Troubleshooting
Error messages description
Error code
Solution
Code description
Abnormal
water supply
Abnormal
draining
Abnormal water
heating tube
Imbalance alarm
Abnormal
temperature
sensor
Abnormal door
lock
● Check whether the plug wire of the temperature sensor (NTC)
has the problem of poor contact.
● Contact with the after-sales service department to replace the
temperature sensor or other parts and components.
● Check whether the harness terminal is connected securely or
whether to replace the harness.
● Contact with the after-sales service department to replace the
heating tube or other parts and components.
● Check whether the drain hose is clogged.
● Clean the filter cover of drainage pump.
● Check whether the drain hose is installed correctly.
● Contact with the after-sales service department to replace the
water level sensor or other parts and components.
● Check if the door is opened and make sure the door is closed
firmly.
● If the plug wire of the door lock switch is loose with a poor
contact.
● Whether the wiring harness of the computer board falls off.
● Check whether the water tap for water supply is opened.
● Clean the filter cover of water inlet valve.
● Check the water pressure.
● Contact with the after-sales service department to replace the
computer board or other parts and components.
● The clothes have too large eccentricity or get tangled; arrange
them in order and put them in the drum.
● Add more clothes for washing.
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