9
Service
SEW Service
Operating Instructions – Explosion-Protected MOVI-SWITCH
®
Drives
44
9.3
SEW Service
If you are unable to rectify a fault, contact SEW‑EURODRIVE Service. For the ad-
dresses, refer to www.sew-eurodrive.com.
When contacting SEW‑EURODRIVE Service, always specify the following information
so that our service personnel can assist you more effectively:
•
Information on the device type on the nameplate (e.g. type designation, serial
number, part number, product key, purchase order number)
•
Brief description of the application
•
Fault message on the status display
•
Nature of the fault
•
Accompanying circumstances
•
Any unusual events preceding the problem
9.4
Inspection and maintenance
9.4.1
MOVI-SWITCH
®
MOVI-SWITCH
®
is maintenance-free. SEW‑EURODRIVE does not prescribe any in-
spection or maintenance work for the MOVI-SWITCH
®
.
9.4.2
Motor
The motor requires regular inspection and maintenance work.
Observe the notes and instructions in chapter "Inspection/Maintenance" of the motor
operating instructions.
9.4.3
Gear unit (only for gearmotors)
The gear unit requires regular inspection and maintenance work.
Observe the notes and instructions in chapter "Inspection/Maintenance" of the gear
unit operating instructions.
9.5
Shutdown
To shut down the MOVI-SWITCH
®
drive, de-energize the drive using appropriate mea-
sures.
25988670/EN – 04/2020
