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SharkNinja Operating LLC warrants this product to be free from material defects and workmanship for a period 

of one hundred eighty (180) days from the date of purchase when utilized for normal household use, subject to 

the following conditions, exclusions and exceptions. 
The liability of SharkNinja Operating LLC is limited solely, at our option, to either: 1) the cost of the repair or 

replacement of the unit with a refurbished unit; or 2) an upgrade to a similar model refurbished unit of equal 

or greater value. Replacement units/parts will be warranted for the remaining portion of the original (180) one 

hundred eighty day warranty period.
This Limited Warranty does not cover normal wear of parts and does not apply to any unit that has been 

tampered with or used for commercial purposes. This Limited Warranty does not cover damage caused by 

accident, misuse, abuse, negligent handling, incorrect voltage, vandalism, unsuitable environments, damage 

due to faulty packaging or mishandling in transit, natural disasters or other damages beyond SharkNinja 

Operating LLC’s control. This Limited Warranty does not cover damage or defects caused by or resulting from 

damages from shipping or repairs, service or alteration to the product or any of its parts, which have been 

performed by a repair person not authorized by SharkNinja Operating LLC. Since this unit has been represented 

and sold as a refurbished item, this Limited Warranty does not apply to cosmetic damages or defects, including, 

but not limited to, scratches, scuffs, dents, or dings. Operating the unit in violation of the instructions in the 

owner’s manual will void the warranty terms.  
If your appliance fails to operate properly while in use under normal household conditions within the Limited 

Warranty period, you may return the complete appliance and accessories with proof of purchase and date, 

freight prepaid. For Customer Service support and product specialists, call 1-800-798-7398 or visit our website 

sharkclean.com. 
If the appliance is found by SharkNinja Operating LLC to be defective, in SharkNinja Operating LLC’s sole 

discretion, we will repair or replace it as set out in the second paragraph above, free of charge. Proof of purchase 

date and a check made payable to SharkNinja Operating LLC in the amount of $19.95 to cover the cost of return 

shipping and handling must be included.* 
Non-durable parts including, but not limited to, filters, brushes and electrical parts which normally require 

replacement are specifically excluded from this Limited Warranty.
This Limited Warranty is extended to the original purchaser of this refurbished unit and excludes all other legal, 

implied and/or conventional warranties. The responsibility of SharkNinja Operating LLC, if any, is limited to the 

specific obligations expressly assumed by it under the terms of this Limited Warranty. In no event is SharkNinja 

Operating LLC liable for incidental or consequential damages to anyone of any nature whatsoever. Some states 

do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply 

to you. 
This Limited Warranty gives you specific legal rights, and you may also have other rights which vary from state 

to state or from province to province. 
*IMPORTANT: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and 

to attach tag to item before packing with your name, complete address and phone number with a note giving 

purchase information, model number and what you believe is the problem with the item. We recommend you 

insure the package (as damage in shipping is not covered by your Limited Warranty). Mark the outside of your 

package “ATTENTION CUSTOMER SERVICE”.

ONE HUNDRED EIGHTY (180) DAY REFURBISHED PRODUCT LIMITED WARRANTY

Summary of Contents for NV500REF

Page 1: ...OWNER S GUIDE NV500REF w w w sharkrocket com 8 0 0 79 8 73 9 8 ...

Page 2: ... the MAINTENANCE section for filter cleaning instructions Foam filter XFF500 Every 3 months Felt Filter XFF500 Every 3 months HEPA Filter XFH500 Every 12 months Thank you for purchasing the Shark Rotator LIft Away Professional This Owner s Guide is designed to help you get a complete understanding of your new vacuum cleaner Please read it carefully and keep it future reference If you should have a...

Page 3: ...aths the hose or the accessories become blocked turn the vacuum cleaner off Remove all obstructions before you turn on the unit again 22 Keep the end of the hose and accessory openings away from face and body 23 Keep cleaning tools and hose suction openings away from hair face fingers uncovered feet or loose clothing 24 Only use manufacturer s recommended attachments DUST CUP FILTERS ACCESSORIES B...

Page 4: ...nd into base of the pod 3 Insert handle into the top of the wand 4 Attach flex hose into base of the pod 5 Insert the crevice tool and dusting brush into the accessory clips as shown 6 Tuck the hose between the two accessory clips ASSEMBLY CLICK 1 2 5 5 3 4 CLICK CLICK CLICK 6 ...

Page 5: ... P9 for instructions on removing blockages 3 Place your left foot gently on the floor nozzle and tilt the handle back to start cleaning Note The brushroll will only spin once the vacuum is reclined back 4 To clean with hose press the WAND or HANDLE release button depending on the amount of reach required then lift handle up 5 Insert wand or handle directly into desired tool 6 Pivot back to release...

Page 6: ...desired cleaning tool Should you need to increase or decrease the amount of suction refer to Helpful Tips P8 SUCTION RELEASE NOTE Select cleaning accessories are included with this model Additional accessories are available for purchase at www sharkrotator com or by calling 800 798 7398 LIFT AWAY CLEANING Use for portable cleaning on stairs or anywhere OR 3 3 OR 1 2 2 ...

Page 7: ...h combo tool cleans hard surfaces and upholstery Straight Suction Floor Nozzle XSN500 Designed to pick up large and small debris from all hard floor surfaces and area rugs Dusting Brush 1185FC500 Cleans hard surfaces and upholstery Crevice Tools 12 X11FC500 18 Flexi X12FC500 24 Flexi X24FLI500 Extendable with rubberized end flexes to reach tight areas ACCESSORIES NOTE Select cleaning accessories a...

Page 8: ...use on carpeted surfaces Note The floor brush will only spin once the vacuum is reclined back CORD HOOKS 4 For quick cord access rotate upper hook 180 and remove cord Rotate it back for cord storage HEADLIGHTS 5 Designed to illuminate debris in dark areas the headlights illuminate any time the power is on The headlights are long lasting and designed to last the life of the vacuum HEIGHT ADJUSTMENT...

Page 9: ...turn the dust cup over and empty the upper chamber by holding it by the recessed handle underneath the dust cup CLEAN THE FILTERS See cleaning schedule on page 2 4 With the dust cup removed remove and rinse the foam and felt filters every 3 months Let air dry completely before replacing Hand wash only Tap loose dirt off filters between washes as needed 5 Once a year open the filter grill and remov...

Page 10: ...ing screws to the unlock position and pull up to expose the airway Remove any obstructions close and relock b Remove any string carpet fibers or hair that may be wrapped around the brushroll 3 HOSE CUFF AT BASE OF POD c Squeeze tabs and remove hose d Tilt elbow down 90 e Press elbow release latch f Remove elbow and check for blockages g Replace elbow by inserting gasket end back into the opening a...

Page 11: ... spin Pull the handle toward you and release the floor nozzle to disengage the auto off feature Turn the unit on by pressing the BRUSHROLL button Immediately turn off and unplug vacuum disconnect the nozzle and remove blockage before reconnecting and turning vacuum back on Vacuum turns off on its own This vacuum cleaner is equipped with a motor protective thermostat If for some reason your vacuum ...

Page 12: ...12 w w w sharkrocket com NOTES ...

Page 13: ...8 0 0 79 8 73 9 8 13 NOTES ...

Page 14: ...w w w sharkrocket com 14 NOTES ...

Page 15: ...ou may return the complete appliance and accessories with proof of purchase and date freight prepaid For Customer Service support and product specialists call 1 800 798 7398 or visit our website sharkclean com If the appliance is found by SharkNinja Operating LLC to be defective in SharkNinja Operating LLC s sole discretion we will repair or replace it as set out in the second paragraph above free...

Page 16: ...ithout notice For SharkNinja U S Patent information visit sharkninja com USPatents Shark and Rotator are registered trademarks of SharkNinja Operating LLC SharkNinja Operating LLC Newton MA USA 02459 Ville St Laurent Québec Canada H4S 1A7 w w w sharkrocket com 8 0 0 79 8 73 9 8 w w w sharkrocket com 1 8 0 0 7 9 8 7 3 9 8 JOIN THE CONVERSATION WATCH AND LEARN MORE WE WANT TO HEAR FROM YOU sharkclea...

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