Troubleshooting
Problem
Possible Solution
No power
Check if you pressed (POWER) on the remote control unit.
Is the AC cord disconnected?
Has the power been turned on?
Unit cannot
be operated.
External influences such as lightning, static electricity, may
cause improper operation. In this case, operate the unit after
first turning off the power of the TV or unplugging the AC cord
and replugging it in after 1 or 2 minutes.
Remote
control unit
does not
operate.
Is the equipment to be operated by the remote control unit set
correctly?
Are batteries inserted with polarity (+, -) aligned?
Are batteries worn out? (Replace with new batteries.)
Are you using it under strong or fluorescent lighting?
Is a fluorescent light illuminated near the remote control
sensor?
Picture is
cut off/with
sidebar
screen.
Are screen mode adjustments such as picture size made
correctly?
Strange
colour, light
colour, or
colour
misalignment
Adjust the picture tone.
Is the room too bright? The picture may look dark in a room
that is too bright.
Power is
suddenly
turned off.
Is the sleep timer set?
Check the power control settings.
The unit's internal temperature has increased. Remove any
objects blocking vent or clean.
Problem
Possible Solution
No picture
Is connection to other components correct?
If the PC image is not displayed, check the following:
- When connecting a laptop PC to the TV, check that display
output mode of the PC is set to external monitor.
- Check the resolution setting on the PC. Is a non-compatible
signal being input?
Picture
quality of HD
programmes
is poor.
To enjoy HD images from external equipment, you are
required to set up HDMI connection or component
connection.
If the programme content is not of HD quality, HD images
cannot be displayed. Check that the program you are viewing
provides HD images.
The HD cable/satellite set-top box may need to be
configured to output HD images via cable/satellite.
The cable/satellite broadcast may not support a signal
resolution of 1080p.
The TV
sometimes
makes a
cracking
sound.
This is not a malfunction. This happens when the cabinet
slightly expands and contracts according to change in
temperature. This does not affect the TV's performance.
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