Seagate TapeStor 8GB Online Installation Manual Download Page 35 | Manualshive

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TapeStor 8GB Installation Manual

Seagate Technical Support

For one-on-one help, you can talk to a technical
support specialist during local business hours. Before
calling, note your system configuration and drive
model number (STT

xxxxxx).

Australia

61-2-9725-3366

England

44-1628-894083

France

33 1-41 86 10 86

Germany

49-89-140-9333

Hong Kong

852-2368 9918

Korea

82-2-556-8241

Singapore

65-488-7584

Taiwan

886-2-514-2237

USA

1-800-SEAGATE or 408-456-4496

Note

Note

Note

Note

Note..... If you call one of the USA numbers, listen to

the recorded message to determine the direct
support number for your Seagate product.

SeaTDD

408-944-9121

Using a telecommunications device for the deaf (TDD),
you can send questions or comments 24 hours daily
and exchange messages with a technical support
specialist between 6:00

A

.

M

. and 5:00

P

.

M

. (Pacific

time) Monday through Friday.

8gbig.pm6

7/14/97, 3:43 PM

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Summary of Contents for TapeStor 8GB

Page 1: ...tion Manual tion Manual In In In In Internal St ternal St ternal St ternal St ternal Stor or or or orag ag ag ag age S e S e S e S e Sy y y y ystem stem stem stem stem Click her Click her Click her Cl...

Page 2: ...uction 8 Installing Seagate Backup Exec 10 Installing an ATAPI drive 15 Installing a SCSI drive 20 Checking your installation 22 Operation and maintenance 28 Troubleshooting 31 Technical Support 8gbig...

Page 3: ...ich could void the user s authority to operate the equipment It has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules which are designed to...

Page 4: ...ions on installing your new TapeStor 8GB with Seagate Backup Exec software This manual also describes how to operate and care for your tape drive and tape cartridges At the end of the manual is a list...

Page 5: ...formats In an optimally configured system the TapeStor 8GB can transfer data at up to 60 Mbytes minute with 2 1 data compression Uncompressed data transfer rates range from 18 to 30 Mbytes min for the...

Page 6: ...contact your dealer or Seagate representative The kit should contain Internal SCSI or ATAPI Tape Drive 8 Gbyte capacity Mounting brackets and front bezel to adapt the drive to a 5 25 inch drive bay Mo...

Page 7: ...install an ATAPI host adapter to provide a secondary IDE port for the tape drive If you have two IDE ports but do not have any devices attached to the secondary port you will probably need to purchas...

Page 8: ...c damage follow these guidelines Before you open your computer or remove the drive from its antistatic bag ground yourself by touching the metal chassis of your computer or some other grounded object...

Page 9: ...tion tion tion tion tion If your operating system is configured for autoplay the setup pro gram will run automatically If not from the Start menu select Run Then type d d d d d setup setup setup setup...

Page 10: ...turn off the power and remove the cover Be sure to observe the static discharge precautions listed at the beginning of this manual If you are installing an ATAPI drive continue to the following page...

Page 11: ...ts or one First find your hard drive Then find the wide flat 40 pin cable attached to the hard drive The other end of this cable will be attached to your primary IDE port probably a socket on the moth...

Page 12: ...e installing your tape drive Configuring the ATAPI drive If your tape drive will be on the same cable with an existing ATAPI device such as a CD ROM you do not have to change the default jumper settin...

Page 13: ...below If you are mounting the drive in a 5 25 inch drive bay attach mounting brackets to each side of the drive as shown at left Slide the drive into an unused drive bay so that the bezel is flush wit...

Page 14: ...or other device attached to your secondary IDE port attach the tape drive to the middle connector on the IDE cable as shown in the illustration at lower left Note Note Note Note Note When attaching c...

Page 15: ...ter dealer Check all cables including those of adjacent devices to make sure that none have loosened during the installation Make sure that all cables are routed so that they will not bind or become c...

Page 16: ...ve a 3 5 inch or 5 25 inch drive bay 2 Do you have a SCSI host adapter 3 Is there a unused connector available on your SCSI cable as shown at left 4 Is any other SCSI device using SCSI ID 4 the tape d...

Page 17: ...have a unique SCSI ID number from 0 to 7 assigned to it This tape drive is configured at the factory for SCSI ID 4 You can assign the drive any SCSI ID number that is not being used by another SCSI de...

Page 18: ...ive is shipped with termination power enabled which is appropriate for most installations If you have problems accessing your tape drive look in your SCSI controller manual to determine if you should...

Page 19: ...ng the SCSI drive If you are mounting the tape drive in a 3 5 inch drive bay skip to step f below If you are mounting the drive in a 5 25 inch drive bay attach mounting brackets to each side of the dr...

Page 20: ...sed you can purchase a Y shaped power cable splitter from your computer dealer Check all cables including those of adjacent devices which may have been loosened during the installa tion Make sure that...

Page 21: ...r Windows 95 Seagate Backup for Windows 3 x will automatically perform a self test and a test backup the first time you run the program Turn on your computer During boot up the message Windows has fou...

Page 22: ...drop down list it may be listed as a Conner device then Seagate Backup Exec has recognized your new drive Your tape drive and software are now ready to back up data If you have problems accessing you...

Page 23: ...one orientation Push the cartridge into the drive until it stops about 1 3 of the cartridge remains visible outside the drive T T T T To unload a car o unload a car o unload a car o unload a car o un...

Page 24: ...rtridges away from direct sunlight and heat sources such as radiators or warm air ducts Do not expose cartridges to temperature extremes or rapid changes in temperature Keep cartridges away from sourc...

Page 25: ...problem Retension a cartridge in any of the following cases if it is being used for the first time if it has not been used for over a month if it has been dropped if it has been shipped if it has been...

Page 26: ...u can manually clean the drive head as follows Moisten a clean lint free swab in 90 isopropyl alcohol The swab should be wet but not dripping Hold the drive access door open and gently wipe the tape h...

Page 27: ...e upper left corner of the cartridge Use this switch when you want to make sure that impor tant data on the tape will not be overwritten Tapes are shipped from the factory with the write protect switc...

Page 28: ...pacity L L L L Length ength ength ength ength Seag Seag Seag Seag Seaga a a a ate te te te te Son Son Son Son Sony y y y y 3M 3M 3M 3M 3M T T T T Tr r r r ra a a a av v v v van an an an an QIC QIC QIC...

Page 29: ...Seagate Backup Exec software You may need to configure your tape drive as a master or slave using the master slave jumpers As shown at left the master slave jumpers are located on underside of the dr...

Page 30: ...are Make sure all cables are attached securely Check the SCSI ID of each device in the SCSI chain to make sure that no two devices have the same ID the controller is usually ID 7 the bootable hard dri...

Page 31: ...er down and then restart the system Retension the tape as described in the software manual Then try the operation again Check to make sure all cables are securely con nected Make sure you are using th...

Page 32: ...e of the Seagate technical support services listed below and on the following pages SeaFONE 1 800 SEAGATE Seagate s new 800 number 1 800 732 4283 allows toll free access to automated self help service...

Page 33: ...g go seag o seag o seag o seag o seaga a a a ate te te te te Technical Support via email Send technical support questions for Seagate tape products via email to tapesuppor tapesuppor tapesuppor tapes...

Page 34: ...nd 44 1628 894084 USA 1 800 SEAGATE or 408 456 4496 Seagate Technical Support FAX You can FAX questions or comments to technical support specialists 24 hours daily Responses are sent during local busi...

Page 35: ...852 2368 9918 Korea 82 2 556 8241 Singapore 65 488 7584 Taiwan 886 2 514 2237 USA 1 800 SEAGATE or 408 456 4496 Note Note Note Note Note If you call one of the USA numbers listen to the recorded mess...

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