Seagate ST4000NM0014 Product Manual Download Page 1

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Product Manual

Seagate

Enterprise Capacity 3.5 HDD v4 SAS

100726011
Rev. A
May 2014

Standard 4KN models

ST6000NM0014

ST4000NM0014

ST2000NM0014

Self-Encryption 4KN models

ST6000NM0074

ST4000NM0074

ST2000NM0074

SED (FIPS 140-2) 4KN model

(Review Pending)

ST6000NM0114

Standard 5xxE models

ST6000NM0034

ST4000NM0034

ST2000NM0034

Self-Encryption 5xxE models

ST6000NM0054

ST4000NM0054

ST2000NM0054

SED (FIPS 140-2) 5xxE model

(Review Pending)

ST6000NM0104

Summary of Contents for ST4000NM0014

Page 1: ...0NM0014 ST2000NM0014 Self Encryption 4KN models ST6000NM0074 ST4000NM0074 ST2000NM0074 SED FIPS 140 2 4KN model Review Pending ST6000NM0114 Standard 5xxE models ST6000NM0034 ST4000NM0034 ST2000NM0034...

Page 2: ...ission When referring to drive capacity one gigabyte or GB equals one billion bytes and one terabyte or TB equals one trillion bytes Your computer s operating system may use a different standard of me...

Page 3: ...cs 10 4 1 1 Format command execution time 10 4 1 2 General performance characteristics 10 4 2 Start stop time 11 4 3 Prefetch multi segmented cache control 11 4 4 Cache operation 11 4 4 1 Caching writ...

Page 4: ...ographic erase 39 8 7 Authenticated firmware download 39 8 8 Power requirements 39 8 9 Supported commands 39 8 10 Sanitize CRYPTOGRAPHIC ERASE 39 8 11 RevertSP 39 9 0 Defect and error management 40 9...

Page 5: ...and conditions 57 11 4 1 SAS physical interface 57 11 4 2 Physical characteristics 59 11 4 3 Connector requirements 60 11 4 4 Electrical description 60 11 4 5 Pin descriptions 60 11 4 6 SAS transmitte...

Page 6: ...umbers business hours Authorized Service Centers For information regarding Warranty Support visit http www seagate com support warranty and replacements For information regarding data recovery service...

Page 7: ...ease contact the Field Applications Engineer FAE or our global support services group as shown in See Seagate Technology Support Services on page 1 Unless otherwise stated the information in this manu...

Page 8: ...atures as noted in this product manual 2 1 1 Electromagnetic compatibility The drive as delivered is designed for system integration and installation into a suitable enclosure prior to use The drive i...

Page 9: ...uipment Radio Disturbance Characteristics Limits and Methods of Measurement Australian RCM Mark If this model has the RCM Marking it complies with the Australia New Zealand Standard AS NZ CISPR22 and...

Page 10: ...closure of the inclusion of any RoHS regulated substance in such parts or materials Seagate also has internal systems in place to ensure ongoing compliance with the RoHS Directive and all laws and reg...

Page 11: ...xx Serial Attached SCSI 3 SAS 3 Standard BSR INCITS 519 ISO IEC 14776 xxx SCSI Architecture Model 4 SAM 4 Standard ANSI INCITS 447 ISO IEC 14776 xxx SCSI Architecture Model 5 SAM 5 Standard ANSI INCIT...

Page 12: ...e standards defined by the Trusted Computing Group see www trustedcomputinggroup org The head and disk assembly HDA is sealed at the factory Air recirculates within the HDA through a non replaceable f...

Page 13: ...f diagnostics performed when power is applied to the drive Vertical horizontal or top down mounting 128 MB data buffer see Section 4 4 Drive Self Test DST SAS Power Disable Power Save Seagate RAID Reb...

Page 14: ...30 376 1BB5BEA08 3 719 165 192 DDADF508 4096 1 465 130 646 57541E96 976 754 646 3A3817D6 488 378 646 1D1C1116 4160 1 436 538 464 559FD660 957 692 312 39153998 478 846 160 1C8A9CD0 4224 1 407 670 456 5...

Page 15: ...3 193 55 4KN byte sectors minutes 6TB models 4TB models 2TB models Maximum with verify 1185 62 791 38 393 65 Maximum without verify 597 35 411 48 200 73 Execution time measured from receipt of the las...

Page 16: ...ely 60 000 KB can be used as a cache The buffer is divided into logical segments from which data is read and to which data is written The drive keeps track of the logical block addresses of the data s...

Page 17: ...on a write command after the data has been transferred into the cache but before the data has been written to the medium If an error occurs while writing the data to the medium and Good status has alr...

Page 18: ...are only detected during read operations but not caused by the read If an unrecoverable data error is detected a MEDIUM ERROR 03h in the Sense Key will be reported Multiple unrecoverable data errors...

Page 19: ...rive initiates a Link Reset starting with OOB An attached device should respond to the link reset If the link reset attempt fails or any time the drive looses sync the drive initiated link reset The d...

Page 20: ...nal Exceptions Control mode page 1Ch An example if the MRIE is set to one the firmware will issue to the host an 01 5D00 sense code The FRU field contains the type of predictive failure that occurred...

Page 21: ...mperature trip points The first trip point is set at 65 C which is the maximum temperature limit according to the drive specification The second trip point is user selectable using the Log Select comm...

Page 22: ...ted by the drive under the following conditions Motor will not spin Motor will not lock to speed Servo will not lock on track Drive cannot read configuration tables from the disk In these conditions t...

Page 23: ...e to abort the diagnostic Users can abort a DST executing in background mode by using the abort code in the DST Function Code field This will cause a 01 self test aborted by the application client cod...

Page 24: ...isks not spinning Recovery requires the NOTIFY Enable Spinup command PowerChoiceTM can be invoked using one of these two methods Power Condition mode page method Enable and initialize the idle conditi...

Page 25: ...Start Stops and Load Unload cycles Power Condition Transitions Log Page reports log page 0x1A subpage 0x00 Accumulated transitions to Active Idle_A Idle_B Idle_C Standby_Y Standby_Z 6 2 AC POWER REQU...

Page 26: ...tor start max DC 3s 1 4 0 28 0 11 2 72 0 30 0 08 2 58 Peak operating current random read Typical DCX 1 6 0 40 0 84 12 09 0 43 0 83 12 13 Maximum DC 3s 1 0 42 0 88 12 66 0 45 0 89 12 93 Maximum peak DC...

Page 27: ...d motor start max DC 3s 1 4 0 36 0 03 2 16 0 38 0 02 2 14 Peak operating current random read Typical DCX 1 6 0 44 0 68 10 39 0 46 0 68 10 43 Maximum DC 3s 1 0 52 0 72 11 24 0 54 0 71 11 22 Maximum pea...

Page 28: ...ayed motor start max DC 3s 1 4 0 28 0 10 2 60 0 31 0 11 2 87 Peak operating current random read Typical DCX 1 6 0 41 0 59 9 10 0 43 0 58 9 17 Maximum DC 3s 1 0 43 0 61 9 47 0 45 0 60 9 45 Maximum peak...

Page 29: ...random location within the band from three quarters to maximum track General DC power requirement notes 1 Minimum current loading for each supply voltage is not less than 1 7 of the maximum operating...

Page 30: ...L REV A 25 6 3 3 Current profiles The 12V top and 5V bottom current profiles for the Enterprise Capacity 3 5 HDD drives are shown below Figure 1 6TB model current profiles Note All times and currents...

Page 31: ...ODUCT MANUAL REV A 26 The 12V top and 5V bottom current profiles for the Enterprise Capacity 3 5 HDD drives are shown below Figure 2 4TB model current profiles Note All times and currents are typical...

Page 32: ...ODUCT MANUAL REV A 27 The 12V top and 5V bottom current profiles for the Enterprise Capacity 3 5 HDD drives are shown below Figure 3 2TB model current profiles Note All times and currents are typical...

Page 33: ...cal axis To calculate BTUs per hour multiply watts by 3 4123 Figure 4 6TB models 6Gb DC current and power vs input output operations per second 6TB models in 12Gb operation Please refer to Table 2 for...

Page 34: ...calculate BTUs per hour multiply watts by 3 4123 Figure 6 4TB models 6Gb DC current and power vs input output operations per second 4TB models in 12Gb operation Please refer to Table 3 for power diss...

Page 35: ...calculate BTUs per hour multiply watts by 3 4123 Figure 8 2TB models 6Gb DC current and power vs input output operations per second 2TB models in 12Gb operation Please refer to Table 4 for power diss...

Page 36: ...perations After the temperatures stabilize measure the case temperature of the drive See Figure 10 for HDA case temperature measurement location b Non operating 40 to 158 F 40 to 70 C package ambient...

Page 37: ...duration of 11ms half sinewave Shock occurring at abnormal levels may promote degraded operational performance during the abnormal shock period Specified operational performance will continue when nor...

Page 38: ...cu cm 20 40 lb 9 1 to 18 1 kg 36 in 914 mm SEAGATE ENTERPRISE CAPACITY 3 5 HDD V4 SAS PRODUCT MANUAL REV A 33 Drives packaged in single or multipacks with a gross weight of 20 pounds 8 95 kg or less b...

Page 39: ...shall be 2 8 bels typical when measured to ISO 7779 specification Sound power while operating shall be 3 0 bels typical when measured to ISO 7779 specification There will not be any discrete tones mor...

Page 40: ...rive mounting mm in mm in mm in Figure 12 Mounting configuration dimensions 2TB 4TB models Weight 6TB 1 720 lb 780 g 4TB 1 500 lb 680 g 2TB 1 340 lb 610 g NOTE These dimensions conform to the Small Fo...

Page 41: ...NTERPRISE CAPACITY 3 5 HDD V4 SAS PRODUCT MANUAL REV A 36 Figure 13 Mounting configuration dimensions 6TB models NOTE The image is for mechanical dimension reference only and may not represent the act...

Page 42: ...modules tested National Voluntary Laboratory Accreditation Program NVLAP accredited laboratories perform cryptographic module compliance conformance testing Seagate Enterprise SED The SEDs referenced...

Page 43: ...s the drive s owner to enable or disable firmware download operations see Section 8 4 Access to the Admin SP is available using the SID Secure ID password or the MSID Manufacturers Secure ID password...

Page 44: ...Design Center Three conditions must be met before the drive will allow the download operation 1 The download must be an SED file A standard base drive non SED file will be rejected 2 The download fil...

Page 45: ...ive operation the drive if programmed to do so performs error recovery procedures to attempt to recover the data The error recovery procedures used depend on the options previously set in the Error Re...

Page 46: ...ror will be reported 9 3 SAS SYSTEM ERRORS Information on the reporting of operational errors or faults across the interface is given in the SAS Interface Manual The SSP Response returns information t...

Page 47: ...he LBAs have been verified the drive proceeds with the normal write command If the LBAs have not been verified by BMS Pre Scan will convert the write to a write verify to certify that the data was pro...

Page 48: ...daries across the interface if RDPROTECT and WRTPROTECT bits are nonzero values Type 1 does not allow the use of 32 byte commands Type 2 Provides checking control and additional expected fields within...

Page 49: ...tructions provided by the host system This connects the drive directly to the system s SAS connector The SAS connector is normally located on a SAS backpanel See Section 11 4 1 for additional informat...

Page 50: ...air flow resistance is created while providing air flow to the electronics and HDA Also the shortest possible path between the air inlet and exit should be chosen to minimize the travel length of air...

Page 51: ...ts fixed and evaluating the out of plane deflection of the fourth mounting point when a known force F is applied to the fourth point Breather hole location top cover 10 4 GROUNDING Signal ground PCBA...

Page 52: ...erent SCSI domains Each drive port has a unique SAS address The two ports have the capability of independent port clocking e g both ports can run at 12Gb s or the first port can run at 6Gb s while the...

Page 53: ...bit supported Y VS vendor specific N Inquiry 12h Y Block Device Characteristics B1h Y Block Limits B0h Y Date Code page C1h Y Device Behavior page C3h Y Device Identification 83h Y Extended Inquiry D...

Page 54: ...t same pages as Mode Sense 1Ah 15h Y 2 Mode Select 10 same pages as Mode Sense 1Ah 55h Y Mode Sense 1Ah Y 2 Caching Parameters page 08h Y Control Mode page 0Ah Y Disconnect Reconnect 02h Y Error Recov...

Page 55: ...UNs A0h Y Request Sense 03h Y Actual Retry Count bytes Y Extended Sense Y Field Pointer bytes Y Reserve 16h Y 3rd Party Reserve Y Extent Reservation N Reserve 10 56h Y 3rd Party Reserve Y Extent Reser...

Page 56: ...2 AFh N Verify 16 AFh Y Verify 32 7Fh 000Ah N Supported if formatted for type 2 protection information Write 6 0Ah Y Write 10 2Ah Y DPO bit Y FUA bit Y Write 12 AAh N Write 16 8Ah Y Write 32 7Fh 000Bh...

Page 57: ...ions PP 10 Inquiry data for an Inquiry command received on Port A 30 Inquiry data for an Inquiry command received on Port B R Four ASCII digits representing the last four digits of the product firmwar...

Page 58: ...age location on the media prior to shipping 3 Current values Current values are volatile values being used by the drive to control its operation A Mode Select command can be used to change the values...

Page 59: ...00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C 20 00 00 CHG 04 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DEF 07 0A 00 14 FF 00 00 00 00 00 FF FF CHG 07 0A 0F FF 00 00 00 00 0...

Page 60: ...00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C 20 00 00 CHG 04 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DEF 07 0A 00 14 FF 00 00 00 00 00 FF FF CHG 07 0A 0F FF 00 00 00 00 0...

Page 61: ...00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C 20 00 00 CHG 04 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 DEF 07 0A 00 14 FF 00 00 00 00 00 FF FF CHG 07 0A 0F FF 00 00 00 00 0...

Page 62: ...provided in the SAS Interface Manual Figure 17 Physical interface Table 13 Miscellaneous features SUPPORTED FEATURE OR CONDITION N Automatic contingent allegiance N Asynchronous event notification N...

Page 63: ...TUM B L 5 08 1 27 6X 1 27 14X 15 875 0 35MIN 15 875 33 43 0 05 B 4 90 0 08 0 84 0 05 22X 0 15 B P15 P1 S7 S1 SEE Detail1 0 30 0 05 4X 4 00 0 08 0 15 D 0 30 0 05 2X 41 13 0 15 B B C C A A 0 20 B 42 73...

Page 64: ...physical interface connector 6 10 Detail A 0 30 0 05 x 45 5X 0 40 0 05 X 45 3X CORING ALLOWED IN THIS AREA 2 25 0 05 4 85 0 05 0 10 B E S14 S8 4 40 0 15 SEE Detail 2 3 90 0 15 SECTION A A SECTION C C...

Page 65: ...ion of the functions provided by the pins Table 15 SAS pin descriptions PIN SIGNAL NAME SIGNAL TYPE PIN SIGNAL NAME SIGNAL TYPE S1 Port A Ground P1 NC reserved 3 3Volts S2 Port A_in Diff input pair P2...

Page 66: ...plugging 11 5 SIGNAL CHARACTERISTICS This section describes the electrical signal characteristics of the drive s input and output signals See Table 15 for signal type and signal name information 11 5...

Page 67: ...ensate for many of the receive losses in the system 2 A Feed Forward Equalizer FFE optimized to provide balanced receive margins over a range of channels bounded by the best and worst case channels as...

Page 68: ...I 4 buffer data 8 space 11 busy status 57 bytes per surface 10 bytes per track 10 C cache operation 11 cache segments 11 caching write data 12 Canada ICES 003 4 Canadian Department of Communications 3...

Page 69: ...Information Processing Standard 37 feed forward equalizer 62 FFE 62 FIPS 37 firmware 8 corruption 51 firmware download port 38 flawed sector reallocation 8 Format command execution time 10 function co...

Page 70: ...tion conflict 57 Task set full 57 miscorrected media data 13 Mode sense data table 53 54 55 56 mounting 46 holes 46 orientations 44 mounting configuration 35 mounting configuration dimensions 35 36 MS...

Page 71: ...38 security providers 38 seek error defined 13 rate 13 segmented caching 57 self encrypting drives 38 Self Encrypting Drives Reference Manual 6 Self Monitoring Analysis and Reporting Technology 9 15...

Page 72: ...ity 3 5 HDD v4 SAS Product Manual Rev A 67 Type 1 PI format 43 Type 2 PI format 43 U unformatted 9 Unrecoverable Errors 13 unrecovered media data 13 V vibration 32 34 W warranty 18 WriteLockEnabled 38...

Page 73: ...United States 408 658 1000 ASIA PACIFIC Seagate Singapore International Headquarters Pte Ltd 7000 Ang Mo Kio Avenue 5 Singapore 569877 65 6485 3888 EUROPE MIDDLE EAST AND AFRICA Seagate Technology SAS...

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