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SECTION 6: TROUBLESHOOTING
SECTION 6
Troubleshooting
Before sending the camera for repair, please check below to make
sure that the camera is installed correctly. If it still does not perform
adequately, please consult your supplier or contact Security Cameras
Direct at 1.800.316.6027.
1. No picture on the monitor screen.
a. Check that all connected devices are powered on.
b. Confirm that the voltage is correct.
c. Confirm that the power supply provides enough current
to power the camera.
d. Check that all video cables are correctly connected.
2. The picture is not clear.
a. Check that your monitor is correctly adjusted.
b. Confirm that the glass in front of the lens is clean.
If there is dust, dirt or fingerprints on the glass, the image
quality will be affected. To clean the glass use a soft, dry
and non-abrasive cloth or a commercially available lens
cleaning set.
c. Correctly adjust the focus (varifocal models only.)