-
17
-
Specifications and external appearance are subject to change without notice.
SYMPTOM CAUSE (AND REMEDY)
•
Ensure the AC power adapter is connected.
•
The unit is not turned on.
•
Make sure the infrared remote sensor is not blocked.
•
Make sure the plastic sheet has been removed from the remote control.
•
Point the remote directly at the infrared remote sensor on the unit.
•
Replace the battery in the remote control with a new one.
•
Make sure ON mode is selected.
•
The system is in pause mode. Press the
PLAY
button to return to normal play mode.
•
The unit is in fast-forward or fast-reverse mode. Press the
PLAY
button to return to normal
play mode.
•
Make sure the AUDIO/VIDEO output connections are correct.
•
The DTS DVD cannot be decoded to have speaker output.
•
The unit is too hot; shut off the unit for 30 minutes to cool it down.
•
The region number of the disc doesn't match the region number of this unit.
•
Clean the disc.
•
The disc is scratched.
•
Adjust the LCD's brightness and contrast using the
VIDEO MODE
button on the remote
control.
•
The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
•
Clean the disc.
•
There is no disc inside (“No Disc” appears on the screen).
•
Insert the disc correctly with the playback side facing down.
•
Clean the disc.
•
A non-NTSC disc has been inserted. The unit and disc region number are incompatible.
•
Condensation may have formed inside the unit due to a sudden change in temperature. Wait
about an hour for it to clear and try again.
No power.
The remote control
does not function.
No sound or only a
very low-level sound
is heard.
No picture.
The picture is not
clear.
Severe hum or noise
is heard.
The disc does not
play.
Cleaning the Disc
A defective or soiled disc inserted into the unit can cause sound to drop out during
playback.
Handle the disc by holding its inner and outer edges.
•
Do NOT touch the surface of the unlabeled side of the disc.
•
Do NOT stick paper or tape on the surface.
•
Do NOT expose the disc to direct sunlight or excessive heat.
•
Clean the disc before playback. Wipe the disc from the center outward with a cleaning cloth.
•
NEVER use solvents such as benzine or alcohol to clean the disc.
•
Do NOT use irregular shaped discs (example: heart shaped, octagonal, etc.). They may cause
malfunctions.
Cleaning the Unit
•
Be sure to turn the unit off and disconnect the AC power adapter before maintaining the unit.
•
Wipe the unit with a dry soft cloth. If the surfaces are extremely dirty, wipe clean with a cloth that has
been dipped in a weak soap-and-water solution and wrung out thoroughly, then wipe with a dry cloth.
•
Never use alcohol, benzine, thinner, cleaning
or other chemicals. Do NOT use compressed air to
remove dust.
Important Note
Before transporting the unit, remove the disc from the disc compartment.
MAINTENANCE
TROUBLESHOOTING GUIDE
Need More Help?
Please
visit online help at http://www.sensproducts.com
