24
RETURNING PRODUCTS FOR REPAIR
When returning a product to Setra Systems, the material should be carefully packaged and shipped prepaid
to:
Setra Systems, Inc.
159 Swanson Rd.
Boxborough MA 01719-1304
ATTN: Repair Department
To assure prompt handling, please refer to return instructions on our website at
http://www.setra.com/contact-us/calibration/
WARRANTY AND LIMITATION OF LIABILITY
SETRA warrants its products to be free from defects in materials and workmanship, subject to the following
terms and conditions: Without charge SETRA will repair or replace products found to be defective in materials
or workmanship within the warranty period; provided that:
a.
The product has not been subjected to abuse, accident, incorrect wiring not our own, improper installation or servicing, or use in
violation of instructions furnished by SETRA;
b.
The product has not been repaired or altered by anyone except SETRA or its authorized service agencies;
c.
The serial number or date code has not been removed, defaced, or otherwise changed; and
d.
Examination discloses, in the judgment of SETRA, the defect in materials or workmanship developed under normal installation, use and
service;
e.
SETRA is notified in advance of and the product is returned to SETRA transportation prepaid.
Unless otherwise specified in a manual or warranty card, or agreed to in writing and signed by a SETRA
officer, SETRA pressure, humidity, and acceleration products shall be warranted for one year from date of
sale.
The foregoing warranty is in lieu of all warranties, express, implied or statutory, including but not limited to,
any implied warranty of merchantability for a particular purpose.
SETRA’s liability for breach
of warranty is limited to repair or replacement, or if the goods cannot be repaired
or replaced, to a refund of the purchase price. In no instance shall SETRA be liable for incidental or
consequential damages arising from a breach of warranty, or from the use or installation of its products. No
representative or person is authorized to give any warranty other than as set out above or to assume for
SETRA any other liability in connect with the sale of its products.
For all CE technical questions, contact Setra Systems, USA. EU customers may contact our EU representative
Hengstler GmbH, Uhlandstr 49, 78554 Aldingen, Germany (Tel: +49-7424-890; Fax: +49-7424-89500).
159 Swanson Rd. Boxborough, MA
01719-1304
Tel: 800-257-3872 || Fax: 978-263-1400 ||
SS-MRMS-OPER Rev. A
