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WARNING:
Do not store the scooter with a discharged battery, as this may completely discharge and damage the
battery. The battery should be kept at least 70% charged and recharged regularly.
TROUBLESHOOTING
If any problems occur, do not attempt to repair the scooter yourself, contact an authorized service
center or your dealer. This table is for informational purposes only and may not always specify the
exact fault or problem.
Problem
—
Cause
Solution
Battery gauge
doesn’t register
anything when,
scooter is ON
a) Loose connection
near the power switch or
battery pack.
b) Battery is completely
discharged.
c) Check the connections.
Reconnecting any that'
are loose.
d) Charge the battery.
Battery gauge
register nut
scooter still does
not work
a)
Motor wire is loose
or disconnected.
b)
Throttle is defective.
c)
Control is defective
d)
Send to service to
repair the wiring.
e)
Replace throttle.
f)
Replace controller.
Noise coming
from motor
Magnets in motor have
come loose.
Send to after service to
replace a new motor.
Scooter does not
stop when
throttle returns to
original position
Controller or throttle is
defective
Replace controller or
throttle. Customer service
can assist in diagnosis.
i
Scooter is
loosing speed
g)
Battery is low.
h)
defective battery.
i)
defective throttle.
a)
Charge battery.
b)
Replace battery.
c)
Replace throttle.
Distance per
charge is
reduced
a)
Tire pressure is low.
b)
Battery is not fully
charge.
c)
Battery is damage.
d)
Headwind, slopes,
overloading, etc.
a)
Fill tires with
sufficient pressure.
b)
Charge battery for 6-
8 hours.
c)
Replace battery.
d)
Reduce these
factors.
Battery could be
charge
a)
Loose wiring near
the charging socket.
b)
Loose wiring and
battery pack.
c)
defective charger.
a)
Check the wiring,
tight connection.
b)
Send to a qualified
service technician.
s) Replace charge.