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Sharp FO-475, Operation Manual

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Summary of Contents for FO-475

Page 1: ...FO 475 1 Installation 2 Using the Answering Machine 3 Sending Documents 4 Receiving Documents 5 Making Copies 6 Making Telephone Calls 7 Special Functions 8 Option Settings 9 Printing Reports and Lists 10 Maintenance 11 Troubleshooting ...

Page 2: ...ion software use of consumables other than those approved by Sharp or any alterations made to the product which are not authorised by Sharp Please retain your sales documentation as this should be produced to validate a warranty claim This warranty is in addition to and in no way limits varies or excludes any express and implied rights and remedies under any relevant legislation in the country of ...

Page 3: ...ey twice to return to the date and time display SPEED DIAL REDIAL HOLD SEARCH SPEAKER ABC DEF JKL MNO GHI TUV WXYZ PQRS ENTERING YOUR NAME AND NUMBER 1 Press OWN NUMBER SET Display shows 2 Press 3 Enter your fax number max of 20 digits by pressing the number keys If you make a mistake press the HOLD SEARCH key to move the cursor back to the mistake then enter the correct number or letter 4 Press 5...

Page 4: ...NTERING YOUR NAME AND NUMBER 7 Press SENDING DOCUMENTS Place your document up to 10 pages face down in the document feeder Normal Dialling 1 Lift the handset or press 2 Dial the fax number 3 Wait for the reception tone if a person answers ask them to press their Start key 4 Press Rapid Key Dialling Press the appropriate Rapid Key Transmission will begin automatically Speed Dialling 1 Press 2 Enter...

Page 5: ...fax machine 10 m roll Recommended replacement roll FO 40PR 50 m roll Automatic document feeder 10 sheets max Paper cutting method Automatic cutter Modem speed 9600 bps with automatic fallback to 7200 4800 or 2400 bps Transmission time Approx 15 seconds Sharp special mode Display 16 digit LCD display Reception modes FAX TEL TEL FAX ANS Resolution Horizontal 8 lines mm Vertical Standard 3 85 lines m...

Page 6: ... 210 mm max Contrast control Automatic Dark selectable Copy function Standard Telephone function Standard Cannot be used if power fails Power requirements 230 240 V AC 50 Hz Operating temperature 5 to 35 C Humidity Maximum 85 Power consumption Stand by 6 0 W Maximum 120 W Dimensions Width 308 mm Depth 256 mm Height 138 mm without handset in cradle Weight Approx 2 6 kg As a part of our policy of co...

Page 7: ...mage the machine Do not install or use the machine near water or when you are wet Take care not to spill any liquids on the machine Unplug the machine from the Telephone socket and then the power outlet and consult a qualified servicerepresentativeifanyofthefollowing situationsoccur Liquid has been spilled into the machine or the machine has been exposed to rain or water The machine produces odors...

Page 8: ...ty of a gas leak The socket outlet must be installed near the equipment and must be easily accessible To make emergency calls any other calls in progress must first be released Important This facsimile machine is not designed for use on a line which has call waiting call forwarding or certain other special services offered by your telephone company If you attempt to use the fax machine on a teleph...

Page 9: ...tee that interference will not occur in a particular installation If this equipment does cause interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the rec...

Page 10: ...ice To avoid telephone charges for local calls be sure to store numbers without area code in your rapid or speed dial locations If a charge for local calls is unacceptable the Dial button should NOT be used for local calls Only the 7 digits of the local number should be dialled from your telephone DO NOT dial the area code digit or 0 prefix This equipment may not provide for the effective hand ove...

Page 11: ...chine 22 Recording an Outgoing Message 22 Operating the Answering Machine 25 Optional Answering Machine Settings 29 Transfer Function 33 Override Ringing 36 Remote Operations 38 3 Sending Documents 46 Transmittable Documents 46 Loading the Document 48 Resolution and Contrast 50 Sending a Fax by Normal Dialling 52 Sending a Fax by Automatic Dialling 54 4 Receiving Documents 63 Using TEL FAX Mode 63...

Page 12: ...s 77 Polling Requesting a Fax Transmission 79 Timer Operations 82 Memory 84 Broadcasting 87 Reminder Function 89 8 Option Settings 92 9 Printing Reports and Lists 98 10 Maintenance 103 11 Troubleshooting 105 Problems and Solutions 105 Messages and Signals 110 Clearing Paper Jams 112 Index 114 ...

Page 13: ...you have all of the following items If any are missing contact your dealer or retailer Handset Handset lead Telephone line cord Fax paper sample roll Rapid key labels Operation manual Adapter for Australia Adapter for New Zealand Business products dealer installation report Paper guide 1 ...

Page 14: ...ERING SYSTEM REMINDER 16 17 18 19 15 13 14 1 4 5 6 2 3 20 7 9 10 12 8 11 PANEL RELEASE Display This displays messages and prompts during operation and programming PANEL RELEASE Pull this release toward you to open the operation panel RECEPTION MODE key Press this key to select the reception mode An arrow in the display will point to the currently selected reception mode FUNCTION key Press this key...

Page 15: ...essages During playback press it to skip forward to the next message DELETE key Press this key to erase recorded messages REMINDER key Press this key to send a fax and or voice message to another party or to yourself at a preset time STOP key Press this key to stop operations before they are completed Number keys Use these keys to dial numbers and enter numbers and letters during number name stori...

Page 16: ...e conversation press this key to put the other party on hold Rapid Dial Keys Press one of these keys to dial a fax or voice number automatically Note that you must attach the Rapid Key labels START MEMORY key Press this key to send or receive a document manually when off hook COPY HELP key When a document is in the feeder press this key to make a copy At any other time press this key to print out ...

Page 17: ...the machine Keep the area around the machine clear About condensation If the machine is moved from a cold to a warm place it is possible that condensation may form on the scanning glass preventing proper scanning of documents for transmission To remove the condensation turn on the power and wait approximately two hours before using the machine 1 Installation Connections 5 ...

Page 18: ...st The ends of the handset lead are identical so they will go into either socket Make sure the handset cord goes into the unmarked socket on the side of the machine Use the handset to make ordinary phone calls or to transmit and receive documents manually Connections 6 ...

Page 19: ...simply plugging or unplugging the power lead Note If your area experiences a high incidence of lightning or power surges we recommend that you install surge protectors for the power and telephone lines Surge protectors can be purchased at most telephone specialty stores Moving your fax and reconnecting Should it be necessary to move your fax to a new location first disconnect the telephone line co...

Page 20: ...nto the TEL LINE socket Do not insert it into the TEL SET socket Comments Your fax is set for tone dialling If you are on a pulse only dial line you must set the fax for pulse dialling by changing Option Setting 7 This procedure is described in Chapter 8 Option Settings If you intend to use a computer fax modem on the same phone line you must reset Option Setting 12 Fax Signal Receive to NO in ord...

Page 21: ...move the seal covering the TEL SET socket 2 Connect the extension phone line to the TEL SET socket TEL SET TEL LINE Important In New Zealand not all standard telephones and answering machines will respond to incoming ringing when connected to the extension socket of the equipment 1 Installation Connections 9 ...

Page 22: ...nto the holes in the front of the fax as shown Loading the Fax Paper Your fax machine prints incoming faxes on a special kind of paper called thermal paper The fax s print head creates text and images by applying heat to the thermal paper Note The power must be on plug in the power cord when loading fax paper in the fax machine Loading the Fax Paper 10 ...

Page 23: ...om the paper compartment 3 Unwrap the roll of fax paper and place it in the compartment Important The roll must be placed so that the leading edge of the paper unrolls as shown The paper is only coated on one side for printing If the roll is placed backwards the paper will come out blank after printing 1 Installation Loading the Fax Paper 11 ...

Page 24: ...of the opening in the front of the fax Paper inlet The paper will reappear here Make sure it is aligned between the arrows on each side of the guide and then passes under the plate and out the front of the fax 5 Close the operation panel making sure it clicks into place Click 1 2 Press here to close Loading the Fax Paper 12 ...

Page 25: ... assure a long life for your fax and obtain the best reproduction quality we recommend that you use the following Sharp fax thermal paper which is available from your dealer FO 40PR THERMAL PAPER 50 m roll The use of any other paper may result in poor copy quality and excessive build up of residue on the head This is due to the different thermal reactive characteristics of each manufacturer s pape...

Page 26: ...also need to set the date and time Once you enter this information it will automatically appear at the top of each fax page you send 3 key FUNCTION key STOP key START MEMORY key key 1 Press these keys FUNCTION 3 The display will show ENTRY MODE 2 Press the key twice The display will show OWN NUMBER SET Entering Your Name and Fax Number 14 ...

Page 27: ... you make a mistake press the HOLD SEARCH key to move the cursor back to the mistake and then enter the correct number The new number will replace the old number 5 Press START MEMORY to enter the fax number in memory Example START MEMORY 5 5 5 2 1 4 3 The display will show ENTER YOUR NAME Cursor A dark square mark in the display that indicates where a number or letter will be entered 1 Installatio...

Page 28: ... cursor Press this key to move the cursor to the left Press this key to change case Press this key to move the cursor to the right Press either key repeatedly to select one of the following symbols _p 7 Press the START MEMORY key to save your name in memory The display will show SECURITY SELECT START MEMORY 8 Press the STOP key to return to the date and time display STOP SPEED DIAL REDIAL HOLD SEA...

Page 29: ...u transmit 3 key FUNCTION key STOP key START MEMORY key key 1 Press these keys The display will show ENTRY MODE 2 Press the key three times The display will show DATE TIME SET FUNCTION 3 3 Press the START MEMORY key The currently set date will appear in the display START MEMORY 1 Installation Setting the Date and Time 17 ...

Page 30: ...to the mistake and then enter the correct number Example January 6 Enter the year four digits Example 1998 7 Enter a two digit number for the hour 00 to 23 and a two digit number for the minute 00 to 59 Example 9 25 0 5 0 1 9 0 2 5 9 9 8 1 8 Press the START MEMORY key to start the clock START MEMORY The display will show STORE JUNK 9 Press the STOP key to return to the date and time display STOP S...

Page 31: ...ax will make a special ringing sound to alert you to answer If it is an automatically dialled fax transmission reception will begin automatically ANS mode Select this mode when you are out and want the built in answering machine to answer all calls Voice messages will be recorded and fax messages will be received automatically Setting the reception mode Press the RECEPTION MODE key until the arrow...

Page 32: ...r using the UP and DOWN keys on the operation panel DOWN key UP key Speaker 1 Press the SPEAKER key SPEAKER DOWN UP 2 Press the UP or DOWN key or 3 When the display shows the desired volume level press the SPEAKER key to turn off the speaker SPEAKER Volume Adjustment 20 ...

Page 33: ...K press the START MEMORY key START MEMORY Silent ring fax detection system You can also set your fax machine to receive faxes silently but ring to alert you to a voice call To do so set the ringer volume to OFF and set the reception mode to TEL FAX When a voice call comes in a special ringer on the fax will ring Note that extension telephones will not ring Note During intial ringing before the fax...

Page 34: ...ge or send a fax The answering machine has a general message box and three personal message boxes To use the answering machine you must record an OGM for the general box To use a personal box you must record an OGM for that box Example of an OGM for the general box Hello this is the Jones family We are not at home right now If you would like to leave a general message please speak after the beep I...

Page 35: ...0 3 1 2 4 Boxes 1 2 and 3 are personal boxes A caller accesses a personal box by pressing its number for example 1 for Box 1 after listening to the general outgoing message 5 Pick up the handset press the START MEMORY key and speak into the handset The general outgoing message can be up to 60 seconds long A personal outgoing message can be up to 30 seconds long While recording the display will sho...

Page 36: ...e an outgoing message follow Steps 1 through 4 of the above procedure to select the message and then press the PLAY SKIP key to listen to it or the DELETE key to erase it To return to the date and time display press the STOP key twice Note that the general outgoing message cannot be erased If you need to change it simply repeat the recording procedure STOP STOP Recording an Outgoing Message 24 ...

Page 37: ...d For more information see Toll Saver in Remote Operations in this chapter Note If the memory is full from messages previously recorded MEMORY IS FULL will appear in the display To set the reception mode to ANS you must first erase some or all of the stored messages Note In ANS mode the machine will automatically switch to fax reception if it detects a period of silence longer than six seconds aft...

Page 38: ...me of recording will appear briefly in the display If no messages were received NO MESSAGES will appear To listen to a message a second time press the REPEAT key before playback of that message ends To move back to the previous message press the REPEAT key within 3 seconds of the beginning of the current message To skip forward to the next message press the PLAY SKIP key To increase playback speed...

Page 39: ...TE key while the message is being played Using the REC key You can use the REC key to record telephone conversations and messages for other users of the FO 475 These will be recorded in the General Box and played back together with any incoming messages in that box when the PLAY SKIP key is pressed Recording messages To record a message press the REC key for at least 1 second and then pick up the ...

Page 40: ...ETTINGS 2 Press these keys The display will show ICM CONFIRMATION 3 Press the START MEMORY key The number of messages recorded will appear in the display 4 Press or one or more times to show the date and time of each of the messages The message number will appear first and then the date and time several seconds later FUNCTION 0 5 Press the STOP key Note The recorded dates and times are cleared eac...

Page 41: ...he passcode 1 Press these keys The display will show BOX PASSCODE 2 Press 1 to enter a passcode or 2 to clear a previously programmed passcode 3 Enter the number of the box for which you want to program or clear a passcode by pressing the appropriate numeric key If you are clearing a passcode go to Step 5 4 Enter a 3 digit passcode by pressing the number keys 5 Press the START MEMORY key and then ...

Page 42: ... be printed out after message playback If the caller wants to send a fax to a personal box they should enter the number of the box 1 for Box 1 2 for Box 2 or 3 for Box 3 by pressing the appropriate key on their telephone before the beep The outgoing message for the selected box will play and the caller can then press their Start key to send a fax Follow the steps below to turn the Fax box function...

Page 43: ... setting to 15 30 or 60 seconds Note that with all the settings the machine will stop recording if it detects a period of silence or the caller has hung up or there is a fax machine calling automatically 1 Press these keys The display will show ICM RECORD TIME 2 Press a numeric key to select the desired ICM recording time 1 15 seconds 2 30 seconds 3 60 seconds 4 4 minutes 3 Press the STOP key FUNC...

Page 44: ... then erase them see Remote Operations in this chapter Automatic fax reception YES The reception mode will switch to FAX mode allowing the FO 475 to continue to receive faxes automatically without broadcasting an OGM on answering With this setting you can still use the remote commands to listen to your messages and erase the message memory see Remote Operations in this chapter Automatic fax recept...

Page 45: ... can also perform any of the remote operations described in Remote Operations in this chapter Note When you hang up after a transfer call the FO 475 will not immediately resume normal operation If you want the FO 475 to accept calls immediately after a transfer call enter twice before hanging up if you want to hang up during message playback first enter 0 and to stop playback then enter twice Prog...

Page 46: ...ording the transfer message The transfer message plays when you answer the telephone and informs you that the call is a transfer call It can be up to 15 seconds long To record a transfer message follow the steps described in Recording an Outgoing Message in this chapter The following is an example Hello This is a transfer call for YOUR NAME Enter your remote code number now 5 5 2 1 5 4 3 Transfer ...

Page 47: ...display will show TRANSFER FUNC 3 Press 1 to turn the Transfer function on or 2 to turn it off If you pressed 2 go to Step 5 4 Enter the number of the box for which you want the Transfer function to operate for the General Box enter 0 5 Press the STOP key 0 FUNCTION 1 2 1 or Example 2 Answering Machine Transfer Function 35 ...

Page 48: ...ramming the override code To override the answering machine your callers must enter a 3 digit override code from their telephone This code has been set to 009 at the factory If you want to change it press the panel keys as shown below Important Make sure the override code is different from the remote code or any passcodes programmed for boxes 1 Press these keys The display will show ANS SETTINGS 2...

Page 49: ... the override code and by pressing the appropriate keys on their telephone If an incorrect code is entered the caller will hear four beeps He or she must re enter the correct code within 60 seconds or the line will be disconnected 3 The FO 475 will make a special ringing sound Pick up the handset to answer the call Note that an extension telephone connected to the same line will not ring If you do...

Page 50: ...is used to access all boxes which do not have passcodes This prevents unauthorized people from listening to your messages You can use any 3 digit number as the remote code number The remote code number has been set to 001 at the factory If you want to change it press the panel keys as shown below 1 Press these keys 0 FUNCTION The display will show ANS SETTINGS 2 Press these keys The display will s...

Page 51: ...can simply hang up before it answers saving yourself the cost of that call If you do not want to use the Toll Saver function you can turn it off by following the steps below In this case the FO 475 will answer after the number of rings set with Option Setting 2 see Chapter 8 the ring setting for FAX reception mode 1 Press these keys 0 FUNCTION The display will show ANS SETTINGS 2 Press these keys ...

Page 52: ... FO 475 from a touch tone telephone When your outgoing message begins press the key on the telephone You will hear a short beep and the outgoing message will stop 2 Enter the number of the box you want to listen to If you want to listen to the General Box skip this step 3 Enter the box s passcode or your remote code number if the box does not have a passcode When finished press on the telephone Yo...

Page 53: ...previous message press 2 and within the first 3 seconds of the current message Skip forward To skip forward to the next message press 5 and on the telephone Stop To stop playback press 0 and on the telephone After this you can enter any of the commands described in the following section Other remote operations Play new messages To listen to only your new messages first stop playback by pressing 0 ...

Page 54: ... calls for one or two minutes after you hang up unless you first press twice Comments When a remote command is accepted by the machine you will hear one beep If an incorrect command is entered you will hear four beeps In the latter case re enter the correct command When entering a command do not pause longer than 10 seconds between each digit If you do a 4 beep error signal will be issued and the ...

Page 55: ...8 1 and FAX mode 8 2 and TEL mode 8 3 and Caution In TEL mode you will not be able to further change the reception mode TEL FAX mode 8 4 and Recording a new outgoing message Note A new outgoing message can only be recorded for the box you selected at the beginning of the remote operation procedure 1 Press 4 and on the telephone 2 When you hear a short beep speak into the telephone to record the ne...

Page 56: ...r the new telephone number When finished press To insert a pause between any two digits of the number press Recording a new transfer message 1 Press 9 3 and on the telephone 1 9 0 9 1 2 When you hear a short beep speak into the telephone to record the new message The time for the transfer message is fixed at 15 seconds After 15 seconds or earlier if the machine detects silence after you finish spe...

Page 57: ...d played back when messages in that box are listened to 1 Press and on the telephone 2 When you hear a short beep speak into the telephone to record the memo 3 When you are finished press 0 and If the FO 475 detects a certain period of silence it will stop recording automatically 0 2 Answering Machine Remote Operations 45 ...

Page 58: ... feeder depend on whether you load one page at a time or several pages at once Loading one page at a time Minimum size Maximum size Minimum weight Maximum weight Loading several pages at once Minimum size Maximum size Minimum weight Maximum weight 140 mm 148 mm 216 mm 600 mm 52 g m 157 g m 52 g m 80 g m 140 mm 148 mm 297 mm 216 mm 46 ...

Page 59: ...g fluid on documents must be dry before they pass through the document feeder All clips staples and pins must be removed from documents before loading in the feeder If these are not removed they may damage the machine Documents which are patched taped torn smaller than the minimum size carbon backed or easily smudged should be photocopied and the copy loaded in the feeder 4 mm 4 mm 3 Sending Docum...

Page 60: ...d one at a time insert each page into the feeder as the previous page is being scanned Insert gently to prevent double feeding 1 Adjust the document guides to the width of your document 2 Place the document face down and push it gently into the document feeder The top edge of the document should enter the machine first The feeder will draw the leading edge of the document into the machine The disp...

Page 61: ...t Do not try to remove a document without opening the operation panel This may damage the feeder mechanism 1 Pull the release marked PANEL RELEASE toward you and open the operation panel 2 Remove the document 3 Close the operation panel making sure it clicks into place Click 3 Sending Documents Loading the Document 49 ...

Page 62: ...ments This setting gives you the fastest and most economical transmission FINE Use FINE for documents containing small letters or fine drawings SUPER FINE Use SUPER FINE for documents containing very small letters or very fine drawings HALF TONE Use HALF TONE for photographs and illustrations The original will be reproduced in 64 shades of grey Note In order to transmit in FINE or SUPER FINE resol...

Page 63: ... in the display The first time you move through the list of resolution settings the contrast setting AUTO will appear next to each resolution setting The second time you move through the list the contrast setting DARK will appear RESOLUTION Display STANDARD AUTO FINE AUTO SUPER FINE AUTO HALF TONE AUTO STANDARD DARK FINE DARK SUPER FINE DARK HALF TONE DARK 3 Sending Documents Resolution and Contra...

Page 64: ...the handset to talk Normal Dialling allows you to listen to the line and make sure the other fax machine is responding 1 Load the document s The display will show READY TO SEND 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 SPEAKER or Set the resolution and or contrast if desired 2 Pick up the handset or press the SPEAKER key Listen for the dial tone 3 Dial the number of the receiving machine...

Page 65: ...s the START MEMORY key Replace the handset if you used it When transmission is completed the fax will beep once Using the REDIAL key You can press the REDIAL key to redial the last number dialled To send a document proceed from Step 4 of Normal Dialling Note that the speaker will be automatically activated when you press the REDIAL START MEMORY Beep Facsimile reception tone This is a pronounced hi...

Page 66: ... fax or telephone number you select a two digit Speed Dial number for it 30 Speed Dial numbers are available 1 1 01 START MEMORY SPEED DIAL Speed Dial numbers 01 through 10 are for Rapid Key one touch Dialling Speed Dial numbers 11 through 30 are for dialling with the SPEED DIAL key SPEED DIAL key Rapid keys Attach each strip of Rapid Key labels between the Rapid Keys When you store a number in a ...

Page 67: ...peed Dialling Example 4 Enter the fax or voice number by pressing the number keys max of 32 digits including pauses Note A space cannot be entered Press the SPEED DIAL key to clear a mistake If a pause is required between any of the digits to access a special service or an outside line press the REDIAL key The pause will appear as a hyphen Several pauses can be entered in a row 5 Press the START M...

Page 68: ...ame on the appropriate Rapid Key label Step 3 or START MEMORY STOP Note To confirm that Automatic Dialling numbers have been stored correctly print out the Telephone List The procedure for doing this is explained in Chapter 9 Printing Reports and Lists Storing area codes and access codes You can also store an area code or access code in a Rapid Key or Speed Dial number To use this number to dial s...

Page 69: ...e changes in Step 3 and then change the number and or name when they appear in the display Steps 4 and 6 respectively A lithium battery keeps automatic dialling numbers in memory The machine uses a lithium battery to keep automatic dialing numbers and other programmed data in memory when the power is turned off Battery power is consumed primarily when the power is off With the power kept continuou...

Page 70: ...ion and or contrast if desired RESOLUTION 2 Press the Rapid Key corresponding to the desired Speed Dial number The name of the receiving party will appear in the display If no name was stored the fax number will appear If the name or number is incorrect press the STOP key The document will be automatically transmitted once the connection is made 01 03 02 04 06 Example To dial Speed Dial number 03 ...

Page 71: ...ESOLUTION 2 Press the SPEED DIAL key and then enter the two digits of the Speed Dial number by pressing the number keys To enter numbers 1 through 9 first enter 0 and then the number SPEED DIAL 2 0 Example 3 Check the display If the name or number shown is correct press the START MEMORY key If not press the STOP key and then repeat Step 2 START MEMORY 3 Sending Documents Sending a Fax by Automatic...

Page 72: ...r of the receiving machine by pressing the numeric keys If a pause is required between any of the digits to access a special service or an outside line press the REDIAL key The pause will appear as a hyphen Several pauses can be entered in a row 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 3 Check the display If the number of the receiving machine shown is correct press the START MEMORY key...

Page 73: ...Press the HOLD SEARCH key and press 1 key HOLD SEARCH 1 3 Enter the first letter of the stored name by pressing the appropriate number key the key which corresponds to the required letter one or more times until the letter appears in the display If the name begins with a special character or number press 1 If you don t remember the first letter go to Step 4 you will scroll through the list from th...

Page 74: ...umbers have been stored at all NO DATA will appear or START MEMORY 5 Press the START MEMORY key The document will be automatically transmitted once the connection is made Automatic redialling If you use automatic dialling including Direct Keypad Dialling and the line is busy the machine will automatically redial the number Up to 2 redialling attempts will be made at intervals of 5 minutes To stop ...

Page 75: ...ct a fax tone this means that the call is a voice call or manually dialled fax it will make a ringing sound called pseudo ringing for 15 seconds to alert you to answer If you don t answer within this time your fax will send a fax tone to the other machine to allow the calling party to send a fax manually if they desire Comments Only the fax will alert you to voice calls or manually dialled faxes b...

Page 76: ...to FAX When the reception mode is set to FAX the machine will automatically answer all calls on 2 rings and receive incoming faxes 2 Fax reception You can change the number of rings on which the machine answers calls by changing Option Setting 2 See Chapter 8 Option Settings If you pick up the handset before the machine answers you can talk to the other party and or receive a document as described...

Page 77: ...achine rings 2 If you hear a fax tone wait until the display shows RECEIVING and then replace the handset Beep START MEMORY RECEIVING Note If you have set Option Setting 12 Fax signal receive to NO press the START MEMORY key to begin reception 3 If the other party first talks and then wants to send a fax press the START MEMORY key after speaking press your START MEMORY key before the sender presse...

Page 78: ...t accept the signal to begin reception 5 if a document is loaded in its feeder If you have set Option Setting 12 to NO and hear a fax tone when you answer the extension phone you must press 5 and if you are on a tone dial phone or walk over to the fax pick up the handset and press the START MEMORY key if you are on a pulse dial only phone In New Zealand not all standard telephones and answering ma...

Page 79: ...ion and or contrast if desired The default setting for copying is FINE COPY HELP 2 Press the COPY HELP key Incoming calls during copying The fax goes into manual reception mode during copying so if a call comes in at this time pick up the handset to answer To receive a document press the START MEMORY key after copying is finished If you want to begin reception immediately press the STOP key to sto...

Page 80: ...Enter the full telephone number with the numeric keys Rapid Key Dialling Press the appropriate Rapid Key Speed Dialling Press the SPEED DIAL key and enter the 2 digit Speed Dial number with the numeric keys 2 5 8 GHI JKL MNO TUV WXYZ PQRS ABC DEF 1 4 7 3 6 9 3 Speak with the other party when they answer If you pressed the SPEAKER key pick up the handset to talk Comments While the handset of the fa...

Page 81: ...OLD SEARCH key in Sending a Fax by Automatic Dialling in Chapter 3 then pick up the handset or press the SPEAKER key The number will be dialled automatically do not press the START MEMORY key Redial The last number called can be redialled by pressing the REDIAL key it is not necessary to pick up the handset or press the SPEAKER key When the other party answers pick up the handset to talk Hold You ...

Page 82: ...r identification service from your telephone company Your fax may not be compatible with some caller identification services 1 Press these keys FUNCTION 4 The display will show OPTION SETTING 2 1 2 Press the key The display will show CALLER ID 3 Press 1 to turn on Caller ID or 2 to turn it off YES NO or 4 Press 1 if you are in Australia or 2 if you are in New Zealand STOP 2 1 Australia New Zealand...

Page 83: ...me Caller s number Display messages One of the following messages will appear while the fax rings if caller information is not available NO SERVICE No caller information was received from your telephone company Make sure that the telephone company has activated your service CALLER ID ERROR Noise on the telephone line prevented reception of caller information OUT OF AREA The call was made from an a...

Page 84: ...u have received 20 unanswered calls each new call will delete the oldest call Follow the steps below to view the Caller ID List in the display If desired you can immediately dial a number when it appears To print out the list see Chapter 9 Printing Reports and Lists 1 Press the keys shown at right REVIEWING CALLS will appear in the display 2 Press the key to scroll through the list from the most r...

Page 85: ...sound when you receive a call from a designated phone number This lets you know immediately who is calling without having to look at the display To use this function enter the desired phone number by following the steps below only one phone number can be entered 1 Press the keys shown at right PRIORITY CALL will appear in the display 2 Press 1 to enter a number or 2 to clear a number If you presse...

Page 86: ...t be 20 digits long 5 Press the START MEMORY key and then the STOP key Blocking voice calls With Caller ID turned on you can use the Anti Junk Fax function described in Blocking Reception of Unwanted Faxes in this chapter to prevent voice calls as well as fax receptions the Anti Junk Fax function can normally only prevent faxes In this case when a voice call or a fax transmission comes in from a n...

Page 87: ...th the reception mode set to FAX or ANS When your fax number is dialled your fax machine will signal the call with a special ringing sound then answer automatically and begin reception after the number of rings set with Option Setting 2 the factory setting is 2 rings When your voice number is dialled the fax machine will signal the call with the normal ringing to alert you to answer the call or al...

Page 88: ...he display will show DISTINCTIVE RING 2 1 STOP RECEPTION MODE FAX TEL ANS TEL FAX or 3 Press 1 YES to turn on distinctive ring or 2 NO to turn it off The display will show FAX SIGNAL RX 4 Press the STOP key YES 5 Set the reception mode to FAX or ANS or FAX TEL ANS TEL FAX Distinctive Ring 76 ...

Page 89: ...nti Junk function will not operate for a number which has been stored as a priority or direct call number To clear a number from the Anti Junk Number List you need to know the 1 digit number which identifies it If you have forgotten this number print out the Anti Junk Number List as described in Chapter 9 1 Press the keys shown at right STORE JUNK will appear in the display 2 Press 1 to store a nu...

Page 90: ...ou want to block max of 20 digits Example 5 Press the START MEMORY key 6 Return to Step 3 to enter or clear another number or press STOP to exit Step 3 or 5 5 5 3 2 1 4 STOP START MEMORY Blocking Reception of Unwanted Faxes 78 ...

Page 91: ...Rapid Dial Keys cannot be used for polling To dial a Rapid Dial location press the SPEED DIAL key and then enter the 2 digit number corresponding to the Rapid Key 1 Dial the fax machine you want to poll using one of the following methods Pick up the handset or press the SPEAKER key and dial the full number Wait for the fax answerback tone Press the SPEED DIAL key and enter a 2 digit Speed Dial num...

Page 92: ...and activates polling Automatic reception is possible whilst your fax is on polling standby Polling security Polling Security allows you to prevent unauthorized polling of your machine When this function is turned on polling will only take place when the fax number of the polling fax machine has been entered in your machine s list of permitted fax numbers called passcode numbers The number of the ...

Page 93: ...a number or 2 to clear a number or 4 Storing Enter a 2 digit number from 01 to 10 This number identifies the fax number you will store in the next step Clearing Enter the number which identifies the fax number you want to clear and go to Step 6 Example 5 Enter the fax number max of 20 digits Example 6 Press the START MEMORY key 7 Return to Step 4 to enter or clear another number or press STOP to e...

Page 94: ...hone rates without having to be there when the operation is performed Note Only a Speed Dial number can be used to dial the receiving machine Setting a timer operation 1 Press the keys shown at right TIMER MODE will appear in the display 1 FUNCTION 2 Press to set a transmission operation SEND MODE or to set a polling operation POLLING MODE or 3 Press 1 to select SET 4 Enter the time at which you w...

Page 95: ...tion load the document in the feeder sometime before the specified time of transmission To cancel an operation If you need to cancel an operation after it has been set follow the steps below 1 Press the keys shown at right TIMER MODE will appear in the display 2 Press to cancel a transmission operation or to cancel a polling operation or 3 Press 2 to select CLEAR 4 Press the START MEMORY key and t...

Page 96: ...y Sending documents from memory With this function the original document is scanned immediately stored in memory and then transmitted once the connection to the receiving machine is made This is convenient when transmitting to places where the line is often busy as it saves you from waiting to collect the original document and frees the feeder for other operations Only one memory transmission can ...

Page 97: ...terwards the document is cleared from memory and your fax returns to standby mode If the memory becomes full If the memory becomes full while the document is being scanned MEMORY IS FULL will appear in the display Press the START MEMORY key if you want to transmit the pages which have been stored up to that point in memory The remaining pages will be ejected from the feeder After transmission the ...

Page 98: ...ed if your fax runs out of paper or the paper jams When you have received a document in memory FAX RX IN MEMORY will appear in the display alternating with OUT OF PAPER or PAPER JAMMED When you add paper or clear the paper jam the stored documents will automatically be printed out Memory 86 ...

Page 99: ...d Dial numbers to dial the numbers of the receiving machines 1 Load the document s 2 Press the START MEMORY key and then 2 3 Dial the receiving machines by using one or both of the following methods a maximum of 10 stations can be selected Enter one or more Speed Dial numbers by pressing the numeric keys Press one or more Rapid Keys START MEMORY 4 Press the START MEMORY key Set the resolution and ...

Page 100: ...on Report is automatically printed out after Broadcasting is completed Check the Note column of the report to see if any of the locations are marked Busy or have a communication error code If so send the document to those locations again START MEMORY Broadcasting 88 ...

Page 101: ...ge Only one reminder voice message fax or both can be set at one time The reminder can be set up to one year in advance Setting a reminder 1 Press the REMINDER key 2 Enter two digits for the day 01 to 31 and two digits for the month 01 to 12 1 5 0 5 REMINDER Example 15th May 3 Enter two digits for the hour 01 to 23 and two digits for the minute 00 to 59 0 9 2 5 Example 9 25 4 Press the START MEMOR...

Page 102: ...ORY REMINDER or When the selected time arrives If the reminder is for you the fax will beep repeatelly for 60 seconds when the selected time arrives and PRESS REMINDER will appear in the display Press the REMINDER key to play the voice message and or print out the fax message If the reminder is for another person your fax will call his or her number and then play the voice message and or transmit ...

Page 103: ...sent press the REMINDER key and then press 1 The set date and time will appear follwed by the telephone or fax number of the receiving party if the reminder is for another person Press the START MEMORY key to play the recorded message and or print the document Reminder Function 91 ...

Page 104: ...n the resolution used if a setting is not made with the RESOLUTION key for transmitting documents Press 1 YES to set the default resolution to FINE or 2 NO to set it to STANDARD Initial setting 2 FUNCTION STOP FUNCTION 4 Display will show FINE PRIORITY 2 1 YES NO or NUMBER OF RINGS Setting 2 NUMBER OF RINGS TO ANSWER This sets the number of rings the fax machine waits before answering an incoming ...

Page 105: ...o use a number other than 5 to begin fax reception You can enter any number from 0 to 9 Initial setting 5 FUNCTION 4 Press until display shows TEL FAX REMOTE STOP Enter a number from 0 to 9 REMOTE RECEPTION Setting 5 REMOTE RECEPTION SELECT If you don t intend to use the above TEL FAX REMOTE NUMBER you can turn detection of the number off This will ensure that the fax never mistakenly attempts to ...

Page 106: ...ansmission 4 NEVER PRINT A report will never be printed Initial setting 2 STOP FUNCTION 4 Press until display shows TRANSACTION PRINT Enter a number from 1 to 4 DIAL MODE Setting 7 DIAL MODE This sets the mode of dialling Press 1 if you are on a tone dial line or 2 if you are on a pulse dial line Initial setting 1 FUNCTION 4 Press until display shows DIAL MODE STOP 2 1 TONE PULSE or PSEUDO RING DU...

Page 107: ...th of documents received allowing you to save paper Enter a number from 1 to 3 as follows S will appear highlighted in the display while Paper Save is turned on and a document is being sent or received 1 MODE 1 Reduce only the white spaces between lines 2 MODE 2 Reduce the entire document by 50 only when standard resolution is used 3 NO No Paper Save Initial setting 3 FUNCTION 4 Press until displa...

Page 108: ...tive ring calls and ignore voice calls made to the normal telephone number Press 2 to turn the function off This setting is described in more detail in Distinctive Ring in Chapter 7 Initial setting 2 FUNCTION 4 Press until display shows DISTINCTIVE RING STOP 2 1 YES NO or FAX SIGNAL RX Setting 12 FAX SIGNAL RECEIVE Your fax will automatically begin reception if you hear a high pitched fax tone aft...

Page 109: ... a polling key Press 2 if you want to use it as a regular Rapid Key Initial setting 2 FUNCTION 4 Press until display shows POLLING STOP 2 1 YES NO or CALLER ID Setting 15 CALLER ID If you subscribe to a caller ID service and want to use the Caller ID function press 1 To turn Caller ID off press 2 Caller ID is explained in more detail in Caller ID in Chapter 7 Initial setting 2 FUNCTION 4 Display w...

Page 110: ...t out a report on transactions after they are made The lists and the report are shown below Printing a list 1 Press these keys FUNCTION 2 START MEMORY The display will show LISTING MODE 2 Press the key or the key until the desired list appears in the display or 3 Press the START key Timer list This list shows the timer operations which are currently set 98 ...

Page 111: ...red for automatic dialling Passcode List This list shows settings made for polling security your name and fax telephone number as entered in the machine and a sample of the header printed at the top of every page you transmit HEADER PRINT 9 Printing Lists Printing Reports and Lists 99 ...

Page 112: ...t status of the option settings Anti Junk Number List This list shows the numbers that are blocked by the Anti Junk function ANS Program List This list shows the settings and codes programmed for the answering machine Printing Reports and Lists 100 ...

Page 113: ...hine including the date and time of recording the length and the type ICM or memo Caller ID List This list shows information about your most recent unanswered calls maximum of 20 calls This list is only available if you are using the Caller ID function 9 Printing Lists Printing Reports and Lists 101 ...

Page 114: ...appear for example G3 PAGES Number of pages transmitted or received NOTE OK Transmission reception was normal P FAIL A power failure occurred If you have power and the problem persists try a different outlet If necessary have an electrician check your power lines JAM A problem with the paper or original document occurred Make sure the paper or document is loaded properly Make sure the operation pa...

Page 115: ...nel pull the release marked PANEL RELEASE toward you and remove the fax paper Wipe the print head with a soft cloth dampened with methyl alcohol Print head Caution Do not use benzene or thinner Avoid touching the print head with hard objects The print head may be hot if your fax machine has just received a large number of documents If this is the case allow the print head to cool prior to cleaning...

Page 116: ... soft cloth Make sure that all dirt and stains such as correcting fluid are removed as dirt and stains will cause vertical lines on transmitted images and copies Adhesive cellophane tape is useful for removal of debris from the rollers Document rollers Scanning glass The housing Wipe the external parts and surface of the machine with a dry cloth Caution Do not use benzene or thinner These solvents...

Page 117: ...ts check the following Check the connection The cord from the TEL LINE socket to the wall socket should be no longer than two meters Check with the other party to make sure their fax machine is functioning properly Have your telephone line checked for line noise Try connecting your fax to a different telephone line If the problem still occurs your fax machine may need service Call your dealer or t...

Page 118: ...ke sure that the telephone line cord is plugged into the TEL LINE socket and not the TEL SET socket If the receiving machine is in telephone mode with no attendant reception will not be possible Check the display for error messages Pick up the handset and check for a dial tone Call the receiving machine by normal telephone dialling and confirm its response Nothing is printed at the receiving end M...

Page 119: ...g machine The received document is faint Make sure that you are using the recommended fax paper See Loading the Fax Paper in Chapter 1 Ask the other party to send higher contrast documents If the contrast is still too low your fax may have a problem Make a copy to check it Received images are distorted Noise on the telephone line may cause distortion Have the other party try sending the document a...

Page 120: ...conds later Automatic document feeding does not work for transmission or copying Check the size and weight of the document see Transmittable documents in Chapter 3 Voice calls taken on an extension phone are interrupted by the fax The fax may interrupt during a voice call if the reception mode is set to ANS To prevent interruption on a tone dial extension phone press any three keys on the extensio...

Page 121: ...e line as the telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and may cause problem contact your Sharp authorised Service Centre for information 11 Trouble shooting Problems and Solutions 109 ...

Page 122: ...nsmission or reception was not successful Press STOP to clear the message and then try again If the error persists see Line Error in Problems and Solutions in this chapter NO DATA This appears if you attempt to search for an automatic dialling number when none have been stored NO STORED You have tried to dial or clear a Rapid Key or Speed Dial number that hasn t been programmed a full number hasn ...

Page 123: ...er 3 SEARCH DIAL The HOLD SEARCH key has been pressed Press or to search for an automatic dialling number or press STOP to return to the data and time display See Using the HOLD SEARCH key in Sending a Fax by Automatic Dialling in Chapter 3 TOTAL PAGE S 01 Number of pages transmitted received or copied Audible signals Continuous tone 3 seconds Indicates the end of transmission reception or copying...

Page 124: ...MORY key If it doesn t feed out remove it as follows Important Do not try to remove a document without opening the operation panel This may damage the feeder mechanism 1 Pull the release marked PANEL RELEASE toward you and open the operation panel 2 Remove the document Clearing jammed fax paper 1 Pull the release marked PANEL RELEASE toward you and open the operation panel Clearing Paper Jams 112 ...

Page 125: ...arefully follow the instructions for paper loading given in Loading the Fax Paper in Chapter 1 If the display still shows PAPER JAMMED If the display still shows PAPER JAMMED after you press the START MEMORY key in Step 2 above the cutter is still engaged in the cutting position To open the cutter turn the fax up on its rear end and insert any long rod like object with a flat or blunt end into the...

Page 126: ...1 69 Speed 59 68 Direct Call 74 Direct Keypad Dialling 60 Display 2 Display messages 110 Distinctive Ring 75 Document feeder 48 Document guides 48 Document restrictions 47 Document rollers 104 Document sizes 46 Document maximum scanning size 47 Down key 20 E Extension telephone Connecting 9 Using 66 F Fax Ability Distinctive Ring 75 Fax box function 30 Fax Duet Distinctive Ring 75 Fax paper Loadin...

Page 127: ...se 2 Paper jams clearing 112 Paper Save setting 95 Paper fax 10 Passcode List 99 Passcodes for boxes 26 27 29 40 Pauses in automatic dialling 55 60 Play Skip key 3 26 Polling 79 81 Polling key setting 97 Print head cleaning 103 Priority Call 73 Pseudo ringing duration 95 R Rapid Dial keys 4 Rapid Key Dialling 58 68 Rec Memo key 3 27 Reception mode ANS mode 19 64 FAX mode 19 64 Setting 19 TEL mode ...

Page 128: ... Start key 4 Stop key 3 T TEL reception mode 19 65 TEL LINE socket 8 TEL SET socket 9 TEL FAX reception mode 19 63 Tel Fax Remote Number 93 Telephone Number List 99 Telephone using as 68 Time Save setting 96 Time setting 17 Timer List 98 Timer operations 82 Transaction Report 102 Transaction Report Print Select 94 Transfer function 33 U Up key 20 V Volume keys 20 Index 116 ...

Page 129: ...t Remote Operation Guide 1 Call your fax from a touch tone telephone and press when the outgoing message begins 2 If you want to listen to a personal box enter its number 3 Enter your passcode or remote code 4 Press 5 After listening to your messages you can either hang up to save them or enter one of the com mands on the reverse side ...

Page 130: ...ip forward Stop Play new messages only first stop playback ERASING MESSAGES Erase single message Erase all messages RECORDING A MEMO Start End RECORDING A NEW OGM Start FAX RECEPTION MODES ANS mode FAX mode TEL mode TEL FAX mode TRANSFER FUNCTION Turn on Turn off New transfer number Record transfer OGM To quickly disconnect ...

Page 131: ...Y LTD A C N 003 039 405 1 Huntingwood Drive Huntingwood Blacktown N S W 2148 SHARP CORPORATION OF NEW ZEALAND LIMITED Cnr Mahunga Drive Hastie Ave Mangere Bridge Auckland New Zealand SHARP CORPORATION PRINTED IN THAILAND TINSE3900XHZZ ...

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