Customer Service 1-800-633-5096
Southern Enterprises, Inc.
600 Freeport Parkway, Suite 200
Coppell, Texas, 75019
Missing or damaged hardware and/or parts will be replaced free of charge. We do not sell parts.
Southern Enterprises Inc. will provide replacement parts for only those items purchased
within the last 9 months. If this product has not been purchased from our retail affiliates
(within 9 months), we are under no obligation to provide parts or replacement merchandise.
Parts will not be available for items arriving fully assembled. Parts will be sent if available from
SEI
Please contact Southern Enterprises at 800-633-5096 or in Dallas (972) 869-0111/ 9am –
4pm Mon-Fri Central time if you have product issues with your purchase. Please ask for a
customer service representative for issues involving damages or replacement parts. Please
ask for a technical assistance representative for any issues with product assembly and product
construction.
Please contact the retailer that you purchased from for returns.
We'd love to hear from you! Email us photos of our products in your home at
and we might feature it on our
site or use it to model one of our inspirational photos.
Customer Information
Name
Address
City/State/Zip Code
Phone Number
Please indicate where you purchased this item: Store/Website/Catalog
Please indicate color/size/style number:
Style No Parts Letter Parts Description Quantity Needed
FA8543
/
/
45
44
/46/47BO
- Parts Replacement Form
For service questions, contact SEI at 1-800-633-5096
For sales inquiries, contact Sylvane at 1-800-934-9194 or visit www.sylvane.com.