E-11
2009 September 17
DK-AP7P_A6_09 EN.fm
ENGLISH
DK-AP7P
Ref
erences
Troubleshooting chart
Many potential problems can be resolved by the owner without
calling a service technician.
If something is wrong with this product, check the following
before calling your authorised SHARP dealer or service centre.
■
General
■
iPod and iPhone
■
Condensation
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation inside
the cabinet.
Condensation can cause the unit to malfunction. If this happens,
leave the power on until normal playback is possible (about 1
hour) before operating the unit.
■
If problem occurs
When this product is subjected to strong external interference
(mechanical shock, excessive static electricity, abnormal supply
voltage due to lightning, etc.) or if it is operated incorrectly, it may
malfunction.
If such a problem occurs, do the following:
1
Set the unit to the stand-by mode and turn the power on
again.
2
If the unit is not restored in the previous operation, unplug
and plug in the unit, and then turn the power on.
■
Before transporting the unit
Undock the iPod or iPhone and close the unit. The unit will
automatically enter stand-by mode.
CAUTION: Carrying the unit with iPod or iPhone docked might
damage both systems.
Symptom
Possible cause
●
When a button is pressed,
the unit does not respond.
●
Set the unit to the power
stand-by mode and then turn
it back on.
●
No sound is heard.
●
Is the volume level set to
minimum?
Symptom
Possible cause
●
No sound is produced.
No image appears on the
TV/monitor.
●
The iPod or iPhone is not
playing.
●
The iPod or iPhone is not
properly connected to the unit.
●
Is the AC/DC adaptor of the
unit plugged in?
●
The video cable is not
properly connected.
●
The TV/monitor’s input
selection is not properly set.
●
The iPod TV out feature has
been not set to output video.
●
iPod or iPhone will not
charge.
●
The iPod or iPhone is not
making full contact with the
connector.
●
The main unit is using
batteries as power supply.
●
Using iPod (3
rd
generation).
●
The iPod or iPhone is not
supported. Refer to page 8 for
compatible models.
Symptom
Possible cause
●
“This accessory is not
made to work with
iPhone” appears on
iPhone screen.
●
The iPhone battery is low.
Please charge the iPhone.
●
iPhone not properly docked.
