16
17
sharkclean .com
3
1
2
4
5
PART
PART NO.
1
Pre-Motor Filter Set
XFF350
2
HEPA Filter
XHF350
3
Dusting Brush
172FFJ
4
Pet Upholstery Tool
261FFJ46
5
8” Crevice Tool
173FFJ
6
Air-Driven Pet Power Brush
119FFJ
6
To order additional parts or accessories go to sharkaccessories.com
or contact Customer Service: 1-800-798-7398.
To purchase replacement parts, please visit sharkaccessories.com
or contact Customer Service: 1-800-798-7398.
PROBLEM
POSSIBLE REASONS & SOLUTIONS
Vacuum is not
picking up dirt.
Check filters to see if they need cleaning. Follow instructions for
rinsing and drying the filters before reinserting back into the vacuum.
(See Maintenance sections for instructions.)
Dust cup may be full; empty dust cup.
Check hose and hose connections for blockages; clear blockages if
required.
If dust cup is empty, and attachment inlets are clear, check for other
blockages. (See Checking for Blockages for instructions.)
Vacuum lifts area rugs
(lightweight, movable
rugs).
Suction is powerful. Take care when vacuuming area rugs or rugs
with delicately sewn edges. Rotate the suction release collar on the
handle counterclockwise to decrease suction power.
Move the selector switch to Setting I (Bare Floor) to disengage the
brushroll
Airflow is restricted. No
suction or light suction.
Check filters to see if they need cleaning. Follow instructions for
rinsing and drying the filters before reinserting back into the vacuum.
Dust cup may be full; empty dust cup.
Check hose, hose connections, nozzles, and accessories for
blockages; clear blockages if required.
Rotate the suction release collar on the handle clockwise to increase
suction power.
If dust cup is empty, and attachment inlets are clear, check for other
blockages.
Brushroll does not
spin.
Immediately turn off and unplug vacuum, disconnect the nozzle, and
remove any blockage before reconnecting and turning vacuum back
on.
Step lightly on the floor nozzle and tilt the handle back to engage the
brushroll.
Move the selector switch to Setting II (Brushroll).
Vacuum turns off on
its own.
This vacuum cleaner is equipped with a motor protective thermostat.
If for some reason your vacuum overheats, the thermostat will
automatically turn the unit off. Should this occur, perform the
following steps to restart the motor thermostat:
1. Move the selector switch to the Off position.
2. Unplug the vacuum.
3. Empty dust cup and clean filters.
4. Check for blockages in hose, accessories, and inlet openings.
5. Allow the unit to cool for a minimum of 45 minutes.
6. Plug in vacuum.
7. Move the selector switch to Setting I (Bare Floor) to restart the
vacuum.
Note:
If vacuum still does not start, contact Customer Service at:
1-800-798-7398
.
ORDERING ADDITIONAL PARTS
TROUBLESHOOTING GUIDE
