SFA Sanisan 1 Installation Instructions Manual Download Page 9

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FAULT FINDING/REMEDIES

REMEDIES

• Check the appropriate

washers/seals on the
cistern/taps etc

• Clean or replace the

non-return valve

• Call a service engineer

to clear the grille

• Check the installation

• Call a service engineer

to unblock the unit

• Call a service engineer to

replace the membrane

• Restore the electrical

supply

• Call a service engineer

to inspect the motor

• Call a service engineer

to remove the foreign
object from the unit

• Call a service engineer

to inspect the motor

PROBABLES CAUSES

• The WC cistern or taps

are dripping

• The external non-return

valve D is faulty

• The inner grille is clog-
ged up

• The length or height of

the installation is over
the specification, or
there are too many
bends/elbows

• The pump itself is

blocked

• The activating pressure

membrane is distorted

• The electrical supply is

not active

• The motor is defective

• A foreign object has

entered into the grille
via the WC pan

• The capacitor or motor

is defective

SYMPTOM

• The motor intermittent-

ly
activates

• The water in the WC pan

goes down very slowly

• The motor operates nor-

mally, but continues to
run for a long time

• The motor does not
activate

• The motor omits a ratt-

ling or crunching sound

• The motor hums, but

does not run

Warning - Always disconnect the electricity supply

before attempting any work on the SANISAN

USAGE

A WC fitted with a

SANISAN

pump/macerator does not

require any special maintenance. The

SANISAN

will

operate automatically as soon as the required level
of water enters the case.

WARNING:

The SANISAN

range should only be used for

the evacuating of normal human waste, toilet paper and
household WC cleansers. Damage may occur to the
machine if the following are disposed of via the WC;
Cotton wool, tampons, sanitary towels, wet wipes, kitchen
towels, condom as well as other fabric or hard objects.
Solvents, acids and other chemicals can olso cause
damage to the unit, and will invalidate the warranty.

CARE OF YOUR SANISAN

UNIT

• Normal household bleaches/WC cleansers can be used

with a

SANISAN

• To avoid the build up of limescale in the unit, use the

following procedure.
- disconnect the power supply to the unit,

- pour 3 or 4 litres of water mixed with a strong solution

of descalent/spirit of salts into the WC pan,

- leave it to stand for 1 or 2 hours, then re-connect the

electric supply,

- flush several times to clear.

The frequency of this operation will depend on the
hardness of the water in your locality. We would
recommend this be done about twice a year.

REMOVAL

REMOVING THE SANISAN FROM THE WC SUITE

Disconnect the electrical power supply

Turn off the water feed to the WC cistern. Bail out as much
water as possible from the cistern.
Disconnect the discharge pipe.
In thecase of S2 and S3, disconnect the inlet connections.
Remove the 2 screws, which secures the Sanisan on the ground.
Ease the flexible connector off the WC pan spigot and slide
the sanisan out from behind the WC.

REMOVING THE MOTOR FROM THE CASE

Remove the lid (using a torx T20 screwdriver).
In the case of S3, undo the 2 screws, which secure the motor
to the case.
Loosen the cable clip.
Lift the motor block out of the case.

NOTE

: For easy replacement of the lid, lubricate the lid seal with liquid

soap.

Do not reconnect the electrical power supply until the

re-installation is complete.

GUARANTEE

The

SANISAN

range is guaranteed for 2 years, subject to

correct installation and usage.

For the most part any inconsistencies in the operation of the

unit will be minor and easily rectified. Please refer to the chart

below. If the problem cannot be easily remedied in this way.

Please call our Service organisation.

COMMISSIONING THE UNIT

Once electrical and plumbing connections have been made,
flush the WC once. The motor should run from 10 to 30
seconds to clear the waste (depending on the length and
height of the pipe run). If it runs for more than 35 seconds,
check that the pipework is clear, and that the discharge
hose is not kinded, or that the non-return valve

correctly installed.
Flush the WC checking that all seals, and connections are
watertight. Check both the discharge pipework from the unit,
and the waste pipes from washbasin (S2 or S3) or shower
(S3).

WARNING:

There should be no dripping of water from the

WC cistern or taps. If there is, this will cause the unit to
activate repeatedly as it pumps the water away.

NORM

•

SANISAN

conforms to EN 12050-3.

Lifting plant for wastewater containing faecal matter for

limited applications.

Any replacement of the power supply cable should only be

carried out by an authorised SANISAN service engineer.