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Security Brands, Inc. | Page 1

 

RTE P Touchless Request-to-Exit Station | Installation and Use Manual

Security Brands, Inc. Two-Year Limited Warranty 

This Warranty Applies To:
Products branded as Security Brands, Inc., American Access Systems, and Summit Access Control

What Is Covered:
Any defects in materials or workmanship

Coverage Period:
Two years from date of purchase

What We Will Do:
If your Security Brands, Inc. (SBI), American Access Systems (AAS), or Summit Access Control (SAC) product is defective 

and returned within two years of purchase, well will repair, or at our option, replace the unit at no charge to you. If we 

repair your SBI, AAS, or SAC product, we may use new or reconditioned parts. If we choose to replace your SBI, AAS, or SAC 

product, we may replace it with a new or reconditioned unit of the same or similar design. The repair or replacement unit 

is warranted for (a) ninety days (b) the remainder of the original two-year warranty period, whichever is longer.

Limitations:

Implied warranties, including those of fitness for a particular purpose and merchant ability (an unwritten warranty that the 

product is fit for ordinary use) are limited to two years from the date of purchase. Security Brands, Inc. will not pay for loss 

of time, inconvenience, loss of use of your SBI, AAS, or SAC product, service calls, or property damage caused by your SBI, 

AAS, or SAC product or its failure to operate, or any other incidental or consequential damages. Some states do not allow 

limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so 

the above exclusions or limitations may not apply to you.

What We Ask You To Do:
To receive warranty service for your SBI, AAS, or SAC product, you must provide proof of the date of purchase. Contact the 

original dealer or installer of the product, and return your SBI, AAS, or SAC product along with the receipt to them. If you 

have problems locating the dealer or installer, contact Security Brands, Inc. at (972) 474-6390, and we will direct you to an 

SBI, AAS, or SAC authorized dealer or distributor. If you ship your SBI, AAS, or SAC product, you must prepay all shipping 

charges. We suggest that you retain your original packing material in the event you need to ship your SBI, AAS, or SAC 

product. Upon return, include your name, address, phone number, proof of date of purchase, and a brief description of 

the problem. This information needs to be included to receive a Return Merchandise Authorization (RMA) number.

What This Warranty Does Not Cover:
The warranty does not cover defects resulting from accidents, damage while in transit, alterations, unauthorized repair, 

failure to follow installation and operating instructions, misuse, fire, flood, or acts of God. Nor do we warrant your SBI, 

AAS, or SAC product to be compatible with any particular external device or peripheral. If your warranty has expired on 

your SBI, AAS, or SAC product, or if your product is NOT covered, contact your dealer or installer for advice on whether we 

will repair your SBI, AAS, or SAC product and for other repair information, including estimated repair costs and additional 

charges that may be incurred. We, at our option, may replace, rather than repair your SBI, AAS, or SAC product with a new 

or similar design if the damage to the unit is severe or extensive. This is the only warranty we offer on this product, and it 

sets forth all our responsibilities regarding your SBI, AAS, or SAC product. There are no other express warranties.

State Law Rights:

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

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