WARRANTY TERMS AND INFORMATION (Australia ONLY)
GDH Series Direct Fired Ducted Heater
Page 15 of 16
6.
No other person, corporation or other entity is authorised to offer, or give on our behalf, any other warranty. The
benefits conferred are in favour of you and any person deriving title to the air cooler whilst in its original place of
installation. Nothing in this warranty shall be construed as affecting any rights you may have under all the relevant
laws, or Commonwealth or State Legislation which give You rights which cannot be modified or excluded by
agreement.
7.
In order to claim under the warranties granted under clause 1 or clause 2 You must:
a.
either:
contact us within the Relevant Warranty Period on: 1300 650 644; or
log a warranty claim on our website (website address below) within the Relevant Warranty Period; and
b.
make available for inspection by the service agent who will come to the location of the Goods or send to us at
the address below within the Relevant Warranty Period: (i) the legible and unmodified original proof of
purchase, which clearly indicates the name and address of the original retailer, the date and place of purchase,
the product name or other product serial number, (ii) all of your records of all service and maintenance carried
out to the Goods, plus the Maintenance Schedule in the Owner’s Manual (if it was published with such a
Schedule) (iii) a copy of the completed Warranty Information page in this warranty, and (iv) if an extended
warranty period was provided by us for the Goods, then the relevant document provided by us confirming that
extended warranty period. If you choose to send the documents described in (i) to (iv) to us, then they must be
accompanied by a covering letter which states your name and address and daytime telephone number, the
address at which the Goods are installed, and the model and serial number of the Goods.
8.
The warranties granted in clause 1 and clause 2 cover the costs of parts and labour but you will be responsible for:
a.
the cost of travel incurred for a Seeley International service agent to get to and from the location of the Goods
if the location of the Goods is either: (i) outside the metropolitan areas of the capital cities; or (ii) more than 35
kilometres from an authorised Seeley International branch or service representative; and
b.
any costs for additional labour or equipment associated with gaining acceptable and safe service access to the
Goods installed in restricted, high or unsafe locations, and or the removal and replacement of any barrier,
walls, roofs, floors, fences etc; and
c.
any costs incurred by the Seeley International service agent in gaining access to the Goods which is necessary
to comply with any safety or workplace safety requirements and/or any other relevant regulations. For the
avoidance of doubt, the reference to any costs incurred also includes the cost of any necessary site inductions.
9.
We are not responsible in any way for any failure and/or inadequate performance of the Goods which arises from
or is connected to the use in the Goods of non-genuine spare parts. We strongly recommend that only spare parts
supplied or approved by us are used in the Goods.
10.
We are not responsible for the installation of the Goods and expressly disclaim all liability resulting from incorrect
installations or installations that do not conform to local electrical codes, local plumbing codes, Occupational
Health and Safety requirements, and by laws which are legislated or in effect at the time of installation.
11.
This warranty is only valid and enforceable in Australia.
Note: We and our service agents reserve the right to refuse service unless safety and accessibility to the unit can
be guaranteed.
If a service call reveals no warranty fault found with the Goods, a charge will be made for the call.
Our liability under this warranty is limited to the extent permitted by law. That is, to the extent that it is fair and
reasonable, if the Goods are not of a kind ordinarily acquired for personal, domestic or household use or
consumption, your remedies associated with any failure or defect of the product will be limited to:
(a)
the replacement of the Goods or the supply of equivalent goods;
(b)
the repair of the Goods;
(c)
the payment of the cost of replacing the Goods or of acquiring equivalent goods; or
(d)
the payment of the cost of having the Goods repaired and subject to the terms and conditions included in this
warranty.
