Warranty & After-Sales Service
Warranty
After-Sales Service
Warranty
Handset purchase includes warranty.
Check shop name and purchase date.
Read warranty and keep in a safe place.
Warranty period is given in warranty.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user or third party resulting from
lost opportunities to make a call, etc. due to breakage, malfunction, or trouble of
product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due to malfunction or repairs. It is
recommended that you keep a copy of Address Book contacts and other important
information. SoftBank Corp. is not responsible for loss/change of data (contacts,
images, sound, etc.) or settings due to malfunction, repairs, change of model, or any
other handling.
Disassembly/Modification
Disassembly/modification of handset is prohibited under the Radio Law. Note that
handset cannot be accepted for repairs if modified.
Adhering stickers, etc. on Display or Keys or adhering decorations with glue, etc. may
be deemed to be modifications, and prevent acceptance of handset for repairs.
After-Sales Service
To request repairs, contact
Customer Service
or a nearby SoftBank Shop. Have details of
symptoms ready.
During the warranty period, repairs are made under the terms and conditions of the warranty.
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