Version 2.0
Segway RMP – User Guide
20277-00001 aa
43
Service Operations
Remove the Battery Packs
Tool Required: 3 mm hex wrench.
1. Make sure the Segway RMP is powered off and not plugged in. It is unsafe to perform
this procedure while the Segway RMP is powered on or charging.
2. Tip the Segway RMP onto its side so that the outside of one of the wheels lays flat
against a clean, smooth surface. (Place a soft material under the wheel to reduce the
chance of scratches.)
3. Use the 3 mm hex wrench to remove the fasteners (4 per Battery Pack).
4. Pull Battery Packs straight off chassis.
The cells within the Battery Packs contain toxic substances. Do not attempt to open
Battery Packs. Do not use the Battery Pack if its casing is broken or if it emits an unusual
odor or excessive heat or leaks any substance. Do not handle a damaged or leaking
Battery Pack unless you are wearing disposable rubber gloves, eye protection, and are in
a well-ventilated area. Dispose of rubber gloves and damaged Battery Pack properly in
accordance with regulations governing disposal of toxic materials.
Reseat the Battery Packs
Tool Required: 3 mm hex wrench.
1. Make sure the Segway RMP is powered off and not plugged in. It is unsafe to perform
this procedure while the Segway RMP is powered on or charging.
2. Reseat Battery Packs on chassis with curved edge facing outside of chassis.
3. Thread in the fasteners and tighten with the 3 mm hex wrench (4 per Battery Pack). To
avoid risk of damage, do not use a power tool to thread in or tighten fasteners. Tightening
Torque: 1.0 N-m (8.9 in-lb)
Remove Tire/Wheel Assembly
Tools Required: 16 mm deep socket wrench with 8" (20 cm) or longer wrench handle, rubber
mallet.
1. Make sure the Segway RMP is powered off and not plugged in. It is unsafe to perform
this procedure while the Segway RMP is powered on or charging.
2. Tip the Segway RMP onto its side so that the outside of one wheel lays flat against a
clean, smooth surface. (The RMP100 and RMP50 wheel is dome-shaped and will not lay
flat. Make sure to protect the Wheel from damage by placing it on a thick, soft surface.)
3. Remove the Wheel Nut with a 16 mm deep socket wrench. Hold the wheel from rotating
and turn the wrench counterclockwise. (This may require considerable force.)
4. Strike the outside edge of the tire with a rubber mallet to unseat the wheel hub taper.
(This may require multiple attempts as the wheel hub is seated tightly into the Gearbox
taper.)
5. Lift off the wheel.
6. Clean any debris from outside of drive shaft and inside of wheel hub.
Reseat Tire/Wheel Assembly
Tools Required: 16 mm deep socket wrench with 8" (20 cm) or longer wrench handle.
1. Make sure the Segway HT is powered off and not plugged in. It is unsafe to perform this
procedure while the Segway HT is powered on or charging.
2. Place the wheel hub opening over the Gearbox drive shaft; rotate the wheel while
pressing down until the wheel seats.
3. Thread on the wheel nut and tighten with the socket wrench. Tightening Torque: 50.0 N-
m (36.9 ft-lb)
Cleaning
