3
GENERAL PERFORMANCE PROBLEM
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MICROWAVE
TROUBLESHOOTING GUIDE
POOR COOKING RESULTS
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Are you using
microwave cookware?
Use approved cookware.
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Are you covering the
food?
Use a plastic wrap or lid.
Is the glass turntable
in the oven?
Use dishes that fit completely on the glass tray.
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Did your turn or stir the
food during cooking?
Turn or stir liquids and foods in sauces once or twice while cooking.
Did you set the correct
cook time and power
level?
See the instructions for entering the correct cooking time.
You can download your owner's manual here.
>
Does this solve your problem?
Yes! Problem solved.
No. I need Service.
Click here
to book an appointment
for service.
THE TURNTABLE
DOESN'T ROTATE
Is the glass tray
positioned correctly?
Place the top side of the glass tray facing up and seat the tray firmly
on the center hub.
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Does this model have
an option for turning off
the turntable?
If the turntable is off, turn it on.
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Are the tray, roller and
the bottom of the
cooking area clean and
free of debris?
Use a soft cloth to clean the inside of the microwave.
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Is the power supply
cord completely
plugged in?
Unplug the cord and plug it back in.
