ST-HDC2PTZ
·
Quick Start Guide
31
Answer
Please check whether the protective film of the bubble has been removed.
Please check whether there are foreign objects on the bubble or the lens.
Please check where there are obstructions such as spider webs nearby.
Open the bubble and check whether the lens cover has been removed.
Restore the device to the default settings. Call the preset 95 to enter the OSD menu and select
the
RESTORE CAMERA function
.
Question
For the IR speed dome, the image is washed out when the IR light is turned on at night.
Answer
Please check whether there are obstructions near the lens, e.g. wall, leaf, spider webs, cables,
etc., which will cause the over-exposure due to the IR light reflection. Clear the obstructions if
necessary.
Question
The speed dome cannot focus when working in indoor conditions.
Answer
Please restore the device to the default to exclude incorrect configurations.
Reduce the minimum focusing distance of the device by configuring the image settings through
the OSD menu.
For further assistance and troubleshooting, please contact SecurityTronix tech support at
: (800)
688-9282
, press
3
for Tech Support, then press
2
for CCTV.
