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Warranty
ADJUSTABLE BASE:
10 YEAR LIMITED WARRANTY
SEALY GUARANTEES THAT WE WILL, AT
SEALY’S OPTION, REPLACE OR REPAIR
PURCHASER’S SEALY
®
SYSTEM IF IT IS
DEFECTIVE DUE TO FAULTY
WORKMANSHIP OR MATERIALS,
SUBJECT TO THE LIMITATIONS
DESCRIBED IN THIS WARRANTY.
Notwithstanding anything else contained in this
warranty, our goods come with guarantees that cannot
be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably
foreseeable loss or damage. You are also entitled to
have the goods repaired or replaced if the goods fail to
be of acceptable quality and the failure does not
amount to a major failure.
Y E A R 1 : F U L L C O V E R A G E O F P A R T S
A N D L A B O R
Your Sealy adjustable base system is warranted against
defects in the workmanship or materials for a period of
one (1) year from the warranty commencement date.
Electronics, electrical components, drive motors and
massage motors are included. Upon notice during the
first year from the warranty commencement date,
Sealy will send replacement parts (at no cost to the
purchaser) for any defective part to the purchaser, and
Sealy will pay all authorized labour and transportation
costs associated with the repair or replacement of any
parts Sealy determines to be defective. This one (1) year
warranty shall not apply if purchaser does not return
any and all defective parts to Sealy within 15 days of
purchaser’s receipt of replacement part.
Y E A R S 2 A N D 3 : F U L L C O V E R A G E O F
P A R T S O N L Y
Upon notice during the years two and three (2–3) from
the warranty commencement date, Sealy will offer
replacement parts for any defective part to the
purchaser. Electronics, electrical components, drive
motors and massage motors are included. This two (2)
year warranty shall not apply if purchaser does not
return any and all defective parts to Sealy within 15
components under the terms of this limited warranty
will apply to the original warranty period and will not
serve to extend such period. The decision to repair or
to replace defective parts under this warranty shall be
made, or case to be made, by Sealy at its option and in
its sole discretion.
SUBJECT TO THE AUSTRALIAN CONSUMER LAW,
REPAIR OR REPLACEMENT SHALL BE THE SOLE
REMEDY OF THE PURCHASER. THERE SHALL BE NO
LIABILITY ON THE PART OF SEALY FOR ANY SPECIAL,
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR
LOSS NOT EXPRESSLY COVERED BY THE TERMS OF
THIS WARRANTY. THIS LIMITED WARRANTY DOES
NOT INCLUDE REIMBURSEMENT FOR
INCONVENIENCE, REMOVAL, INSTALLATION,
SETUP TIME, LOSS OF USE, SHIPPING, OR ANY OTHER
COSTS OR EXPENSES. SEALY MAKES NO OTHER
WARRANTY WHATSOEVER, EXPRESS OR IMPLIED, AND
ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED
BY SEALY AND EXCLUDED FROM THIS AGREEMENT.
This warranty gives the purchaser specific legal rights.
This warranty is valid only for the original purchaser of
the product. An original purchaser is one who
purchases the product directly from Sealy Australia or
an authorized Reseller of Sealy. If you are not the
original purchaser of this Product, you take it “as is” and
“with all faults“If you did not purchase this Sealy
system directly from Sealy, we will require proof of
purchase from you demonstrating that you are the
original purchaser and eligible to make a valid claim
under this warranty. This warranty begins on the
“warranty commencement date” which is the date of
purchase for new unused units, and the date of
manufacture for units that have been used as floor or
display models. Thus, on a floor model unit, the
warranty is a portion of the limited 10 year warranty. If
original proof of purchase is not provided by purchaser,
Sealy reserves the right to determine if the unit is not
covered by this warranty or to use the manufacturing
date as the warranty commencement date. This limited
warranty gives you specific legal rights.
If you experience any trouble with your Sealy
®
system
during the warranty period, please consult the
troubleshooting section of your Reference Guide. If
problems persist after following these instructions,
please call: 1300 130 221.
days of purchaser’s receipt of replacement part.
Purchaser shall bear all service, transportation, labour,
and shipping costs related to the delivery and/or
replacement of the defective part.
Y E A R S 4 T H R O U G H 1 0 : P R O R A T E D
C O V E R A G E O F P A R T S O N L Y
Upon notice during the fourth through the tenth (4–10)
years from the warranty commencement date, Sealy
will offer replacement parts (upon terms and
conditions set forth in this paragraph) for any
mechanical bed part found to be defective. Electronics,
electrical components, drive motors and massage
motors are excluded. Purchaser shall pay 1/7th of the
then current replacement cost of the defective part
multiplied by the number of years after three (3) years
from the warranty commencement date, and Sealy
shall bear the remainder of the cost of the replacement
part. This seven (7) year warranty shall not apply if
purchaser does not return any and all defective parts to
Sealy within 15 days of purchaser’s receipt of
replacement part. Purchaser shall bear all service,
transportation, labour, and shipping costs related to the
delivery and/ or replacement of the defective part. After
the 10th year, purchaser shall bear the entire cost of
repair and replacement of all parts and materials,
including labour and transportation.
A D D I T I O N A L T E R M S A N D C O N D I T I O N S
This warranty does not apply;
a) to any damage caused by the purchaser;
b) if there has been any unauthorized repair or
replacement of the unit’s parts;
c) if the unit has been mishandled (whether in transit or
by other means), subjected to physical or electrical
abuse or misuse, or otherwise operated in any way
inconsistent with the operation and maintenance
procedures outlined in the Complete Reference Guide,
this warranty, and any other applicable document
published or approved by Sealy;
d) to damage to mattresses, fabric, cables, electrical
cords or items supplied by Resellers;
e) if there has been any unnecessary service calls,
including costs for in home service calls solely for the
purpose of educating the consumer about the unit for
finding an unsatisfactory power connection; and
f) if the recommended weight restrictions are not
followed (Twin Long, Split/Dual CA King:260kg;
Queen: 295kg), the warranty will be void.
Repairs to or replacement of the Sealy
®
system or its
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