22
NZ 0 8 0 0 112 6 60
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AUS 1800 099 385
TROUBLESHOOTING
GUIDE
Vacuum is not picking up debris� No suction or light suction�
(Refer to Maintenance section for more information�)
•
Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters
before re-inserting in the vacuum.
•
Dust cup may be full; empty dust cup.
•
Check hose, hose connections, nozzle, and accessories for blockages; clear blockages if required.
•
Remove any string, carpet fibers, or hair that may be wrapped around the brushroll.
Vacuum lifts area rugs�
•
Turn off unit to disengage the brushroll. Slide the Power/Surface Selector to the Hard Floor
setting to clean with the brushroll off.
•
Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
•
To minimize suction, refer to Suction Control section for more information.
Brushroll does not spin�
•
If Brushroll Indicator Light on the floor nozzle turns red, the brushroll has stopped spinning.
Immediately turn off and unplug vacuum and remove blockage before reconnecting and
turning vacuum back on.
•
With the power on, recline the handle, which will automatically turn on the brushroll.
Brushroll Garage will not close�
•
Make sure the brushroll was reinserted correctly with the word “PULL” on the endcap facing up.
Vacuum turns off on its own or Brushroll Indicator Light flashes red�
•
This vacuum is equipped with a motor-protective thermostat. If your vacuum overheats, the
thermostat will automatically turn the suction motor off. Perform the following steps to restart
the thermostat:
1. Turn vacuum off and unplug it.
2. Empty dust cup and clean filters (see Maintenance section).
3. Check for blockages in hose, accessories, and inlet openings.
4. Allow unit to cool for a minimum of 45 minutes.
5. Plug in vacuum and turn it on.
6. Restart the unit in either the Hard Floor or Carpet setting.
Note: If vacuum still does not start, contact Customer Service at AUS 1800 099 385
NZ 0800 112 660
WARNING: To reduce the risk of shock and unintended operation, turn
power off and unplug unit before servicing�
Two (2) YEAR LIMITED
REPLACEMENT WARRANTY
If your product becomes defective due to faulty material or workmanship within a period of 2 years from the
date of purchase, we warrant to do the following:
• For New Zealand Consumers: We will replace the product with a new product, free of charge, or repair the
product at our cost, at our discretion.
• For Australian Consumers: Our goods come with guarantees that cannot be excluded under the Australian
Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if
the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Your warranty is subject to the following conditions:
• DO NOT operate the appliance with a damaged plug or cord, or if the unit has been dropped, damaged or
dropped in water. To avoid the risk of electric shock, do not disassemble or attempt to repair the appliance
on your own. If the supply cord is damaged, it must be replaced by a qualified electrician in order to avoid
a hazard. Incorrect re-assembly or repair can cause a risk of electric shock or injury to persons when the
appliance is used.
• The item has not been misused, abused, neglected, altered, modified or repaired by anyone.
• The item has been subjected to fair wear and tear.
• The item has not been used for trade, professional or hire purposes.
• The item has not sustained damage through foreign objects, substances or accident.
Your warranty does not cover;
• Components that are subject to natural wear and tear caused by normal use in accordance with operating
instructions.
• Unauthorised/improper maintenance/handling or overload is excluded from this warranty.
• For guarantee claims, you will need to submit a proof of purchase in the form of a valid receipt that displays
date and place of purchase.
This warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the item.
This warranty applies only to the original purchaser and may not be transferred.
Replacement items will be covered by the limited warranty for the balance of the warranty period from the date
of the original purchase.
Please note:
Only the defective product or parts returned to place of purchase will be replaced under this warranty.
Proudly distributed by
Mann&Noble Pty Ltd
No.1 Southridge Unit Estate
2 Southridge Street
Eastern Creek NSW, Australia, 2766
AUS 1800 099 385
NZ 0800 112 660
www.sharkclean.com.au
