Most occuring problems are not necessarily caused by the operator but by
the garage door.
Your TS-operator is equipped with an automatic force measurement. Dur-
ing the installation the operator memorises how much force it needs to
open and close your garage door.
Changes to the door weight caused by the weather (the door might go
out of alignment slightly due to hot or cold weather conditions) will not
affect the operation of your door operator.
The operator will also adjust itself to the normal and slow changes of your
garage doors‘ performance caused by ageing.
In contrast, rapid changes to the weight of the garage door will be recog-
nised by the operator - the operator will then behave as if it had registered
an obstacle. In CLOSING directionthis means that the operator stops and
reverses into opening direction to release a supposed obstacle.
In OPENING direction it means that the operator will stop and reverse a
few centimetres into closing direction to release a supposed obstacle. Dur-
ing the soft-stop period in CLOSING direction the operator will reverse for
a few centimetres - the door will always remain open a few centimetres.
Rapid changes normally occur when:
- a spring of your garage door is broken; especially when the springs are
covered by protectors you might not recognize the damage
- mechanical damages to the garage door happened (e.g. by hitting the
door with a car)
- a new surface was attached to the garage door or the whole door was
exchanged (e.g. an increase of the doors‘ weight)
In all of these cases the garage door needs to be maintained - please
contact your dealer.
When the operators‘ light is blinking
The operator is also equipped with an error system - if an error should
occur then the operators‘ light will start blinking when you try to activate
it. The blinking light refers to errors caused by external devices - the fol-
lowing steps only need to be followed if any of the devices mentioned are
connected to your operator:
- check all security devices connected to your operator (photocell, security
beam or hatch door switch)
- check, that all obstacles are removed from the photo cells‘ range of
observation
- check if there is dirt on photo cell; clean if necessary
- check if the hatch door is closed
If the operators‘ light is still blinking after checking all devices then please
contact your dealer. The dealer will also find it helpful if you counted the
number of blinks given by the operators‘ light - it may give a hint concern-
ing the problem.
In case of a power failure
You can disconnect your garage door from the operator using the emer-
gency release. The emergency release is fitted to your operator in either
way shown on the diagrams on the right.
If your garage door is the only entrance to your garage then you can
disconnect the operator by using your garage doors lock and handle.
Unlock the door and turn the handle - the operator will be disconnected
automatically and you can open your door by hand.
If you have got a seperate entrance to your garage then you can enter
your garage and pull the cord hanging down in front of your garage door.
The operator will be disconnected and the door can be opened by hand.
ATTENTION: It might be dangerous disconnecting the operator from
an open garage door. If the doors‘ springs are damaged or the door
is not well balanced then it might drop down - there is a high risk
of injuries and damages!
If, however, you cannot avoid disconnecting the operator from an open
garage door then you must make sure that there is no one within the
range of the garage door before using the emergency release!
Should a problem occur ....
