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© Sealevel Systems, Inc. 3710 Manual | SL9128 7/2021
Appendix A
–
Troubleshooting
The adapter should provide years of trouble-free service. However, in the event that device appears to not
be functioning incorrectly, the following tips can eliminate most common problems without the need to call
Technical Support.
1.
Install software first
. After installing the software then proceed to adding the hardware. This places
the required installation files in the correct locations.
2.
Read this manual thoroughly before attempting to install the adapter in your system.
3.
Use Device Manager under Windows to verify proper installation.
4.
Use the SeaIO Control Panel applet or the Device Manager’s property page for card identification
and configuration.
5.
Always use the Sealevel Systems diagnostic software when troubleshooting a problem. This will
eliminate any software issues from the equation.
6.
The following are known I/O conflicts:
•
The 278 and 378 settings may conflict with your printer I/O adapter.
•
3B0 cannot be used if a Monochrome adapter is installed.
•
3F8-3FF is typically reserved for COM1:
•
2F8-2FF is typically reserved for COM2:
•
3E8-3EF is typically reserved for COM3:
•
2E8-2EF is typically reserved for COM4:
If these steps do not solve your problem, please cal
l Sealevel Systems’ Technical Support, (864) 843
-4343.
Our technical support is free and available from 8:00 A.M.to 5:00 P.M. Eastern Time Monday through Friday.
For email support contact
