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Sharp AR-FX12 Facsimile Operation Manual Download Page 85

7-1

CHAPTER 7

TROUBLESHOOTING

This chapter contains information to help you make efficient use of the
fax features of the machine, including solutions to common problems.

Page

WHEN A TRANSACTION REPORT IS PRINTED.................................. 7-2
VIEWING THE COMMUNICATION ACTIVITY REPORT....................... 7-3
WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS
DISPLAYED............................................................................................ 7-3
PROBLEMS AND SOLUTIONS.............................................................. 7-4

Summary of Contents for AR-FX12

Page 1: ... thoroughly familiar with this manual to gain the maximum benefit from the product Before installing this product be sure to read the installation requirements and cautions sections of the Operation manual for general information and copier operation Be sure to keep all operation manuals handy for reference including this manual the Operation manual for general information and copier operation and...

Page 2: ...or the effective hand over of a call to another device connected to the same line The Declaration of Conformity can be viewed at the following URL address http www sharp de doc AR FX12 pdf WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures This equipment complies with the requirement...

Page 3: ...nel described in the Operation manual for facsimile When reading explanations that use an illustration of the operation panel refer to the illustration below For the names and functions of the keys see A LOOK AT THE OPERATION PANEL in the Operation manual for facsimile page 1 3 The numbers in the illustration correspond to the explanations TO USERS OF THE MX M350U MX M450U MX M350N MX M450N LOGOUT...

Page 4: ... on pages 8 3 and 8 11 are as follows 1 Press the SYSTEM SETTINGS key 2 Touch the ADMINISTRATOR SETTINGS key 3 Enter the administrator password 5 digit number with the numeric keys The factory default administrator password is indicated on page 2 of Administrator settings guide For the steps that follow see pages 8 3 and 8 11 of the Operation manual for facsimile Location in Operation manual for f...

Page 5: ...tration Settings 2 Enable Inbound Routing This enables the inbound routing settings 3 Click Submit Store sender numbers Create a list of sender fax numbers The list created here will be selected in Sender Number Address Registration when a forwarding table is stored in step 9 Up to 500 sender fax numbers can be stored 4 Click Sender Number Address Registration in Inbound Routing Settings in the me...

Page 6: ...ttings screen Sender Number Address Setting If you wish to have received faxes from all senders forwarded select Forward All Received Data If you wish to forward the faxes of specified senders select Forward Received Data from Below Sender and select the sender whose faxes you wish to forward from the addresses shown in Sender Number Address Multiple addresses can be selected using the Shift key o...

Page 7: ...ration Settings in Inbound Routing Settings in the menu frame Administrator rights are required to access the Administration Settings 15Configuring administrator settings Administration Settings Inbound Routing Enable or disable inbound routing Disable Registration of Forward Table To prohibit the storing of tables select this checkbox Disable Change Delete of Forward Table To prohibit the changin...

Page 8: ...This is called memory transmission and up to 97 maximum of 50 on the AR M355U AR M455U jobs can be stored in memory at once including the job currently being executed This is called memory transmission and up to 94 maximum of 47 on the MX M350U 450U without the document filing function jobs can be stored in memory at once including the job currently being executed 3 6 AUTOMATIC TRANSMISSION AT A S...

Page 9: ...opier operation For other functions see the following manuals as appropriate Copier function See Operation manual for general information and copier operation General and copier related key operator programs See the key operator s guide Printer function See Operation manual for printer if the printer option is installed Network scanner function See Operation manual for network scanner if the netwo...

Page 10: ...DCAST TRANSMISSION 3 2 USING BROADCAST TRANSMISSION 3 3 ERASING EDGE SHADOWS EDGE ERASE 3 4 USING EDGE ERASE 3 4 FAXING A DIVIDED ORIGINAL DUAL PAGE SCAN 3 5 AUTOMATIC TRANSMISSION AT A SPECIFIED TIME TIMER TRANSMISSION 3 6 SETTING UP A TIMER TRANSMISSION 3 6 TRANSMITTING TWO ORIGINAL PAGES AS A SINGLE PAGE 2in1 3 7 USING 2in1 3 7 FAXING THE FRONT AND BACK SIDES OF A CARD ON ONE SHEET OF PAPER CAR...

Page 11: ...NG F CODE MEMORY BOXES 6 11 PROGRAMMING AN F CODE MEMORY BOX 6 11 SETTING FOR F CODE POLLING MEMORY BOXES POLLING TIMES 6 13 SETTING FOR F CODE CONFIDENTIAL TRANSMISSION MEMORY BOXES PRINT PIN 6 14 SETTING FOR F CODE RELAY BROADCAST MEMORY BOXES RECIPIENT 6 15 EDITING AND DELETING A MEMORY BOX 6 16 PRINTING PROGRAMMED INFORMATION 6 16 CHAPTER 7 TROUBLESHOOTING WHEN A TRANSACTION REPORT IS PRINTED ...

Page 12: ...me and programming your sender s name and number Before using the fax function you must set the date and time and program your sender s name and number in the machine This procedure is explained in POINTS TO CHECK AND PROGRAM AFTER INSTALLATION on page 1 2 of this manual Lithium battery A lithium battery inside the machine keeps key operator program settings for the fax function in memory When the...

Page 13: ...y be required to take adequate measures WARNING Australian Communications Authority ACA regulations state that no unauthorised changes or modifications to this equipment are permitted Note Complies with the following standards ACA TS001 1997 AS NZS 60950 2000 AS ACIF S002 2001 NZ TELECOM and AS NZS CISPR 22 2002 These limits are designed to provide reasonable protection against interference in an ...

Page 14: ......

Page 15: ...THE OPERATION PANEL 1 3 FAX MODE CONDITION SETTINGS SCREEN 1 4 ORIGINALS 1 6 ORIGINALS THAT CAN BE FAXED 1 6 LOADING A DOCUMENT 1 7 USING THE AUTOMATIC DOCUMENT FEEDER 1 7 USING THE DOCUMENT GLASS 1 7 CHECKING THE SIZE OF A LOADED ORIGINAL 1 8 MANUALLY SETTING THE SCANNING SIZE 1 8 STORING DELETING AND USING ORIGINAL SIZES 1 9 STORING OR DELETING AN ORIGINAL SIZE 1 9 USING A STORED ORIGINAL SIZE 1...

Page 16: ...Fax own number and name set page 8 5 in the key operator programs The programmed name and number are printed at the top of each transmitted fax page The sender s number is also used as an identification number when you use the Polling function to request transmission from another fax machine See USING THE POLLING FUNCTION on page 3 14 CONNECTING AN EXTENSION PHONE You can connect a telephone to th...

Page 17: ... a mistake when entering fax numbers sub addresses passcodes and numerical settings One digit is cleared each time you press the key When an original is being scanned this key can also be used to cancel scanning CA key clear all key Use to cancel a transmission or programming operation When this key is pressed the operation is cancelled and you return to the main screen described on the following ...

Page 18: ...his key and the Speed Dial number can be used to abbreviate the transmission procedure see Speed Dialing on page 2 4 SPEAKER key page 1 12 Touch the SPEAKER key to dial and transmit a fax manually During dialing it changes into the PAUSE key and after pressing the SUB ADDRESS key it changes into the SPACE key RESEND key page 1 12 Touch this key to redial the number most recently dialed with the nu...

Page 19: ...ted by a icon The display is initially set to show 6 keys This can be changed to 8 or 12 using the key operator program See The number of direct address sender keys displayed setting on page 8 4 Display illustrations in this manual show the display set to eight keys Display switching keys When more one touch keys are stored than can be displayed in one screen touch the keys to change screens CONDI...

Page 20: ...Using the automatic document feeder A5 210 mm width x 148 mm length 8 1 2 width x 5 1 2 length A5R 148 mm width x 210 mm length 5 1 2 width x 8 1 2 length 297 mm width x 800 mm length 11 width x 31 1 2 length Long documents can be loaded Using the document glass 297 mm width x 431 8 mm length 11 width x 17 length NOTE Originals that are not a standard size A5 B5 B5R A4 A4R B4 A3 5 1 2 x8 1 2 8 1 2...

Page 21: ...eeder until it stops The stack should not be higher than the indicator line maximum 50 pages or 30 pages for 8 1 2 x14 or larger documents USING THE DOCUMENT GLASS 1 Open the document glass cover and place the document face down on the document glass Gently close the cover Regardless of the size of the original place the original in the far left corner of the document glass Align the upper left ha...

Page 22: ... a non standard size original on the document holder or on the document glass touch the SIZE INPUT tab and then enter the width X and length Y of the original with the keys X width is initially selected Enter X and then touch the Y key to enter Y A width of 64 to 432 mm 2 1 2 to 17 inch can be entered in X and a length of 64 to 297 mm 2 1 2 to 11 5 8 inch can be entered in Y If you frequently send...

Page 23: ...he X width and Y length dimensions of the original with the keys X width is initially selected Enter X and then touch the key to enter Y A width of 64 to 432 mm 2 1 2 to 17 inch can be entered in X and a length of 64 to 297 mm 2 1 2 to 11 5 8 inch can be entered in Y 7 Touch the OK key The original size entered in step 6 is stored in the key selected in step 5 To exit touch the ORIGINAL key 8 When...

Page 24: ...tic document feeder the resolution setting cannot be changed once scanning has begun When a fax is sent at ULTRA FINE SUPER FINE or FINE resolution a lower resolution will be used if the receiving machine does not have that resolution AUTO A4 ORIGINAL STANDARD RESOLUTION STANDARD FINE SUPER FINE HALF TONE ULTRA FINE DARD NE FINE HALF TONE OK FINE Standard Touch this key if your original consists o...

Page 25: ...s AUTO ORIGINAL STANDARD RESOLUTION AUTO EXPOSURE AUTO MANUAL MANUAL AUTO OK NOTES When using the document glass to scan pages an original the exposure setting can be changed each time you change pages When using the automatic document feeder the exposure setting cannot be changed once scanning has begun The default initial exposure setting can be changed in Default exposure settings page 8 5 in t...

Page 26: ...ialing The machine keeps the last fax number dialed with the numeric keys in memory You can redial the last number dialed by simply touching the RESEND key If numeric keys were pressed during a phone conversation the RESEND key may not dial the correct number If the previous transmission was a broadcast transmission in which one touch keys were used the RESEND key cannot be used On hook dialing Th...

Page 27: ... AUTO DIALING ONE TOUCH DIALING AND GROUP DIALING 2 4 SENDING A FAX BY SPEED DIALING 2 4 FAX NUMBER ENTRY WITH GLOBAL ADDRESS SEARCH 2 5 ENLARGING REDUCING THE IMAGE BEFORE TRANSMISSION 2 6 FAXING A TWO SIDED ORIGINAL 2 7 PRIORITY TRANSMISSION OF A STORED JOB 2 9 CANCELLING A FAX TRANSMISSION 2 9 CANCELLING ON HOOK DIALING 2 9 RECEIVING FAXES 2 10 RECEIVING A FAX 2 10 ...

Page 28: ...tting Refer to page 1 11 6 If desired touch the FILE key or the QUICK FILE key Can only be used on the AR M351N AR M451N or when the document filing function has been added These keys are used to store the scanned image in the machine s hard disk The stored image can be printed or transmitted again at a later time For information on this function see Document filing functions in chapter 7 of the O...

Page 29: ... in the touch panel 9 If you have another page to scan change pages and then press the START key Repeat this sequence until all pages have been scanned You can change the resolution and exposure settings as needed for each page refer to pages 1 10 and 1 11 If the START key is not pressed within approximately one minute scanning will end automatically and the transmission will be stored 10After the...

Page 30: ...n also send a fax by touching the key Speed Dial key and entering a 3 digit Speed Dial number Follow the steps below to send a fax by Speed Dialing The 3 digit Speed Dial number is automatically assigned by the machine when a one touch key or group key is stored See Speed Dial numbers on pages 6 3 and 6 6 1 Perform steps 1 through 6 of BASIC PROCEDURE FOR SENDING FAXES page 2 2 2 Touch the key Spe...

Page 31: ...ear as destination keys If matching addresses are not found a message indicating the result is displayed In this case touch the OK key and touch the SEARCH AGAIN key to return to step 4 6 Touch the desired destination key To display the remaining destinations touch the key For detailed information on the selected destination touch the DETAIL key You can also register the destination fax number to ...

Page 32: ...G THE SCANNING SIZE on page 1 8 5 Touch the key under SEND SIZE If the key under SEND SIZE is greyed out specify a standard original size in step 4 6 Touch the key of the desired enlargement or reduction size The AUTO key is no longer highlighted The MANUAL key and the selected size key are highlighted 7 Touch the OK key 8 Check the enlargement or reduction ratio and touch the OK key 9 Continue fr...

Page 33: ...heck the original size that appears in the key If the size was not detected correctly specify the correct size See MANUALLY SETTING THE SCANNING SIZE on page 1 8 4 Touch the 2 SIDED BOOKLET key or the 2 SIDED TABLET key as appropriate for the original you loaded 5 Touch the OK key You will return to the initial screen A two sided original icon appears next to the ORIGINAL key Example The icon that...

Page 34: ...stopped by pressing the JOB STATUS key and cancelling as explained on the following page This machine also supports error correction mode ECM and is set to resend any part of a fax that is distorted due to noise on the line See ECM on page 8 7 The settings can be changed in the key operator programs See Call timer at memory sending and Recall in case of communication error on page 8 8 Image rotati...

Page 35: ...ed key is highlighted 4 Touch the STOP DELETE key A message appears to confirm the cancellation Touch the YES key to delete the selected job key and cancel the transmission CANCELLING ON HOOK DIALING To cancel on hooking dialing dialing by touching the SPEAKER key and then the numeric keys when you need to redial the number or because transmission was interrupted touch the SPEAKER key once again F...

Page 36: ...ion jobs memory transmission on page 2 8 To receive faxes sufficient paper must be loaded in the paper tray Refer to pages 2 2 to 2 11 of Operation manual for general information and copier operation to load appropriate paper Incoming faxes will be automatically adjusted to the orientation of the printing paper so there is no need to load both horizontally and vertically oriented paper However if ...

Page 37: ... A TIMER TRANSMISSION 3 6 TRANSMITTING TWO ORIGINAL PAGES AS A SINGLE PAGE 2in1 3 7 USING 2in1 3 7 FAXING THE FRONT AND BACK SIDES OF A CARD ON ONE SHEET OF PAPER CARD SHOT 3 8 USING CARD SHOT 3 8 FAXING A LARGE NUMBER OF PAGES JOB BUILD MODE 3 10 OWN NUMBER SENDING 3 11 PRINTING OUT THE RESULT OF A TRANSMISSION TRANSACTION REPORT 3 12 TRANSMISSION AND RECEPTION USING THE POLLING FUNCTION 3 13 USI...

Page 38: ... of destinations it is convenient to program those destinations into a group key A group key is a one touch key in which multiple destinations are programmed The procedure for programming group keys is explained on page 6 6 When using a group key to send a fax the destinations programmed in the group key are counted as broadcasting destinations For example if five destinations are programmed in a ...

Page 39: ...on to a destination was not successful the document image can be resent without scanning the document again To call the destination and resend the image switch to the FAILED or ALL DESTINATIONS tab B FAILED tab This shows destinations to which transmission failed due to an error or other reason The name of the destination starting time and transmission status appear To call the destinations again ...

Page 40: ... the outer OK key You will return to the screen of step 1 and an edge erase icon will appear next to the EXPOSURE key To cancel the erase touch the CANCEL key 6 Send the fax as explained in BASIC PROCEDURE FOR SENDING FAXES pages 2 2 to 2 3 EDGE ERASE Erases shadows at edges that appear when faxing thick originals or books CENTRE ERASE Eliminates shadow lines produced by the bindings of bound docu...

Page 41: ...f step 1 4 Place the original on the document glass page 1 7 and perform the transmission operation If you have more originals to scan after pressing the START key and scanning the first original change originals and repeat scanning until all originals have been scanned When finished touch the READ END key that appears in the message display See step 8 of Using the document glass on page 2 3 Book ...

Page 42: ...e 4 6 F code relay request transmission page 4 8 NOTES To perform a timer transmission the document must be scanned into memory It is not possible to leave the document in the auto document feeder or on the document glass and have it scanned at the specified time of transmission To set the date and time in the machine refer to page 2 12 of Operation manual for general information and copier operat...

Page 43: ...aries depending on how the original is placed in the transmitting machine Landscape original 1st page 2nd page 3rd page 4th page 1st page 2nd page 3rd page 4th page 1st page 2nd page 3rd page 4th page 1st page 2nd page 3rd page 4th page Your machine Your machine The other machine The other machine Transmission to other machine 1st page 2nd page 1st page 2nd page 1st page 2nd page 1st page 2nd page...

Page 44: ... page 15 of key operator s guide To have the images enlarged or reduced by a suitable ratio based on the entered original size and transmission size so that the front and back sides fit into the transmission size touch the FIT TO SEND SIZE key Even if a large transmission size is selected and the original is extremely small the image will be enlarged to 400 or less To cancel the card shot function...

Page 45: ... down and close the document cover 6 Follow steps 4 through 7 of BASIC PROCEDURE FOR SENDING FAXES pages 2 2 to 2 3 7 Press the START key The front side of the card is scanned 8 Place the back side of the original face down on the document glass see step 5 9 Press the START key The back side of the card is scanned 10Touch the READ END key A beep will sound to inform you that the transmission was s...

Page 46: ...the selection touch the key once again so that it is not highlighted 3 Touch the OK key You will return to the screen of step 1 4 Place the original in the automatic document feeder See page 1 7 5 Follow steps 4 through 7 of BASIC PROCEDURE FOR SENDING FAXES See pages 2 2 to 2 3 6 Press the START key The pages are scanned When scanning is finished the READ END key appears in the touch panel 7 Plac...

Page 47: ...ram to omit the page number See Printing page number at receiver on page 8 7 Position of sender s information The key operator program can be used to select whether the sender s information is added outside the original data or inside the data See Date own number print position setting on page 8 8 The initial factory setting is outside the data OCT 10 2003 FRI 03 00 PM SHARP PLANNING DIV FAX No 06...

Page 48: ... regardless of whether the transmission succeeds or fails touch the ALWAYS PRINT key If you want the report to print only if the transmission is not successful touch the PRINT AT ERROR key If Transaction report print select setting page 8 6 in the key operator programs is set to print a report and you do not want to print a report touch the DO NOT PRINT key About the PRINT ORIGINAL IMAGE checkbox ...

Page 49: ... another specified time refer to 3 6 page Serial Polling Group keys and the broadcast transmission function page 3 2 can be used to successively poll multiple fax machines in a single operation Up to 500 maximum of 300 on the AR M351U AR M451U when a hard disk is not installed machines can be polled In this case the sequence of operations in the above diagram is successively repeated for each send...

Page 50: ...n the following operation is performed Manual polling is begun on the signal of the other party 1 Touch the SPEAKER key in fax mode and dial the number of the other machine A one touch key or the RESEND key can also be used 2 Touch the SPECIAL MODES key and then touch the key If the address book screen appears touch the CONDITION SETTINGS key to display the condition settings screen page 1 5 3 Whe...

Page 51: ...nd then touch the DATA STORE key To cancel the operation touch the CA key 5 Touch the PUBLIC BOX key This specifies that the document will be scanned into the Public Box 6 Setting the number of times that a document in the public box can be polled If you want the document to be cleared after polling takes place once touch the ONCE key If you want to allow polling an unlimited number of times touch...

Page 52: ...All data in the Public Box is deleted and you return to the screen of step 2 If you touch the NO key you will return to the screen of step 2 without deleting the data Restricting polling access polling security If you wish to prevent unauthorised fax machines from polling your machine turn on the polling security function When this function is turned on polling permission will only be granted if t...

Page 53: ...lace the document on the document glass 2 Touch the SPECIAL MODES key and then the PROGRAM key If the address book screen appears touch the CONDITION SETTINGS key to display the condition settings screen page 1 5 3 Touch the program key you wish to execute Make sure the key is highlighted and then touch the OK key The program key you touched is selected and you return to the screen of step 2 The P...

Page 54: ...ine automatically dials the transfer destination programmed with the key operator program and begins transfer If you do not wish to transfer the data touch the NO key Printing not possible because of paper or toner problem Transfer instruction using custom settings Printing Fax transmission to your machine Automatic dialing and transmission to programmed transfer destination Your machine Other mac...

Page 55: ...same way as for the PCL5e or PCL6 printer driver Using the PC FAX function To fax a document using the PC FAX function select the PC FAX driver as the printer driver on your computer and print the document Fax data will be created and the fax will be transmitted For more information see the Help file for the PC FAX driver This feature can only be used when the printer function is a standard featur...

Page 56: ......

Page 57: ...terest to you Page TRANSMISSION BETWEEN MACHINES SUPPORTING F CODES 4 2 MEMORY BOXES AND SUB ADDRESSES PASSCODES REQUIRED FOR F CODE TRANSMISSION 4 2 ENTERING DIALING A FAX NUMBER WITH A SUB ADDRESS AND PASSCODE 4 3 CREATING A MEMORY BOX FOR F CODE TRANSMISSION 4 3 F CODE POLLING MEMORY 4 4 USING F CODE POLLING MEMORY 4 4 PROCEDURE FOR F CODE POLLING 4 5 F CODE CONFIDENTIAL TRANSMISSION 4 6 F CODE...

Page 58: ...asscode can also be programmed to control access to the box The Public Box is used for normal serial polling See USING POLLING MEMORY on page 3 15 When communication occurs involving a memory box the communication will only take place if the sub address and passcode that the other machine sends match the sub address and passcode programmed in your machine for that box Therefore to allow communicat...

Page 59: ...of the other machine s memory box max 20 digits If a passcode has not been established for the other box this step is not necessary CREATING A MEMORY BOX FOR F CODE TRANSMISSION Operations that use F Code memory boxes include F Code polling memory following page F Code confidential transmission page 4 6 and F Code relay broadcast transmission page 4 8 To perform these operations a memory box for e...

Page 60: ...ument into memory Public Box for polling memory on page 3 15 touch the key of the memory box that you wish to use If document data has already been stored in that box a new document data will be added on to the existing data If you no longer need the existing data delete it as explained in Checking and clearing document data in a memory box on the following page When you touch the memory box into ...

Page 61: ... and then touch the OK key The POLLING key is highlighted and the polling icon appears To cancel polling touch the POLLING key once again to cancel the selection You will return to the initial screen 3 Enter the fax number sub address and passcode of the other fax machine To use a one touch key touch the ADDRESS BOOK key to display the address book Refer to steps 2 through 5 on page 4 3 for the pr...

Page 62: ...G A FAX NUMBER WITH A SUB ADDRESS AND PASSCODE on page 4 3 F code confidential reception is performed in the same way as normal reception see chapter 2 however you must inform the other party of the sub address SUB and passcode SID of your confidential memory box If a passcode is not programmed in the confidential memory box only inform the other party of the sub address SUB NOTES This machine doe...

Page 63: ...message PRESS START TO PRINT DATA appears If the passcode is not correct the message PIN IS NOT VERIFIED appears and you return to the entry screen To return to the screen of step 3 touch the CANCEL key 5 Press the START key Printing begins If another print job is already is progress the confidential data is printed after that job is completed NOTES You can have a transaction report printed each t...

Page 64: ...e overall phone charges will be lower than if the Seattle office uses the normal broadcast transmission function page 3 2 This function can also be combined with a timer setting page 3 6 to take advantage of off peak rates allowing a further reduction in phone charges Transmission by the relay machine is called F code relay broadcast transmission and transmission from the relay request machine to ...

Page 65: ...is automatically cleared after transmission to all end receiving machines is completed USING THE F CODE RELAY REQUEST FUNCTION your machine requests a relay broadcast Ask the operator of the other F Code machine the relay machine to create an F Code relay broadcast memory box that contains the end receiving machines to which you wish to send a fax and ask for the sub address SUB and passcode SID o...

Page 66: ......

Page 67: ...unctions that widen the scope of use of the fax machine Please read those sections that are of interest to you Page USING AN EXTENSION PHONE 5 2 USING AN EXTENSION PHONE TO RECEIVE A FAX 5 2 RECEIVING A FAX AFTER TALKING MANUAL RECEPTION 5 3 SENDING A FAX AFTER TALKING MANUAL TRANSMISSION 5 4 ...

Page 68: ...DATA RECEIVE FORWARD key 2 Touch the RECEIVE MODE key 3 Touch the MANUAL RECEPTION key The MANUAL RECEPTION key is highlighted 4 Touch the OK key The reception mode is set to MANUAL RECEPTION You will return to the screen of step 2 Touch the OK key in the screen of step 2 and then touch the EXIT key in the CUSTOM SETTINGS screen to return to the main screen NOTE If you connect a combination teleph...

Page 69: ...all is made by the other party 1 If you are on a pulse dial line set your phone to issue tone signals Refer to your phone s manual to set the phone to issue tone signals If your phone is already set to issue tone signals proceed to the next step 2 Press the key on the extension phone s keypad and then press the key twice Fax reception is activated 3 Replace the extension phone FAX SPEAKER MODE SWI...

Page 70: ...s needed MANUALLY SETTING THE SCANNING SIZE see page 1 8 SELECTING THE RESOLUTION see page 1 10 SELECTING THE EXPOSURE see page 1 11 4 Lift the extension phone 5 Dial the number of the other party or touch a one touch key If the address book screen appears touch the CONDITION SETTINGS key to display the condition settings screen see page 1 4 You cannot use a group key or a one touch key that inclu...

Page 71: ...ONE TOUCH KEYS 6 5 STORING A GROUP KEY 6 6 EDITING AND DELETING GROUP KEYS 6 7 STORING A PROGRAM 6 8 EDITING AND DELETING PROGRAMS 6 8 STORING A GROUP INDEX 6 10 PROGRAMMING EDITING AND DELETING F CODE MEMORY BOXES 6 11 PROGRAMMING AN F CODE MEMORY BOX 6 11 SETTING FOR F CODE POLLING MEMORY BOXES POLLING TIMES 6 13 SETTING FOR F CODE CONFIDENTIAL TRANSMISSION MEMORY BOXES PRINT PIN 6 14 SETTING FO...

Page 72: ...al key or program To store edit or delete an auto dial key one touch key or group key or program first follow steps 1 through 4 below In the screen of step 4 touch the appropriate key for storing editing or deleting 1 Press the CUSTOM SETTINGS key 2 Touch the ADDRESS CONTROL key 3 Touch the DIRECT ADDRESS PROGRAM key The direct address program menu appears 4 Touch the desired key and perform the p...

Page 73: ... Touch an index key Select one of the upper row of keys USER 1 through USER 6 to determine the location of the one touch key when the GROUP index is displayed instead of the ABC index refer to page 1 5 The lower keys are for selecting whether to include the one touch key in the FREQUENT USE index It is convenient to include frequently dialed destinations in the FREQUENT USE index 8 Touch the OK ke...

Page 74: ...y If you do not wish to change the settings this step is not necessary After touching the MODE key you can change either of the two settings When finished touch the OK key Transmission speed Speed selections are 33 6 kbps 14 4 kbps 9 6 kbps and 4 8 kbps The higher the number the faster the transmission speed International correspondence mode Selections are NONE MODE 1 MODE 2 and MODE 3 16When you ...

Page 75: ...2 5 and 6 AMEND DELETE DIRECT ADDRESS AMEND DELETE SELECT ADDRESS TO AMEND DELETE EXIT 1 2 SHARP CORPORATION FREQUENT USE ABCD EFGHI JKLMN OPQRST UVWXYZ ABC GROUP CORPO TPS SHARP GROUP D E F G H PROGRAM DIRECT ADDRESS AMEND DELETE No 048 NAME SHARP CORPORATION S INITIAL DELETE EXIT INDEX USER 3 FAX No 0666211221 3456 1 2 INTERNET FAX FAX E MAIL NEXT EXIT 1 2 FAX DELETE EXIT 1 2 FAX DELETE THE ADDR...

Page 76: ...ORING ONE TOUCH DIAL KEYS on pages 6 3 to 6 4 and then touch the OK key twice to return to the screen of step 3 To check the destinations that you have stored in the group touch the ADDRESS REVIEW key A list of the destinations appears To delete a destination touch the key of the destination and then touch the YES key in the message that appears 4 Touch the OK key in the screen of step 3 You will ...

Page 77: ...eting a group key 5 Touch the DELETE key in the screen of step 3 6 Touch the YES key If you wish to delete another group key repeat steps 2 5 and 6 AMEND DELETE DIRECT ADDRESS AMEND DELETE SELECT ADDRESS TO AMEND DELETE EXIT 1 2 SHARP CORPORATION FREQUENT USE ABCD EFGHI JKLMN OPQRST UVWXYZ ABC GROUP CORPO TPS SHARP GROUP D E F G H PROGRAM DIRECT ADDRESS AMEND DELETE GROUP NAME SHARP GROUP DELETE E...

Page 78: ...2 Touching the NEXT key returns you to the screen of step 1 EDITING AND DELETING PROGRAMS To edit or delete a previously stored program follow steps 1 to 3 on page 6 2 touch the AMEND DELETE key in the screen of step 4 and then follow these steps 1 Touch the PROGRAM key 2 Touch the program you wish to edit or delete When you touch the program name the edit delete screen for the selected program ap...

Page 79: ... ADDRESS CONTROL key refer to steps 1 and 2 on page 6 2 2 Touch the CUSTOM INDEX key 3 Touch an index key USER 1 to USER 6 You can enter a name for the selected index When touched the letter entry screen appears 4 Enter a maximum of 6 characters for the index name Use the key to clear the displayed name and then enter the desired name For information on entering characters see chapter 7 of the Ope...

Page 80: ...en appears 6 Use the numeric keys 0 through 9 to enter a sub address max 20 digits The characters and cannot be used in a sub address If you enter an incorrect digit press the C key and re enter the correct digit If you do not wish to enter a passcode proceed to step 9 7 To set a passcode touch the PASS CODE key A slash appears after the sub address If you enter an incorrect digit press the C key ...

Page 81: ... unlimited number of transmissions when polled The initial setting is ONCE Change the setting as needed 1 Touch the POLLING MEMORY key in step 3 of PROGRAMMING AN F CODE MEMORY BOX on the previous page and store a box name sub address and passcode 2 Touch the POLLING TIMES key 3 Touch the key for the desired polling times If you do not wish to erase the document after polling takes place touch the...

Page 82: ... the first digit To cancel entry of the print PIN touch the CANCEL key You will return to the screen of step 2 without programming a print PIN 4 Touch the OK key You will return to screen of step 2 and the entered print PIN will appear 5 To exit touch the EXIT key To program another memory box touch the NEXT key Touching the EXIT key returns you to the screen of step 3 on page 6 10 Touching the NE...

Page 83: ...ECT ENTRY key and then the FAX key and enter the fax number Enter the fax number and then a sub address and transmission settings if desired as explained in steps 10 to 13 and 15 of STORING ONE TOUCH DIAL KEYS on pages 6 3 to 6 4 and then touch the OK key twice to return to the screen of step 3 4 To check the destinations that have been selected as end receiving machines touch the ADDRESS REVIEW k...

Page 84: ...o edit or delete a confidential memory box A memory box cannot be edited or cleared while it is being used for transmission PRINTING PROGRAMMED INFORMATION You can print out lists of the One touch keys Group keys Programs Memory boxes that have been stored in the machine 1 Press the CUSTOM SETTINGS key 2 Touch the LIST PRINT key 3 Touch the SENDING ADDRESS LIST key 4 Touch the key of the list you ...

Page 85: ...ou make efficient use of the fax features of the machine including solutions to common problems Page WHEN A TRANSACTION REPORT IS PRINTED 7 2 VIEWING THE COMMUNICATION ACTIVITY REPORT 7 3 WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS DISPLAYED 7 3 PROBLEMS AND SOLUTIONS 7 4 ...

Page 86: ...RROR Manual transmission was not successful because a jam occurred PASS NG The connection was broken because the polling passcode was not correct NO RX POLL The machine that was polled does not have a polling function RX POLL FAIL The other machine refused the polling operation or your machine broke the connection when polled because no data was in memory NO F CODE POLL The other machine refused a...

Page 87: ...information and copier operation page 2 2 The machine is out of toner and the received document cannot be printed Replace the toner cartridge Operation manual for general information and copier operation page 2 15 An original misfeed occurred in the automatic document feeder during scanning Reload the indicated original USING THE AUTOMATIC DOCUMENT FEEDER page 1 7 The memory became full while the ...

Page 88: ...hine _ Does the receiving machine support G3 transmission Are the sub address and passcode correct Is the receiving machine ready to receive Was the original size detected correctly Check the transmittable sizes CHECKING THE SIZE OF A LOADED ORIGINAL page 1 8 The transmitted image prints out blank at the receiving side Was the original placed so that the correct side is scanned Make sure the origi...

Page 89: ...ginal faint Ask the other party to re send the document using a suitable exposure setting _ The received image is distorted Were line conditions poor due to thunder or another reason Ask the other party to send the document again _ White or black lines appear in the transmitted image Is the document glass dirty Clean the document glass Operation manual for general information and copier operation ...

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Page 91: ... that are used by the administrator of the machine to customize certain functions and settings Page KEY OPERATOR PROGRAMS 8 2 KEY OPERATOR PROGRAM LIST 8 2 USING THE KEY OPERATOR PROGRAMS 8 3 KEY OPERATOR PROGRAMS 8 4 OPERATION SETTINGS 8 4 FAX SETTINGS 8 5 PRINTING OUT SETTINGS 8 11 ...

Page 92: ... 5 Pause time setting 8 6 Speaker volume settings 8 6 Original print on transaction report 8 6 Remote reception number setting only when extension phone is connected 8 6 Transaction report print select setting 8 6 Activity report print select setting 8 6 ECM This setting is only effective if the other machine is a G3 machine that supports ECM 8 7 Distinctive ring detection 8 7 Disable of fax numbe...

Page 93: ...ck mark boxes are touch keys that show the status of selections A box with a check mark means the function is on enabled and an unchecked box means the function is off disabled The on off status changes each time the box is touched C If the settings continue on the following screen s touch the and keys to move back and forth through the screens To return to the category selection screen touch the ...

Page 94: ... ADDRESS key must be pressed before entering the next destination when performing a broadcast transmission page 3 2 Normally the machine is set so that touching the NEXT ADDRESS key can be omitted except when the numeric keys are used to enter one full fax number after another full fax number Example Normal setting factory setting If the box is checked it will no longer be possible to omit the NEX...

Page 95: ...x number direct entry Fax own number and name set Use this setting to enter the fax number of the machine and the name of the user The entered name and number are printed at the top of each fax page you send The number is also used as a passcode when performing polling reception see USING THE POLLING FUNCTION on page 3 14 1 Touch the NAME key and enter the name The name entry screen appears Up to ...

Page 96: ...ngs Select the print conditions for receptions and confidential receptions The normal settings are indicated by shading above Activity report print select setting This program is used to have the activity report stored in the machine s memory printed out at regular intervals You can choose to have the report automatically printed each time the number of stored transactions exceeds 99 or have the r...

Page 97: ...f relay destinations in a relay broadcast memory box Fax send settings The fax transmission settings allow you to adjust certain parameters for sending faxes to better suit your needs The fax send settings are as follows Auto reduction sending setting Rotation sending setting Printing page number at receiver Call timer at memory sending Date own number print position setting Quick on line sending ...

Page 98: ... transmission See Storing transmission jobs memory transmission on page 2 8 Recall in case of line busy This program is used to set the number of recall attempts and the interval between recall attempts when a transmission is not successful due to the line being busy or other reason Normally the machine is set to make 2 recall attempts at intervals of 3 minutes The number of recall attempts and th...

Page 99: ...he three conditions below AUTO SIZE SELECT is normally selected PRINT ACTUAL SIZE CUT OFF DISABLED The received fax image is printed at its actual size without dividing it onto multiple sheets of paper If the same size of paper or larger paper is not loaded the fax will be received in memory and will not be printed until a suitable size of paper is loaded PRINT ACTUAL SIZE CUT OFF ENABLED Each rec...

Page 100: ...polling security on page 3 16 this setting is used to select whether any machine will be allowed to poll your machine or only machines that have been programmed in your machine Polling security setting is normally turned on a checkmark appears in the box To allow any machine to poll your machine touch the box to remove the checkmark Passcode number setting When the polling security setting is turn...

Page 101: ...AMS key 3 Use the numeric keys to enter the five digit key operator code number For the factory default setting for the key operator code number see page 2 of the key operator s guide 4 Touch the LIST PRINT key 5 Touch the KEY OPERATOR PROGRAMS LIST key 6 Touch the IMAGE SEND key KEY OPERATOR PROGRAMS LIST PROCESSING PRINT DATA appears in the message screen and printing begins To cancel printing t...

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Page 103: ...9 1 CHAPTER 9 APPENDIX This chapter contains reference information regarding the fax features of the machine Page SPECIFICATIONS 9 2 INDEX 9 3 ...

Page 104: ...7 7 lines mm Fine Fine Halftone 8 x 15 4 lines mm Super Fine Super Fine Halftone 16 x 15 4 lines mm Ultra Fine Ultra Fine Halftone Printing method Electrophotographic system laser Transmission speed 33 6 kbps 2 4 kbps Automatic fallback Transmission time 1 2 seconds Super G3 mode 33 6 kbps JBIG 6 seconds G3 ECM mode 14 4 kbps MMR Paper sizes A3 B4 A4 B5 A5 11 x17 to 5 1 2 x8 1 2 Effective print wi...

Page 105: ... detection 8 7 Document glass 1 7 Dual page scan 3 5 Duplex reception setting 8 9 E ECM 8 7 Edge erase 3 4 Editing and deleting F code memory box 6 13 Group index 6 9 Group keys 6 7 One touch keys 6 5 Original size 1 9 Programs 6 8 Enlargement reduction transmission 2 6 Explanation of key operator programs 8 4 F Fax default settings 8 5 Fax mode 1 4 2 2 Fax output tray setting 8 9 Fax own number a...

Page 106: ...One touch dial key 6 3 to 6 4 Original sizes 1 9 Program 6 8 Programming frequently used operations 3 17 Public box 3 15 to 3 16 4 2 Q Quick file 1 4 2 2 Quick on line 2 8 Quick on line sending 8 8 R Read end 2 3 Recall in case of communication error 8 8 Recall in case of line busy 8 8 Receiving party is busy 2 8 Reception Automatic reception 2 10 Manual reception 5 2 5 3 Remote reception 5 3 Reci...

Page 107: ...4 Speed dialing 1 12 2 4 Storing transmission jobs 2 8 Sub address 1 5 Sub address 4 2 to 4 3 T The number of direct address sender keys displayed setting 8 4 The number of file name subject keys displayed setting 8 4 Timer transmission 3 6 Touch panel 1 3 Transaction report 7 2 Transaction report print select setting 8 6 Transmission error 2 8 TYPE NOTE column 7 2 U Using an extension phone 5 2 V...

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Page 109: ...SHARP ELECTRONICS Europe GmbH Sonninstraße 3 D 20097 Hamburg ...

Page 110: ...PRINTED IN FRANCE TINSE2787GHZ2 AR FX12 MX M350U MX M450U MX M350N MX M450N ...

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