Shark DE series, Operating Instructions Manual, Page: 10 / 20

96-720, 97-708, 97-709, 97-710 • REV. 8/04
PRESSURE
W
ASHER
T
ro
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b
leshooting Guide
10
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
PUMP RUNNING
NORMALLY BUT
PRESSURE LOW ON
INSTALLATION
Pump sucking air Check water supply and possibility of air seepage.
Check valves sticking Check and clean or replace if necessary.
Unloader valve seat faulty Check and replace if necessary.
Nozzle incorrectly sized Check and replace if necessary.
Worn piston packing Check and replace if necessary.
FLUCTUATING PRESSURE Valves worn Check and replace if necessary.
Blockage in valve Check and replace if necessary.
Pump sucking air Check water supply connections.
Worn piston packing Check and replace if necessary.
Insufficient water Check filter and hose for breakage.
PRESSURE LOW AFTER
PERIOD OF NORMAL USE Nozzle worn Check and replace if necessary.
Suction or delivery valves worn Check and replace if necessary.
Suction or delivery lines blocked Check and clean if necessary.
Unloader valve seat worn Check and replace if necessary.
Worn piston packing Check and replace if necessary.
Water temperature excessive Reduce to below 160
o
F.
PUMP NOISY Air in suction line Check water supply and connections on suction line.
Broken or weak suction or delivery
valve spring
Check and replace if necessary.
Foreign matter in valves Check and clean if necessary.
Worn bearings Check and replace if necessary.
Excessive temperature of water Reduce to below 160
o
F.
PRESENCE OF WATER IN
PUMP OIL
Oil seal worn Check and replace if necessary.
High humidity in air Check and replace if necessary.
Piston packing worn Check and replace if necessary.
WATER DRIPPING FROM
UNDER PUMP
Piston packing worn Check and replace if necessary.
O-ring plunger retainer worn Check and replace if necessary.
WATER DRIPPING FROM
PUMP PROTECTOR
Water supply pressure too high (over
90 PSI) Lower water supply pressure using a regulator.
Spray gun is in the off position for over
5 minutes Turn machine off if not in use for over 5 minutes.
OIL DRIPPING
Oil seal worn Check and replace if necessary.
EXCESSIVE VIBRATION IN
HIGH PRESSURE HOSE
Irregular functioning of the pump
valves
Check and replace if necessary.
MOTOR DOES NOT START
WHEN SWITCHED ON
Plug not well connected or lack of
power supply Check plug, cable and switch.
WHEN SWITCHING ON THE
MACHINE, MOTOR HUMS
BUT DOES NOT RUN
Main voltage is insufficient, lower than
the minimum required
Check to make sure main power supply is adequate.
The pump is stuck or frozen Check by turning the motor manually.
MOTOR STOPS Tripped thermal overload due to
overheating Check that main voltage corresponds to the
specifications. Wait a few minutes before turning on
the machine again by resetting the GFCI cord.