196
Warranty & After-Sales Service
Warranty
・Handset warranty is for 1 year from date of purchase.
・Repair may be made free of charge under the terms of free
repair. See SoftBank Website for terms of free repair.
https://cdn.softbank.jp/mobile/set/common/pdf/legal/
spguide/common/warranty.pdf
(Japanese)
・Warranty covers handset. Cables and complimentary sample
accessories are not covered by warranty.
Cautions
Damages
SoftBank Corp. is not responsible for any damages for user
or third party resulting from lost opportunities to make a
call, etc. due to breakage or trouble of product.
Malfunction/Repairs
Information/settings on handset may be lost/changed due
to malfunction or repairs. It is recommended that you
keep a separate copy of contacts and other important
information. SoftBank Corp. is not responsible for loss/
change of data (contacts, images, sound, etc.) or settings
due to damage or repairs.
Disassembly/Modification
Disassembly/modification of handset is prohibited under
the Radio Law. Note that handset cannot be accepted for
repairs if modified.
After-Sales Service
To request repairs, contact
or a nearby
SoftBank Shop. Have details of symptoms ready.
・During the warranty period, repairs are made under the
terms of free repair.
・After the warranty period, if handset can be repaired,
repairs will be made at cost.
Repair parts (for maintaining product performance) are
stocked for approximately 4 years after end of production.
However, repair may not be possible even at cost within this
period due to stock conditions.
Further inquiries
For more information on after-sales service, contact a
nearby SoftBank Shop or
Specifications
Some information may differ due to specification changes.
Handset
Handset specifications are as follows.
・Times in the table vary with location, status, settings, etc.
・LCD display employs precision technology; however, some
pixels may remain on/off.
Item
Description
Dimensions (W
x H x D)
Approx. 71 mm x 148 mm x 8.9 mm
(without protruding parts)
Weight
Approx. 178 g
Maximum
Output
0.2W (4G)
0.2W (4G LTE)
0.2W (5G (n77))
Internal
Battery
Capacity
4,570 mAh
Continuous
Talk Time
1
4G LTE:Approx. 2,810 minutes
5G:Approx. 2,810 minutes
Continuous
Standby Time
2
4G:Approx. 880 hours
4G LTE:Approx. 880 hours
5G:Approx. 880 hours
Charging
Time
3
AC Adaptor (USB Type-C™ quick charge AC
Adaptor for USB PD [ZSDBAS] (SB-AC20-
TCPD): Approx. 150 minutes
1 Average measured with handset fully charged, in strong
signal conditions at rest.
2 Average measured with handset fully charged, without
calls or operations, in strong signal conditions at rest, and
with data communication and Urgent News disabled. May
vary with battery strength, ambient temperature, settings,
etc.
3 Measured when charging with handset powered off.
Quick Switch Adapter
Item
Description
Length
Approx. 32 mm
Weight
Approx. 4.6 g
Summary of Contents for AQUOS sense5G
Page 1: ...AQUOS sense5G User Guide ...
Page 2: ......
Page 6: ...4 ...
Page 36: ...34 ...
Page 73: ...Messaging Using メッセージ Message 72 Using Gmail 72 ...
Page 78: ...76 ...
Page 79: ...Internet Using the Internet Chrome 78 ...
Page 84: ...82 ...
Page 85: ...Camera Capturing Photos Videos 84 ...
Page 91: ...Music Images Listening to Music YT Music 90 Viewing Managing Photos Videos Photos 92 ...
Page 108: ...106 ...
Page 109: ...Managing Data File Storage 108 Backup Restore 108 Importing Data from Other Mobiles 109 ...
Page 115: ...Wi Fi Bluetooth Connecting by Wi Fi 114 Using Bluetooth Function 120 Using Tethering 125 ...
Page 128: ...126 ...
Page 182: ...180 ...
Page 183: ...Global Services Global Roaming 182 Calling from Outside Japan 183 ...
Page 187: ...185 Global Services AQUOS sense5G Handset dials number Call begins when other party answers ...
Page 188: ...186 ...
Page 196: ...194 ...
Page 222: ...220 ...
Page 225: ......