Release Version 1.0
8
6. Troubleshooting method
Condition
Check Method
Power is not
supplied.
•
Check the power cable connection state.
•
Check if the exclusive adapter is used.
•
Check the PoE switch hub connection state.
•
Check the CABLE PIN configuration state.
•
Check if the connection to EXTENSION PORT and NVR PORT are
correct.
Video is not
displayed.
•
Check the CABLE PIN configuration state.
•
Check the cable transmission distance.
•
Check the ground state.
•
Check if the camera model is able to input PoE.
•
Check if the camera is compatible with NVR.
•
Check if the connection to EXTENSION PORT and NVR PORT are
correct.
Video status is
uneven.
•
Check the CABLE PIN configuration state.
•
Check the cable transmission distance.
•
Check the ground state of the product.
•
Check the set value of camera.
(Transmission video quality, frame rate, resolution, etc.)
•
Check if the bandwidth is over 10Mbps after setting Bandwidth
Switch as 10M.
Network connection
state is abnormal.
•
Check the NETWORK CABLE configuration.
•
Check if there is any equipment that generates radio or strong
waves in the surrounding environment.
•
Check if the Network configuration is installed properly.