BREWER & SERVER TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Brew cycle will not start
Power switch off
Turn on power switch
No power to brewer
Make sure unit is plugged in
No water to brewer
Make sure shut-off valve is open
Weak coffee
Improper dose
Make sure you are using recommended dosage
Not waiting for ready light
Do not start brew until ready light is on
Check for missing spray head
Replace missing sprayhead
Strong coffee /
Coffee tastes burnt
Improper dose
Make sure correct dosage is used
Server is not clean inside
Follow regularly scheduled cleaning with Urnex
®
Brew basket overflows
Wrong dose
Make sure proper dose of coffee is used
Grounds uneven
Make sure coffee grounds are flat in
brew basket
Wrong brew basket, too small
Use correct brew basket
Wrong paper filter
Get correct paper filter
Softened water from softener
or reverse osmosis system
Cheack water hardness, if the water hardness is
under 2 grains then talk with the site engineer
Coffee is cold
Coffee brewed before ready
light was on
Make sure green ready light is on
before brewing
Over-potting
Server not empty
Make sure server is empty before brewing
BREWER AND SERVER CLEANING
BREWED COFFEE SHELF-LIFE STANDARD
Daily
2 Hours
when using pre-heated servers.
Weekly
•
Rinse brew basket and airpot with hot water after each brew cycle.
•
Wipe around spray head of brewer daily. Do not use soap or abrasives.
•
Wipe exterior of brewer daily. Do not use abrasives.
Tip:
Set a timer or write (with an erasable
marker) the time the coffee was brewed
on the back of the server so you know
when to discard the brewed coffee.
1. Use Urnex® cleaner or similar cleaner once a week in all servers and brew baskets.
2. Pour one package into server.
3. Add hot water and soak for 15 minutes.
4. Drain and rinse thoroughly.
BUNN® THERMOFRESH® 1.5 GALLON
SERVER BREWER
2
To order water filters go to
http://seattlesbestfs.com/ContactUs/Equipment/Order_Filter
For directions on how to change filters go to
http://seattlesbestfs.com/Support/Equipment/Water_Filtration
Or contact your Seattle’s Best Coffee rep who can direct you to the right place to get the right water filter.
Note:
Ordering, changing and costs of water filtration is the customer’s responsibility.
© 2014 Seattle’s Best Coffee, LLC. All rights reserved.
SFS-007-SBC-ECD-1038
