rings once at the selected level and then the date and time reappear in the display 2 If you selected RINGER OFF OK to turn off the ringer press SPEAKER START MEMORY Fax machine ringer Display RINGER HIGH RINGER MIDDLE RINGER LOW RINGER OFF OK ...

Page 38: ... 1 Press 2 Press or to select the desired volume level Press again to turn off the speaker SPEAKER SPEAKER Speaker 1 When talking on the cordless handset press or to select the desired volume level Note The volume reverts to MIDDLE each time you hang up press OFF OFF RECEIVER HIGH Cordless handset display RECEIVER MIDDLE RECEIVER LOW Cordless handset receiver volume ...

Page 39: ... not talking on the cordless handset press or to select the desired ringer volume level The ringer will ring once at the selected level 2 If you selected RINGER OFF OK to turn off the ringer press START RINGER HIGH Cordless handset display RINGER MIDDLE RINGER LOW RINGER OFF OK OK PRESS START ...

Page 40: ...nd the call press You can also end the call by simply placing the cordless handset in the charger TALK OFF OFF TALK Cordless handset display TALK OFF OFF 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PQRS 7 RECEPTION TUV 8 WXYZ 9 PLAY PLAY NEW 0 STOP REPEAT SKIP DELETE If the display shows BUSY you must wait until the fax machine is no longer in use to use the cordless handset ...

Page 41: ...ring a call press The cordless handset will beep while the call is on hold When you are ready to resume the call press once again Note that placing the cordless handset in the charger will not break the connection while a call is on hold and thus phone charges may continue to apply HOLD HOLD You can also dial by entering the phone number first and then pressing TALK Check the number in the display...

Page 42: ... most frequently dialed numbers for automatic dialling Numbers can be stored in the Common book or the Private book Up to 40 numbers can be stored in the Common book These numbers are shared with the fax machine and other cordless handsets and can be stored using a cordless handset as explained below or the fax machine as explained on page 78 Up to 5 numbers can be stored in the Private book Each ...

Page 43: ... you do not wish to enter a name go directly to Step 7 Example SHARP 7777 44 2 777 7 To enter two letters in succession that require the same key press after entering the first letter To clear a mistake press FUNCTION PAUSE ERASE HOLD FUNCTION PAUSE START ERASE HOLD A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 WXYZ 9 TUV 8...

Page 44: ...2 to store another number or press to exit START OFF OFF Dialling an auto dial number 1 Press once 2 Press to select the Common book or to select the Private book 3 Press or until the number you wish to dial appears in the display 4 Press The number is automatically dialed SEARCH TALK COMMON DIAL SEARCH FUNCTION ENTRY Example Common book selected SELECT SEARCH COMMON PRIVATE Cordless handset displ...

Page 45: ...enter the new number To clear a mistake press If a pause is required between any of the digits to access a special service or an outside line press If you do not wish to change the number go directly to Step 6 6 Press 7 Press the number keys to enter the new name see Step 6 on page 41 If you do not wish to change the name go directly to Step 8 8 Press SEARCH FUNCTION PAUSE ERASE HOLD FUNCTION PAUS...

Page 46: ...he Common book or to select the Private book 3 Press or until the number you wish to clear appears in the display 4 Press 5 Press 6 Press to exit SEARCH ERASE HOLD START OFF OFF COMMON DIAL SEARCH FUNCTION ENTRY Example Common book selected ERASE PRESS START KEY 9 Press to exit OFF OFF SELECT SEARCH COMMON PRIVATE Cordless handset display SELECT SEARCH COMMON PRIVATE ...

Page 47: ...by pressing first and then Note that this method does not allow you to check the number before dialling begins REDIAL OFF OFF TALK TALK REDIAL Using the Intercom Feature When using the Intercom feature you will not hear your voice through the handset receiver when you speak It may not be possible to page another cordless handset or the fax machine when other cordless handsets or the fax machine ar...

Page 48: ...her cordless handset walkie talkie feature Two cordless handsets can be used for walkie talkie like communication The talking range of the cordless handsets is 400 m line of sight talking range may decrease depending on transmission conditions and there is no need to be in the talking range of the fax machine 1 Press on the cordless handset 2 Enter the number of the cordless handset that you wish ...

Page 49: ...to locate the cordless handset if you have misplaced it 4 The other person presses any key except on the cordless handset to answer 5 Talk with the other person When you are ready to end the conversation replace the handset INTERCOM 3 OFF OFF 3 The selected cordless handset rings 4 The other person presses any key except on the cordless handset to answer 5 Talk with the other person When you are r...

Page 50: ...rdless handsets press INTER COM 0 If a call comes in while the Intercom feature is being used If an outside call comes in while you are using the Intercom feature the person who wishes to take the call should first stop the Intercom call press on the cordless handset or replace the fax machine handset and then answer the outside call press any key except on the cordless handset or pick up the fax ...

Page 51: ...Press to return to the initial caller you can press to return to the initial caller at any time before the handset rings as well Note that if you take no action after your cordless handset rings the initial caller will be disconnected TALK TALK TALK Transferring a call from the fax machine to a cordless handset 1 During the call press on the fax machine The call is placed on hold 2 Enter the numbe...

Page 52: ...andset to return to the initial caller you can pick up the handset to return to the initial caller at any time before the fax machine rings as well Note that if you take no action after the fax machine rings the initial caller will be disconnected OFF OFF TALK CALL TRANSFER Displays of all cordless handsets Fax machine display CALLTRANSFER Changing the reception mode on the fax machine 1 Press 2 P...

Page 53: ...ing system you must record a greeting for the general box and a greeting for each personal box you wish to use Each cordless handset can be used to listen to the messages in its corresponding personal box the personal box with the same number as the cordless handset A personal box can still be used even if you do not have the corresponding accessory cordless handset 1 2 3 4 General Box Personal Bo...

Page 54: ...r Susan 2 for Bob 3 for George or 4 for Ann now To send a fax please press your facsimile Start key now Thank you for calling Example of personal outgoing message This is Susan s personal box Please leave a message after the beep Note Do not lift the handset until Step 4 below 1 Press 2 Press until the message you wish to record appears in the display OGM GENERAL for the general box OGM BOX 1 for ...

Page 55: ... message cannot be deleted If you need to change it simply repeat the recording procedure Note If a passcode has been set for a personal box as explained below deleting the OGM of the personal box will also clear its passcode Setting a Passcode for a Personal Box You can set a 3 digit passcode for each personal box When this is done the passcode must be entered to listen to messages in a personal ...

Page 56: ...n to Step 5 to set another passcode or press to return to the date and time display 1 2 1 START MEMORY STOP ENTER PASSCODE Note If you wish to change a passcode clear the passcode and then enter a new passcode If you forget a passcode clear it and enter a new passcode ENTER BOX 1 4 Operating the Answering System Activating the answering system To turn on the answering system so that callers can le...

Page 57: ...le leaving a message they will be cut off Number of rings in A M mode Toll Saver function The number of rings on which the machine answers incoming calls in A M mode depends on whether the Toll Saver function is turned on and if it is on whether you have messages The Toll Saver function is initially turned on STOP To adjust the NUMBER OF RINGS setting see page 89 To turn off the Toll Saver functio...

Page 58: ...nal box has a passcode enter the passcode Example 4 The messages will play As each message plays the date and time of recording will appear briefly in the display If no messages were received NO MESSAGES will appear Repeat To listen to a message a second time press before playback of that message ends To move back to the previous message press within 3 seconds of the beginning of the current messa...

Page 59: ...nter the number of the box and then enter the passcode if needed Erasing a single message To erase a single message press while the message is being played FUNCTION DELETE START MEMORY FUNCTION DELETE DELETE Recording memos You can record memos for yourself and other users of the machine These are recorded in the general box and will be played back together with incoming messages when the key is p...

Page 60: ... box press Otherwise go directly to Step 3 3 Press to listen to all messages in the box or to listen to only new messages 4 While listening to your messages you can do any of the following Repeat To repeat a message press Skip To skip forward press Delete To delete the message you are currently listening to press Stop To stop playback press 5 To return to the STAND BY display press or If a call co...

Page 61: ...your personal box or all messages in the general box 1 Press Note This step is not necessary if you are already in REMOTE MODE 2 If you wish to delete all messages in the general box press Otherwise go directly to Step 3 3 Press 4 Press to delete the messages and then or to return to the STAND BY display To cancel press or REMOTE RECALL 0 DELETE START OFF OFF REMOTE RECALL STOP WXYZ 9 OFF OFF REMO...

Page 62: ...ds 4 minutes FUNCTION STOP Optional Answering System Settings Setting ICM time Incoming messages ICMs are the messages which callers leave for you in the answering system The answering system is set at the factory to allow each caller a maximum of 4 minutes to leave a message If desired you can change this setting to 15 30 or 60 seconds Display A M SETTING RECORDINGTIME 1 2 3 4 The display briefly...

Page 63: ... the machine to incoming calls when this happens Automatic fax reception NO The machine will answer after 20 rings after which it will wait to receive a remote command Most callers will hang up before it answers however when you call the machine from a remote location you can wait until it answers listen to your messages and then erase them see Remote Operations on page 66 Automatic fax reception ...

Page 64: ...e to leave a message this applies to all boxes The machine will still receive faxes sent by automatic dialling 1 Press once and once 2 Press once and twice 3 Press 4 Press to turn on OGM only mode or to turn it off 5 Press to return to the date and time display FUNCTION 1 2 STOP OGM ONLY MODE Display A M SETTING 1 YES 2 NO The display briefly shows your selection then BOX PASSCODE ...

Page 65: ...r message that plays when you answer the phone at the remote location When you go out and wish to use the transfer function turn it on When you return and no longer wish to use the transfer function turn it off Programming the transfer number To use the Transfer function you must first give the machine the number to call the transfer number 1 Press once and once 2 Press once and 3 times 3 Press 4 ...

Page 66: ...rded a message you can press to listen to the message or press to delete the message 3 Lift the handset 4 Press and speak into the handset to record the message The transfer message can be up to 15 seconds long While recording the display will show the time left to record 5 When finished replace the handset or press REC MEMO PLAY DELETE START MEMORY STOP Display OGM TRANSFER Checking or erasing th...

Page 67: ... call is a transfer call On the dial pad of your phone enter your remote code number see page 66 if the general box or a personal box without a passcode was selected in Step 5 or the box passcode number if a personal box with a passcode was selected and then Your messages will play You can also perform any of the remote operations described in Remote Operations later in this chapter see page 66 No...

Page 68: ...tone telephone and play back your messages using the remote commands You can also use these commands to change the reception mode and other settings Remote code number After calling the machine you must enter your remote code number to listen to messages in the general box or to messages in a personal box that does not have a passcode this procedure is explained on page 68 The remote code number h...

Page 69: ...ng you can simply hang up before it answers saving yourself the cost of that call If you do not want to use the Toll Saver function you can turn it off by following the steps below In this case the machine will answer after the number of rings set with the NUMBER OF RINGS setting see Changing the number of rings on page 89 1 Press once and once 2 Press once 3 Press once 4 Press to turn on the Toll...

Page 70: ... 3 If you are accessing the general box enter your remote code If you are accessing a personal box enter the passcode of the box if the box does not have a passcode enter your remote code When finished press You will hear a series of beeps equal to the number of messages recorded in the box or one long beep if four or more messages have been received The machine will then play back the messages be...

Page 71: ...stop playback by pressing and and then press and Erase a message To erase the message you are currently listening to press and before it ends 5 When you have finished listening to your messages you can do any of the following Erase all messages Press and Repeat playback Press and Perform other operations You can enter any of the commands described in the following section Other remote operations H...

Page 72: ...rom the beginning If you pause for longer than 10 seconds before entering a command or make two errors while entering your remote code number the line will be disconnected This prevents unauthorised people from attempting to guess your remote code number Other remote operations After listening to your messages you can perform any of the following operations by pressing the appropriate keys on the ...

Page 73: ...cts silence after you finish speaking you will hear a beep and the new message will be played back 4 Turning the Transfer function on or off To turn Transfer on Press and on the telephone followed by the number of the box for which you want the Transfer function to operate press for the general box and To turn Transfer off Press and on the telephone 9 1 0 9 2 Changing the transfer telephone number...

Page 74: ...er message 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the new message The time for the transfer message is fixed at 15 seconds After 15 seconds or earlier if the machine detects silence after you finish speaking you will hear a beep and the new message will be played back automatically 9 3 OGM only mode To turn on OGM only mode Press and on the tel...

Page 75: ...eral pages at once Note Letters or graphics on the edges of a document will not be scanned Letters in the shaded area will not be scanned 210 mm 600 mm 52 g m 157 g m 297 mm 210 mm 80 g m Loading one page at a time Minimum size Maximum size Minimum weight Maximum weight Minimum size Maximum size Minimum weight Maximum weight 52 g m Loading up to 10 pages at once 140 mm 148 mm 140 mm 148 mm 5 mm 5 ...

Page 76: ... 10 pages can be placed in the feeder at one time The pages will automatically feed into the machine starting from the bottom page If you need to send or copy more than 10 pages place the additional pages gently and carefully in the feeder just before the last page is scanned Do not try to force them in as this may cause double feeding or jamming If your document consists of several large or thick...

Page 77: ...t economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of gray You must adjust the settings each time you don t want to use the default settings The default resolut...

Page 78: ... be adjusted 2 Press one or more times until the desired resolution and contrast settings appear in the display The first time you move through the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear RESOLUTION RECEPTION MODE Display STANDARD AUTO FINE AUTO SUPER FINE AUTO ...

Page 79: ... their Start key if you pressed pick up the handset to speak with them This causes the receiving machine to issue a fax tone RESOLUTION RECEPTION MODE SPEAKER SPEAKER or Sending a Fax by Normal Dialling With Normal Dialling you pick up the handset or press and dial by pressing the number keys If a person answers you can talk with them through the handset before sending the fax If you pressed you m...

Page 80: ... cannot be entered To clear a mistake press If a pause is required between any of the digits to access a special service or an outside line press The pause appears as a hyphen two seconds per pause Several pauses can be entered in a row FUNCTION SPEAKER FUNCTION 5 When you hear the fax tone press Replace the handset If the transmission is completed successfully the fax will beep once If an error o...

Page 81: ...etter appears To enter one of the following symbols press or repeatedly _ 6 Press 7 Return to Step 2 to store another number or press to return to the date and time display START MEMORY START MEMORY STOP A B C D E F G H I J K L M N O P Q R S T U V W X Y Z SPACE Display Note The fax machine uses a lithium battery to keep automatic dialling numbers and other programmed information in memory when the...

Page 82: ...to the number Press or to move the cursor to the digit or digits you wish to change and then enter the new digit The new digit will replace the old digit If you do not wish to change the number go directly to Step 6 6 Press 7 Make the desired changes to the name Press or to move the cursor to the letter or letters you wish to change and then press the appropriate number key repeatedly until the de...

Page 83: ... s If desired press to set the resolution and or contrast 2 Press or until the name of the other party appears in the display if no name was stored the number will appear 3 If you are sending a fax press Dialling and transmission begins If the transmission is completed successfully the fax will beep once If an error occurs the fax will beep three times and print a Transaction Report to inform you ...

Page 84: ...ion and or contrast 2 Enter the number of the receiving machine by pressing the number keys If a pause is required between any of the digits to access a special service or an outside line press The pause will appear as a hyphen two seconds per pause Several pauses can be entered in a row 3 Check the display If the number of the receiving machine shown is correct press If the number is not correct ...

Page 85: ...make a phone call Note The fax machine and the cordless handset each retain their own separate redial numbers Automatic redialling If you use automatic dialling including Direct Keypad Dialling to send a fax and the line is busy the fax machine will automatically redial the number The fax machine will make three redial attempts at intervals of five minutes During this time RECALLING will appear in...

Page 86: ...you can turn ECM off This will increase slightly the amount of memory available for memory transmission and reception 1 Press once and once 2 Press once and 5 times 3 Press once 4 Press to select YES or to select NO 5 Press to return to the date and time display FUNCTION 1 2 STOP OPTION SETTING ECM MODE 1 YES 2 NO The display briefly shows your selection then RECEIVE RATIO You can press to clear t...

Page 87: ... send the same fax to as many as 20 different destinations in just one operation When sending to multiple destinations only auto dial numbers can be used to dial the numbers of the receiving machines 1 Load the document s If desired press to set the resolution and or contrast 2 Press 3 Press or until the name of the destination appears in the display if no name was stored the number will appear 4 ...

Page 88: ...mory load the document press and then dial using one of the following methods Press the number keys to enter the fax number and then press Press repeatedly to select an auto dial number and press Press once to select the last number dialed and press START MEMORY START MEMORY START MEMORY START MEMORY If the memory becomes full If the memory becomes full while the document is being scanned MEMORY I...

Page 89: ...t a fax tone this means that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer The cordless handset will also ring If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire Note Only the fax will alert you to voice ca...

Page 90: ...ime display 15 SEC 15 seconds 30 SEC 30 seconds 60 SEC 60 seconds 120 SEC 120 seconds STOP 1 2 3 4 Using A M Mode To select A M mode press until the arrow in the display points to A M RESOLUTION RECEPTION MODE In A M mode your fax machine will automatically receive voice messages and faxes See Chapter 2 for more details PSEUDO RING 1 15 SECONDS The display briefly shows your selection then DISTINC...

Page 91: ... a fax as explained in Using TEL Mode on page 90 2 rings Fax reception Changing the number of rings If desired you can change the number of rings on which the fax machine answers incoming calls in FAX and TEL FAX mode Any number from 2 to 4 can be selected 1 Press once and once FUNCTION Display FAX TEL A M TEL FAX OPTION SETTING To select FAX mode press until the arrow in the display points to FAX...

Page 92: ...Mode To select TEL mode press until the arrow in the display points to TEL RESOLUTION RECEPTION MODE When the reception mode is set to TEL you must answer all calls by picking up the fax machine s handset or an extension phone connected to the same line FAX TEL A M TEL FAX The display briefly shows your selection then NUMBER OF RING TRANSACTION ENTER 2 4 2 RESOLUTION RECEPTION MODE ...

Page 93: ...et 3 If the other party first speaks with you and then wants to send a fax press after speaking Press before the sender presses their Start key When RECEIVING appears in the display hang up START MEMORY Answering with the fax s handset Note If you have set the Fax Signal Receive setting page 93 to NO press to begin reception START MEMORY Beep START MEMORY RECEIVING RECEIVING ...

Page 94: ...ax responds the extension phone will go dead then hang up 3 If the fax doesn t respond or if the other party first talks to you and then wants to send a fax set the phone down do not hang up walk over to the fax lift the fax s handset and press The above step is necessary if you have set the Fax Signal Receive setting see below to NO START MEMORY Phone goes dead Beep ...

Page 95: ...on the same line you must turn this function off in order to prevent your fax from mistakenly attempting to receive documents from the computer fax modem Follow the steps below to change the setting 1 Press once and once 2 Press once and 5 times 3 Press once 4 Press to turn on the function or to turn it off 5 Press to return to the date and time display FUNCTION 1 2 STOP Display OPTION SETTING FAX...

Page 96: ...er will be printed on a second page In this case the cut off point may occur in the middle of a line Automatic reduction may not be possible if the received document is too large contains too many fine graphics or images or is sent at high resolution In this case the remainder of the document will be printed on a second page 1 Press once and once 2 Press once and 4 times 3 Press once 4 Press to se...

Page 97: ... needs replacement or the paper jams incoming faxes will be received to memory When you have received a document in memory FAX RX IN MEMORY will appear in the display alternating with ADD PAPER PRESS START KEY or CHECK FILM CHECK COVER CHECK PAPER JAM When you add paper and press replace the imaging film or clear the jam the stored documents will automatically print out START MEMORY ...

Page 98: ...ize of the paper The default setting is 100 Example Press twice Number of copies per original Press the number keys to enter a number from 1 to 99 The default setting is 1 Example Press for five copies 3 When you are ready to begin copying press RESOLUTION RECEPTION MODE 5 COPY HELP READY TO SEND RATIO 125 5 If MEMORY IS FULL appears If the memory becomes full while a document is being scanned MEM...

Page 99: ... to return to the date and time display FUNCTION 1 2 STOP Display The display briefly shows your selection then OPTION SETTING COPY CUT OFF COUNTRY SELECT 1 YES 2 NO Copy Cut off When making a copy of a document that is longer than the printing paper use the copy cut off setting to select whether the remaining part of the document will be cut off or printed on a second page The initial setting is ...

Page 100: ...tant To use this function you must subscribe to a caller identification service from your telephone company Your fax may not be compatible with some caller identification services 1 Press once and once on the fax machine 2 Press once and 6 times 3 Press once 4 Press to turn on Caller ID Press to turn it off 5 Press to return to the date and time display FUNCTION 1 2 STOP Display OPTION SETTING CAL...

Page 101: ...on the Caller ID function your fax machine will keep information on the most recent 30 calls and faxes you have received You can view this information which consists of the name and number of each caller in the Caller ID List NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telepho...

Page 102: ...fax or a power failure occurs Follow the steps below to view the Caller ID List in the fax machine display If desired you can immediately dial a number when it appears 1 Press twice 2 Press or to scroll through the list 3 If you wish to dial one of the numbers in the list scroll through the list until the number appears in the display Fax If you wish to send a fax load the document and then press ...

Page 103: ...talled in New Zealand the direct use of the displayed number for call back does not operate properly and must not be used It is necessary to manually enter the verified correct number for the party called This will often require the addition or deletion of leading digits from the number shown on the display when dialling manually 1 Press 2 Press or to scroll through the numbers in the list 3 While...

Page 104: ...ediately who is calling without having to look at the display To use this function enter the desired phone number by following the steps below only one phone number can be entered Display ENTRY MODE PRIORITY 1 SET 2 CLEAR Erasing all calls using the cordless handset Follow these steps to erase all calls from the Caller ID list using the cordless handset 1 Press 2 Press 3 Press To cancel press REVI...

Page 105: ...n as it receives the calling phone number from the caller ID service The caller will hear a 3 second high pitch tone to signal the call s termination In Australia the call will not break off until the caller has hung up To use this function enter the number that you wish to block as explained in Blocking Reception of Unwanted Faxes see page 105 Only one number can be blocked 4 Press to store a num...

Page 106: ...e Number of Rings setting the initial setting is 2 rings refer to Using Fax Mode in Chapter 5 When your voice number is dialled the fax machine will signal the call with the normal ringing sound to let you know that you must answer personally The initial setting for distinctive ring is NO If set to YES both Australian Fax Duet and New Zealand FaxAbility distinctive ring are supported Important The...

Page 107: ...pressing the number keys max 20 digits 6 Press and then press to return to the date and time display FUNCTION 1 2 START MEMORY STOP Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from a party that you specify This saves paper by not printing out unwanted junk faxes To use this function follow the steps below to enter the fax number from which...

Page 108: ...in the fax machine The lists are described below To print a list follow these steps 1 Press once and twice 2 Press once 3 Press or until the desired list appears in the display 4 Press once 5 Press to print the list FUNCTION START MEMORY Display LISTING MODE TEL LIST PRESS START KEY ...

Page 109: ...your 30 most recent calls This list is only available if you are using the Caller ID function Telephone Number List This list shows the fax and phone numbers that have been stored in the Common book for automatic dialling Setup List This list shows your current selections for the FUNCTION key settings The list also shows your name and fax telephone number as entered in the machine and a sample of ...

Page 110: ...ted received NOTE One of the following notes will appear under NOTE in the report to indicate whether the transaction was successful and if not the reason for the failure OK Transmission reception was successful P FAIL A power failure prevented the transaction JAM The printing paper or document jammed preventing the transaction BUSY The fax was not sent because the line was busy COM E X Where X is...

Page 111: ...o the date and time display ALWAYS PRINT A report will be printed after each transmission reception or error ERROR MEMORY A report will be printed after an error or a memory operation SEND ONLY A report will be printed after each transmission ERROR ONLY A report will be printed only when an error occurs NEVER PRINT A report will never be printed FUNCTION 1 5 STOP Display The display briefly shows ...

Page 112: ...anel press 2 Take the imaging film out of the print compartment and place it on a sheet of paper 3 Wipe the print head with isopropyl alcohol or denatured alcohol Caution Do not use benzene or thinner Avoid touching the print head with hard objects The print head may be hot if your fax machine has just received a large number of documents If this is the case allow the print head to cool prior to c...

Page 113: ... close the operation panel press down on both sides to make sure it clicks into place Scanning glass and rollers Clean the scanning glass and rollers frequently to ensure the quality of transmitted images and copies Note Remove the paper from the paper tray before cleaning the scanning glass and rollers 1 Open the operation panel press 1 2 ...

Page 114: ...you find it difficult to remove dirt from the scanning glass you can try moistening the swab with isopropyl alcohol or denatured alcohol Take care that no alcohol gets on the rollers 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place The housing Wipe...

Page 115: ...ng battery Replacement battery Use only a Sharp FO BA01 battery 3 6 V Ni MH battery capacity 850 mAh Caution Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturer s instructions 1 Remove the battery cover by pressing on the indentation as shown 2 Unplug the battery...

Page 116: ...he new battery charge for at least 10 hours Battery disposal The battery pack contains a Nickel Metal Hydride battery The battery must be disposed of properly Contact local agencies for information on recycling and disposal plans in your area Wiping the charger contacts To ensure that the battery charges properly wipe the charger contacts once a month with a cotton swab Charger contacts ...

Page 117: ...ists check the following Check the connection The cord from the TEL LINE socket to the wall socket should be no longer than two meters Make sure there are no modem devices sharing the same telephone line Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting the fax machine to a different telephone line If th...

Page 118: ...correct dialling mode for your telephone line See Dial mode on page 18 The power is on but no transmission takes place Make sure that the receiving machine has paper If the receiving machine is in manual mode with no attendant reception will not be possible Check the display for error messages Pick up the handset and check for a dial tone Nothing is printed at the receiving end Make sure that the ...

Page 119: ...rint a report to check your machine s printing ability Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document again The print head may be dirty See Print head on page 110 Make a copy or print a report on your fax machine If the copy or report is also distorted your fax machine may need service A received document or copy prints ...

Page 120: ... appears in the display Make sure the power cord is properly plugged into a power outlet Connect another electrical appliance to the outlet to see if it has power The machine does not respond when you press any of its keys If a beep sound is not made when you press the keys unplug the power cord and then plug it in again several seconds later Automatic document feeding does not work for transmissi...

Page 121: ...let and has power Make sure the telephone line is properly connected to both the TEL LINE socket on the fax machine and the wall socket see page 18 If the telephone line is connected correctly you should hear a dial tone when you pick up the fax machine handset The battery may be low Place the cordless handset in the charger and let it charge Calls cannot be made or received while the fax machine ...

Page 122: ...machine to a different location You hear beeps during a call You will hear beeps during a call and LOW BATTERY will appear in the display if the battery is low Place the cordless handset in the charger and let it recharge If you hear beeps during a call and need to continue the call press the INTERCOM key to transfer the call to the fax machine You will hear beeps during a call and OUT OF RANGE wi...

Page 123: ...r when there is a problem in the print compartment that prevents printing Check to see if the imaging film is not loaded properly or if it has been used up and needs replacement Make sure the operation panel is completely closed press down on both sides If a paper jam has occurred clear the jam as explained in the following section Clearing Paper Jams CHECK PAPER SIZE An incorrect size of paper ha...

Page 124: ...d in the answering system To erase messages see page 57 This message may also occur during fax reception if too much data is received before the pages can be printed out If faxes have been received to memory because printing is not possible an additional message will indicate the problem resolve the problem so that printing can continue see Substitute Reception to Memory on page 95 If you are atte...

Page 125: ...busy or the receiving fax machine does not answer Your fax machine will automatically reattempt the call See Automatic redialling on page 83 REPLACE HANDSET This appears if an outside call comes in while you are paging or talking to the cordless handset using the Intercom feature Replace the fax machine handset to stop the Intercom call and then pick it up again to answer the outside call This als...

Page 126: ...em HOLD A call has been placed on hold by pressing the HOLD key To resume the call press the HOLD key again IN CHARGER The cordless handset is in the charger and is fully charged the cordless handset can be left in the charger without damaging the battery INTERCOM Your cordless handset is being paged press the TALK key to talk or your cordless handset is paging the fax machine or another cordless ...

Page 127: ...is message will also appear if the power of the fax machine is turned off PLEASE REGISTER This appears in the display of an accessory cordless handset the first time it is charged The handset must be registered in order to use it see the manual for the accessory cordless handset REMOTE MODE The REMOTE RECALL key has been pressed TALK The TALK key has been pressed to make a phone call Audible signa...

Page 128: ...ressing If the document doesn t feed out remove it as explained below Important Do not try to remove a jammed document without releasing it as explained below This may damage the feeder mechanism START MEMORY 1 Press and slowly open the operation panel until it is half open 2 Flip up the green levers on each side of the white roller 3 Gently remove the document Be careful not to tear the document ...

Page 129: ...ment or rollers 3 Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place Clearing jammed printing paper 4 Flip down the green levers on each side of the white roller Rotate the front gear until the film is taut and then close the operation panel press down on both sides to make sure it clicks into place 1 2 ...

Page 130: ...ess until the arrow in the display points to the desired reception mode FAX mode The fax machine automatically answers and receives faxes TEL mode Answer all calls even faxes by picking up the handset To begin fax reception press A M mode Select this mode when you go out to receive both voice messages and faxes Storing Auto Dial Numbers 1 Press once and twice 2 Enter the full fax phone number 3 Pr...

Page 131: ... fax phone number To clear a mistake press To insert a pause press 3 Press 4 Enter a name by pressing number keys To enter two letters in succession that require the same key press after entering the first letter 5 Press and then Listening to messages 1 Press For the general box press 2 Press to listen to all your messages or to listen to only your new messages 3 While listening you can press or 4...

Page 132: ...ling 45 Ringer volume 37 Talking range 23 Country Select setting 20 D Date setting 32 33 Dial mode 18 Dialling Automatic 42 81 Direct Keypad 82 Normal 38 77 Direct Keypad Dialling 82 Display messages 99 121 124 Distinctive ring 104 Document feeder 74 Document guides 74 Document restrictions 74 Document sizes 73 Document maximum scanning size 73 E ECM Error Correction Mode 84 F Fax Ability distinct...

Page 133: ...ng 29 Print head cleaning 110 111 Priority Call 102 Pseudo Ring Duration 87 R Reception mode A M mode 34 54 88 FAX mode 34 89 TEL mode 34 90 TEL FAX mode 34 87 Reception Ratio setting 94 Redialling 45 83 Remote code number 66 Remote operations 66 Resolution 75 Ringer volume Cordless handset 37 Fax machine 35 S Scanning glass cleaning 111 Sender s name and number entering 30 31 Setup List 107 Speak...

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Page 135: ...r its number 3 Enter your passcode or remote code 4 Press 5 After listening to your messages you can either hang up to save them or enter one of the commands on the reverse side REMOTE OPERATION CARD The card below is provided as a quick guide to remote operation Cut it out and carry it with you when you go out Remote Operation Guide ...

Page 136: ... number 9 0 Tel Record transfer OGM 9 3 To quickly disconnect OGM ONLY MODE Turn on 1 1 Turn off 1 2 PLAYBACK Play messages 7 Move backward repeat 2 Skip forward 5 Stop 0 Play new messages only 6 first stop playback ERASING MESSAGES Erase single message 3 Erase all messages 3 3 RECORDING A MEMO Start End 0 RECORDING A NEW OGM Start 4 ...

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Page 139: ...319XHTZ SHARP CORPORATION OF AUSTRALIA PTY LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED 59 Hugo Johnston Drive Penrose Auckland New Zealand SHARP CORPORATION ...

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Sharp FO-CC500, Operation Manual

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