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Sennheiser AMBEO Instruction Manual Download Page 45

Maintaining the AMBEO Soundbar

AMBEO Soundbar  |  45

Maintaining the AMBEO Soundbar

Cleaning the Soundbar

ATTENTION

Liquids can damage the electronics of the product!

Liquids entering the housing of the product can cause a short-circuit 
and damage the electronics.

▷

Keep all liquids far away from the product.

▷

Do not use any solvents or cleansing agents.

▷

Clean the product only with a soft, dry cloth. 

The fabric of the Soundbar cannot be removed.

▷

Clean the fabric with a soft brush.

Replacing the battery of the remote 
control

If the range of the remote control decreases, you have to replace the

 

battery.

CAUTION

Danger of accidents!

Misuse or swallowing of batteries can cause injuries and

 

health problems.

▷

Observe the safety instructions for lithium batteries

 

(

>

 3).

▷

Keep batteries away from children.

▷

Use a suitable object (e.g. a coin) to open the battery compart-
ment cover by turning one turn counter-clockwise.

▷

Remove the used battery. In order to protect the environment, dis-
pose of used batteries at special collection points or return them

 

to your specialist dealer.

▷

Insert the new battery (type CR2032, 3 V) into the battery com-
partment. Observe correct polarity when inserting the battery.

▷

Close the battery compartment cover by turning one turn clock-
wise.

Summary of Contents for AMBEO

Page 1: ... Getting started Installing the AMBEO Soundbar Connecting devices to the AMBEO Soundbar Putting the AMBEO Soundbar into operation Using the AMBEO Soundbar Using the AMBEO Soundbar Maintaining the AMBEO Soundbar Specifications Sennheiser electronic GmbH Co KG Am Labor 1 30900 Wedemark Germany www sennheiser com Version 05 19 A01 ...

Page 2: ...t consult an electrician for replacement of the obsolete outlet 10 Protect the power supply cord from being walked on or pinched particularly at plugs convenience receptacles and the point where it exits from the product 11 Use only attachments accessories spare parts supplied or rec ommended by Sennheiser 12 Use only with shelves racks or tables that can safely support the weight of the product s...

Page 3: ...roduct There is a risk of electric shock when touching live parts There are no user serviceable parts inside the product Refer repairs to an authorized Sennheiser service partner Safety instructions for lithium batteries remote control WARNING If abused or misused the batteries may leak In extreme cases they may even present a risk of explosion fire development heat generation smoke or gas develop...

Page 4: ...east 2 hours before putting it into operation Intended use Liability This product has been designed for playing TV sound and music via cable connections Bluetooth WiFi or Ethernet This product is intended for private domestic use only It is not intended for commer cial use It is considered improper use when this product is used for any appli cation not named in the instruction manual Sennheiser is...

Page 5: ... product for free via an Internet connection If the product is connected to the Internet the following data is automatically transferred to and processed by Sennheiser servers in order to provide and transfer suitable firmware updates MAC address IP address The data will only be used as specified and will not be stored permanently If you do not want this data to be transferred and processed do not...

Page 6: ... you can find this detailed instruction manual and additional information www sennheiser com download the Sennheiser Smart Control app for configuring the AMBEO Soundbar and for additional functions www sennheiser com smartcontrol Optional accessories SB01 WM wall mount for the AMBEO Soundbar bracket for wall mounting article no 508612 You can find a list of accessories on the AMBEO Soundbar produ...

Page 7: ...bar pressing for 4 seconds activates the room calibration Multi function button for controlling the media playback Bluetooth pairing by simultaneously pressing the multi function button and the input source button for 2 seconds SOURCE button input source selection NFC antenna On off button Vibration absorbing feet Input for room calibration microphone OLED display with matt scratch resistant surfa...

Page 8: ... 50 60 Hz 250 W USB input for updates only type B USB 5 V 1 A Ethernet input RJ45 ETHERNET HDMI output HDMI TV eARC OUT 5 V 1 A HDMI input HDMI 1 IN HDMI input HDMI 2 IN HDMI input HDMI 3 IN S PDIF input optical OPT IN Output for connecting a subwoofer with power amplifier RCA socket SW PRE OUT RCA input sockets for an analog audio source AUX IN Mounting thread under the rubber foot for the SB01 W...

Page 9: ...ton for activating the AMBEO Soundbar pressing for 4 seconds activates the room calibration Multi function button Volume buttons Sound profile button Night mode button Battery compartment for 1x CR2032 battery Input source button Mute button Cable tie for bundling and strain relieving the connected cables RESET button SETUP button for WiFi setup WiFi Protected Setup WPS ...

Page 10: ...Meaning white lights up 1x Status change e g volume adjustment sound profile selection pulses Booting connecting via Chromecast blue red Connected via Bluetooth yellow Connecting via Bluetooth yellow pulses Update is being loaded and installed flashes WiFi lost check router settings restart router if necessary orange red Reset is terminated WPS found yellow Reset in progress WPS search red lights ...

Page 11: ...e on the display Possible error Possible solution TV Speakers On The Soundbar mutes itself when the TV speakers are selected as the audio output In the TV settings select the Soundbar as the audio output HDMI ARC Audio Output OVER HEAT Overheating of the Soundbar Switch the Soundbar off and let it cool down 32 DOLBY Pass Through Selected function e g sound profile or AMBEO mode cannot be activated...

Page 12: ...t ant for an optimum sound experience You can place the AMBEO Soundbar on a piece of furniture 15 or mount it directly to a wall using the wall mount optional accessory 18 2 Connecting a TV and or audio devices Connect your TV to the Soundbar You can also connect other audio video devices 19 or play wireless audio via Bluetooth or WiFi 36 ...

Page 13: ...dbar comes to life and guides you through the initial switch on process 27 4 Starting the room calibration For an optimum spatial sound experience the AMBEO Soundbar must perform a room calibration Connect the microphone for the room calibration and start the calibration The calibration takes only a few minutes and leads to the best possible 3D spatial sound 28 ...

Page 14: ...you can get up to date firmware updates for the AMBEO soundbar and use Chromcast buit in functionality Follow the setup process in the Google Home app for the AMBEO Soundbar 6 Installing the Smart Control app on your smartphone The Sennheiser Smart Control app allows you to use all functions and settings of the AMBEO Soundbar and to e g adjust the sound to your liking using the equalizer 38 ...

Page 15: ...ive foil from the OLED display With the help of a second person place the Soundbar on a sturdy level horizontal piece of furniture that can safely carry the weight of the Soundbar approx 18 5 kg Observe the following The distance X of the Soundbar to the side walls should ideally be the same so that the Soundbar is centered in the room The optimum distance between the Soundbar and the walls is bet...

Page 16: ...0 cm The seat optimal point sweet spot should be positioned cen trally in front of the Soundbar and have a distance of at least 2 meters to the Soundbar 2 m 18 5 kg 10 cm Ensure circulating ventilation The product generates heat which is dissipated through the housing Do not touch when in use or directly after use ...

Page 17: ...re reflected by walls and objects and thus reach the optimal point sweet spot Thus a virtual surround sound can be created with a Soundbar 30 15 m 2 m 20 Object Meaning Reflecting surface TV Soundbar Furniture curtain Optimal point sweet spot Sound waves of the loudspeakers Sound waves from the top firing loudspeakers to the ceiling ...

Page 18: ...r rough surfaces can affect the 3D spatial sound Installing the AMBEO Soundbar 18 AMBEO Soundbar Mounting the Soundbar to a wall To mount the Soundbar to a wall you require the SB01 WM wall mount optional accessory 6 Proceed as described in the mounting instructions enclosed with the SB01 WM wall mount and use the drilling template ...

Page 19: ...n Adjust the sound settings on the TV and on the audio video device On your devices adjust the sound settings for the HDMI and opti cal output from Downmix Stereo to Auto Bypass Pass Through The menu of the devices may use different names depending on the manufacturer This ensures that the audio signals for 3D spatial sound from the source e g TV are passed on to the AMBEO Soundbar Auto Bypass Pas...

Page 20: ...to the HDMI TV eARC OUT socket on the Soundbar Connect the other connector of the cable to the HDMI eARC IN socket of your TV Please note the settings of your devices 19 AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER HDMI IN High Speed HDMI Cable eARC Auto Bypass Pass Through Downmix Stereo TV Player sound menu HDMI Audio OUT Optical OUT Video signal Aud...

Page 21: ...ct one connector of an optical cable to be ordered sepa rately to the OPT IN socket on the Soundbar Connect the other connector of the cable to the OPTICAL OUT socket of your TV Please note the settings of your devices 19 AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER HDMI IN OPTICAL OUT Auto Bypass Pass Through Downmix Stereo TV Player sound menu HDMI A...

Page 22: ... one of the three HDMI sockets HDMI 1 IN HDMI 2 IN HDMI 3 IN on the Soundbar Connect the other connector of the cable to the HDMI OUT socket of your audio source Please note the settings of your devices 19 AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER HDMI OUT Blu ray player DVD player cable or satellite receiver Auto Bypass Pass Through Downmix Stereo ...

Page 23: ...he other red connector of the cable to the red socket and the white connector of the same cable end to the white socket of the TV or audio source L AUDIO R AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER e g CD player L AUDIO R OR Audio signal Connection diagram example Connect your audio sources to the AMBEO Soundbar and your TV according to the followin...

Page 24: ...RE OUT socket on the Soundbar Connect the other connector of the cable to the socket LOW LEVEL IN MONO of the subwoofer Calibrate the Soundbar 28 AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER LOW LEVEL IN MONO 2 1 3 Volume 50 Crossover Max Disconnecting the subwoofer When the subwoofer is disconnected from the Soundbar the Sound bar will use the previou...

Page 25: ...uter You may have to make settings to your router LAN AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER Router If you connect the Soundbar to the Internet Ethernet via cable the WiFi function of the Soundbar is automatically deactivated Alternatively the Soundbar can be connected to the Internet via WiFi For more information 39 Using the cable tie To achiev...

Page 26: ...ate on the Soundbar using a USB flash drive For more information on the update 46 A power supply of 5 V 1 A for accessories external devices is possible Insert a USB flash drive or external accessory powered by USB type B to be ordered separately into the USB socket on the Soundbar AUX IN SW PRE OUT OPT IN HDMI 3 IN HDMI 2 IN HDMI 1 IN HDMI TV eARC OUT ETHERNET USB POWER ...

Page 27: ...e the plastic strip Close the battery compartment cover by turning one turn clock wise Connecting disconnecting the Soundbar to from the power supply system CAUTION Danger of damage to the product If you connect to an unsuitable power supply the product can be damaged Use a suitable power cable to connect the product to the power supply system 100 240 V 50 60 Hz Connecting the Soundbar to the powe...

Page 28: ...hould be performed when the Soundbar is put into operation for the first time in a room the position of the Soundbar has been changed a subwoofer has been connected or disconnected the room has been changed e g furniture has been moved If the Dolby Virtualizer is activated you cannot perform a room calibration If necessary deactivate the Dolby Virtual izer in the Smart Control app 42 Preparations ...

Page 29: ...hows Please step to the side Please note that the test tones are played at a high volume during calibration Avoid disturbing noises open windows household appliances etc and do not stay between the Soundbar and the microphone as this can falsify the calibration The display shows a countdown for the start of the calibration Calibration starts in 10 9 The calibration process takes several minutes Th...

Page 30: ...splay Possible error Possible solution Calibration failed Please press AMBEO to cancel Subwoofer volume is too low Increase the volume of the subwoofer and restart the calibration Microphone is not connected Connect the microphone Ambient noise is too high Reduce ambient noise Too few sound reflecting surfaces in room Change position of the microphone within the room General error An error has occ...

Page 31: ...nt to repeat the calibration you have the following options Press the AMBEO button on the Soundbar for 4 seconds Press the AMBEO button on the remote control for 4 seconds Use the Smart Control app The app provides more detailed calibration options and an overview of the status of the calibration ...

Page 32: ...omatically switches to standby 33 Switching the AMBEO Soundbar off standby If you want to switch the Soundbar off standby you have the follow ing options Press the on off button on the Soundbar Press the on off button on the remote control Press the on off button on the TV remote control if the TV is con nected to the Soundbar via HMDI CEC Use the Smart Control app The status LED lights up red To ...

Page 33: ...ar switches to auto standby can be adjusted via the Smart Control app Selecting the input source WARNING Danger of hearing damage due to high volume levels Listening at high volume levels can lead to permanent hear ing defects Adjust the volume to a low level before selecting a source Do not continuously expose yourself to high volume lev els If you want to change the input source you have the fol...

Page 34: ...he volume WARNING Danger of hearing damage due to high volume levels Listening at high volume levels can lead to permanent hearing defects Adjust the volume to a low level before selecting a source Do not continuously expose yourself to high volume levels If you want to adjust the volume of the Soundbar you have the fol lowing options Press the volume button volume down or volume up on the Soundba...

Page 35: ... remote control Press the mute button on the TV remote control if the TV is con nected to the Soundbar via HMDI CEC Use the Smart Control app Adjust the volume to 0 If you want to deactivate the mute function you have the following options Increase the volume 34 Press one of the mute buttons again The mute function remains activated when the input source is changed The mute function deactivates th...

Page 36: ...s been paired If you pair the Soundbar with the ninth Bluetooth device the saved connection profile of the least used Bluetooth device will be over written If you want to re establish a connection with the overwritten Bluetooth device you have to pair the earphones again If a device is connected you first have to disconnect it to connect a new device You can use the Near Field Communication NFC fu...

Page 37: ...can be changed in the Chromecast app e g Soundbar family room Disconnecting the AMBEO Soundbar from a Bluetooth device Via the menu of your Bluetooth device disconnect the connection to the Soundbar The Soundbar is disconnected from the Bluetooth device The display shows Disconnected The status LED goes off Pairing the AMBEO Soundbar with an NFC device NFC pairing Activate Bluetooth and NFC on you...

Page 38: ...ast version 4 2 is required To make full use of all the settings and functions of the AMBEO Soundbar you need to have the free Sennheiser Smart Control app installed on your smartphone Download the app from the Apple App Store or from Google Play and install it on your smartphone Alternatively you can visit the follow ing website http www sennheiser com smartcontrol Start the Smart Control app Fol...

Page 39: ...arches for a connection The display shows WPS searching and the status LED flashes orange If no connection is established within 2 minutes the search is terminated 0 Press the WPS button on your router The Soundbar connects to the WiFi The display shows WiFi connected for 4 seconds and the status LED lights up orange The Soundbar must be on the same network as the devices the Soundbar wants to com...

Page 40: ...ontrol The function is available for playback via Bluetooth or net work connection Functions of the multi function button Press the multi function button Multi function button Result Press 1x Plays or pauses music Press 2x Plays the next track in the playlist Press 3x Plays the previous track in the playlist Using the sound profiles If you want to activate a sound profile you have the following op...

Page 41: ... Virtualizer is activated you cannot use the AMBEO modes 42 Using the night mode NIGHT To activate the night mode Press the night mode button on the remote control When the night mode is activated the display shows an icon in front of the name of the sound profile The bass is compressed reduced Movie The night mode can be applied to all sound profiles and modes except AMBEO Boost Adjusting the equ...

Page 42: ...s of the Smart Control app Off no change full dynamics Auto automatic reduction of dynamics changes in volume can be perceived during playback Normal slight compression of dynamics Heavy heavy compression of dynamics Using the Dolby Dialog Normalizer You can use the Dolby Dialog Normalizer to play back Dolby audio content This function makes dialogs easier to understand by reduc ing loud music bac...

Page 43: ... high brightness automatic brightness activated upon delivery If automatic brightness is selected the display and the AMBEO dis play automatically adjust to the ambient brightness The brightness of the display and the AMBEO display can also be adjusted independently of each other via the app Sound feedback The beep tones can be switched off via the app Transporting the AMBEO Soundbar ATTENTION Mat...

Page 44: ...nnect all other cables and connections from the Soundbar 19 With the help of a second person place the Soundbar the acces sories and the foam parts in the original packaging as shown Quick Guide Safety Guide Close the packaging Close the packaging so that it does not open during transport The Soundbar in its packaging must be carried by at least two people ...

Page 45: ...the range of the remote control decreases you have to replace the battery CAUTION Danger of accidents Misuse or swallowing of batteries can cause injuries and health problems Observe the safety instructions for lithium batteries 3 Keep batteries away from children Use a suitable object e g a coin to open the battery compart ment cover by turning one turn counter clockwise Remove the used battery I...

Page 46: ...ontrol app the Soundbar must be connected to the Internet via WiFi or Ethernet 39 Start the Smart Control app on your smartphone The app provides information on available firmware updates and guides you through the installation process Update via a USB flash drive Required USB flash drive Memory size 1 GB File system FAT Download the update file with the file name image swu from the website www se...

Page 47: ... ETHERNET USB POWER Maintaining the AMBEO Soundbar AMBEO Soundbar 47 Press the SETUP button for 5 seconds The display shows Updating and the status LED pulses yellow 5 V 1 A 5s Hold The Soundbar restarts several times during the update The process can take up to 8 minutes ...

Page 48: ...ant to reset the Soundbar you have the following options Insert a paper clip into the RESET recess on the bottom side of the Soundbar and press the paper clip for 2 seconds Use the Smart Control app Action Display Status LED Reset in progress RESET pulses orange Reset terminated RESET OK lights up orange ...

Page 49: ...esponse 30 Hz to 20 kHz 3 dB Audio processors Dual Core 1 2 GHz ARM Cortex A7 processor 2 x Dual Core 500 MHz SHARC DSP Display graphic OLED with brightness sensor status LED AMBEO LED Power plug county specific Voltage range 100 240 V 50 60 Hz Power consumption 250 W Standby power consumption ECO standby mode activated 1 9 W ECO standby mode deactivated 5 5 W Temperature range operation 0 C to 45...

Page 50: ...CA sockets USB USB socket type A for power supply for accessories external devices 5 V 1 A service socket for updates ETHERNET RJ 45 socket 100 10 MBit Subwoofer SW Pre OUT mono RCA max 2 V Microphone input for room calibration 2 5 mm jack socket mono SB01 RC remote control Transmission infra red Range approx 8 m Power supply coin cell type CR2032 3 V WiFi Standard IEEE 802 11 a b g n ac Transmiss...

Page 51: ...π 4 DQPSK 8DPSK Profiles A2DP AVRCP GATT Output power 10 mW max Codec AAC SBC Pairing option Near Field Communication NFC Network streaming Network Ethernet WiFi Services Chromecast built in uPnP Playable audio formats Audio format codec File extension MP3 mp3 AAC HE AAC m4a aac mp4 3gp LPCM wav FLAC flac AIFF aiff aif ALAC m4a Vorbis ogg ...

Page 52: ...lby Digital Plus yes yes yes Dolby True HD yes Dolby Atmos Dolby TrueHD yes Dolby Atmos Dolby Digital Plus yes yes yes DTS yes yes yes DTS ES Discrete 6 1 DTS ES Matrix 6 1 yes yes yes DTS 96 24 yes yes yes DTS HD High Resolution Audio yes DTS HD Master Audion yes DTS HD LBR yes DTS X yes MPEG H Fraunhofer yes yes not all streaming services support the playback of all codecs TV sets with an ARC ou...

Page 53: ...hese products must not be disposed of with normal household waste but must be disposed of separately at the end of their operational lifetime For packaging disposal please observe the legal regulations on waste segregation applicable in your country Further information on the recycling of theses products can be obtained from your municipal administration from the municipal col lection points or fr...

Page 54: ...Manufactured under license from Dolby laboratories Dolby Dolby Atmos Dolby Vision and the Double D symbol are trademarks of Dolby laboratories Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together DTS X and the DTS X logo are registered trademarks or trademarks of DTS Inc in the United States and or other countries DTS Inc All Rights Reserved This product...

Page 55: ...our computer or a mobile device in an Internet browser This requires that the com puter mobile device is connected to the WiFi of the Soundbar AMBEO Soundbar serial number Open an Internet browser on your computer mobile device and enter http ambeo soundbar in the address bar The user inter face is loaded and you can open the license terms and conditions In addition you can access the license term...

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