Inspect the connection points on handlheld, both ends of the wand and the nozzle for debris,
damage, or burns. Remove any dust or debris.
Smell the nozzle, handheld vacuum and wand separately to ascertain where the smell is coming
from.
Often, smells come from improper maintenance / not cleaning the unit.
Follow Instructions to clean the unit below.
If a particular component smells strongly, steps for cleaning other components can be skipped
My vacuum has shorter run time than expected
To get the most run time, ensure that the battery is fully charged before use. You can check this
by powering on the unit and reading the UI screen or by plugging the unit into the charger. If UI
is 100% or all 3 battery LEDs are solidly illuminated when on the charger, the battery is fully
charged.
Note: The unit can take up to 3.5 hours to fully charge.
Run time depends heavily on cleaning mode and floor type.
Clear blockages/Clean unit
Empty the dust cup by pushing the slider over a trash can.
Clear away any debris from the cone shaped screen inside the dust cup (see arrow below), then
close the lid.
