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Manual #01886-RevJ 092815
SERVER PRODUCTS
LIMITED WARRANTY
GENERAL SERVICE,
REPAIR OR RETURNS
Server Products equipment is backed by a
two-year limited warranty against defects in
materials and workmanship.
For complete warranty information go to:
www.Server-Products.com
HELP or ORDERING REPLACEMENT PARTS
Please be prepared with your
Model, Part
and
Series Numbers.
This information and other
important data is located on the base of the unit.
See page 2 for individual part numbers.
262.628.5600 | 800.558.8722
Server Products Inc.
3601 Pleasant Hill Road
Richfield, WI 53076 USA
UNIT DOES NOT HEAT?
• Ensure cord is securely plugged in.
• Ensure power is available from source.
• Ensure unit is on.
• Ensure thermostat knob is set correctly.
• Ensure that the correct amount of water is in basin.
PRODUCT GETS TOO HOT?
• Check the water level.
Lack of water may cause uneven heating
and hotter temperatures.
PREVENT PITTING ON INSIDE
SURFACE OF VESSEL
• Empty water from water vessel basin each day.
• Thoroughly dry basin each day.
• If possible, use filtered water to fill vessel basin.
Before sending any item to Server Products for service,
repair, or return, contact Server Products customer
service to request a
Return Authorization Number.
Merchandise must be sent to Server Products with this
number. Service is extremely prompt. Typically, units
are repaired and ship out within 48 hours of receipt.
Merchandise being returned for credit must be in new
and unused condition and not more than 90 days
old and will be subject to a 20% restocking charge.
Electrical parts (thermostats, heating elements, etc.)
are not returnable.
Servicing Cord:
Specific tools are required for safe
and proper power supply cord removal and installation.
If cord must be replaced, only a representative of the
OEM (original equipment manufacturer) or a qualified
technician may replace cord. Cord must meet code
designation H05 RN-F requirements.
TROUBLESHOOTING
