BP-003 User's Manual
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Chapter6 Printer Maintenance
6.1 Cleaning the Printer
Cleaning periodically and the cleaning tool
Periodical cleaning: every 3 months or every 300 working hours once
Cleaning tool:
dry cloth (please use soft cloth to clean metal parts)
Cleaning the spare parts
Clean the oily spare parts of the printer with dry cloth.
Cleaning the paper feed path
Wipe off the wasted paper and clean the dirt and dust.
Cleaning the photoelectric sensor part
As the paper sensor is a correlation photoelectric sensor. You should clean the parts periodically.
Clean the shield of the sensor every three months.
6.2 Error Message on the Control Panel
When the malfunction occurs, the printer will be off-line and give an alarm through LED indicators. You
can make out different malfunctions through the Table A-4 as shown below.
Table A-4: Error message on the control panel
Error LED
PAPER OUT LED
Malfunction
Solution
BLINK FAST
OFF
Cutter error
Reposit the cutter
ON
OFF
Upper cover is open
Close the upper cover tightly
OFF
BLINK
Paper is about to end
Load paper again
ON
ON
Paper out
Load paper again
BLINK
OFF
Print head overheated
It would recover automatically
after cooling
6.3 Auto-Cutter Jammed or Error
When the auto-cutter is jammed by paper, please open the upper cover of the printer and remove the
jammed paper. If the upper cover can not be opened, as well as the auto-cutter still can not return to
the normal position after the printer is restarted, please pull out the front cover which locates above
the auto-cutter to expose the auto-cutter. Then turn the gear in the arrow direction. If the gear can’t be
moved in the arrow direction, don’t force it, please turn it in the reverse direction until the auto-cutter
returns to the normal position. As shown in Figure 6-1.
Caution: 1. Turn off the printer and pull out the power cord before cleaning.
2. Print head and the surrounding part may be high temperature after using. Please
avoid cleaning it at the moment.
3. Don't use hard cloth or combustible solvent to clean the printer.
