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D
MAINTAINING YOUR VACUUM
NOTE:
Not all accessories come with all units. Please see the Quick Start Guide for your unit's configuration.
To order additional accessories, visit
Sharkclean.co.uk
.
STANDARD ACCESSORIES
ADDITIONAL ACCESSORIES
A
Battery
B
Crevice Tool
C
Multi Surface Tool
D
Motorised Pet Tool
(included with some models)
E
Second Battery
(included with some models)
A
B
C
E
WARNING: To reduce the risk of shock and unintended operation, turn off
power and remove the battery before servicing.
Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is
solid yellow.
(Refer to Checking for Blockages section for more information.)
•
Dust cup may be full; empty dust cup.
•
Check floor nozzle for blockages; clear blockages if required.
•
Remove any string, carpet fibres, or hair that may be wrapped around the brushroll.
•
Check connection between hand vacuum and wand for blockages; clear blockages if required.
•
Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the
filters before reinstalling them.
Vacuum lifts area rugs.
•
Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with delicately
sewn edges.
•
Turn off the unit to disengage from the carpet, then restart.
My vacuum’s brushroll doesn’t spin..
•
Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the handheld vacuum is tilted back far enough for the brushroll to engage while in use.
Vacuum turns off on its own.
There are several possible reasons for the vacuum turning off on its own, including blockages, battery
issues, and overheating. If vacuum turns off on its own, perform the following steps:
1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,
make sure vacuum power is off before plugging in the charger.
2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section).
3. Check wand, accessories, and inlet openings and remove any blockages.
4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature.
5. Press the On/Off switch to restart the vacuum.
Battery Indicator Lights on hand vacuum are flashing.
Fig. B
Fig. C
Fig. D
Fig. E
Fig. A
Fig. G
NOTE:
If vacuum still does not operate properly, contact Customer Service at
0800 862 0453 or Sharkclean.co.uk.
• Bottom LED is solid yellow (Fig. A): Nozzle clog.
(See the Maintaining Your Vacuum section.)
• Top LED is flashing (Fig. B): Battery needs to
be charged.
Contact Customer Service at 0800 862 0453 or
Sharkclean.co.uk if you experience any of the
indications listed below:
• Top two LEDs are flashing (Fig. C): Overcurrent
or short.
• Top and bottom LEDs are flashing (Fig. D): Motor
is overheating.
• Middle LED is flashing (Fig. E): Overspeed.
• Bottom LED is flashing (Fig. F): Communication.
• Bottom LED blinking yellow (Fig. G): There may
be an electrical problem with the nozzle.
Fig. F
