Seagate NAS Pro 2-Bay, Manual

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NAS OS Rescue
The NAS OS rescue tool is preconfigured on your Seagate NAS Pro. In addition to installing NAS OS, it can act
as a bootable rescue tool to help you troubleshoot technical problems. The NAS OS rescue includes three
recovery options:
Recover data: Enable FTP Access to the data on your NAS OS device. Once enabled, you can use FTP
client software or a web browser to back up the data stored on your NAS.
Restore to factory settings: Reset your NAS OS device to its factory default while attempting to preserve
the shares and data. Seagate cannot guarantee that all your data will be saved. Factory default includes
the reversion of all NAS OS parameters (e.g. Users, General, Network, etc.) to their original states.
Format the drives and install NAS OS: The Installer will format the NAS's hard drives before reinstalling
NAS OS. Since all data will be deleted during the format, Seagate highly recommends that you back up
your files before selecting this option.
Prepare for a rescue
Back up the NAS Pro
The NAS OS rescue will attempt to repair or reset the NAS OS. To guarantee that data stored on the NAS is
preserved, Seagate highly recommends that you back up all shares before moving forward with the Installer.
If you cannot access the NAS volumes, the rescue provides an option to retrieve data via FTP.
Following the backup (if applicable), turn the NAS off. If you have access to NAS OS, use the power icon on
the upper right of the window to select Shutdown. Otherwise, apply a short push to the power button.
Recovery bu on
The NAS OS rescue tool is enabled upon booting the NAS by simultaneously pushing the Recovery and
power buttons. The recovery button is located on the back of the NAS within a small recessed niche. To
push the recovery button, you will need a thin pointed object such as a paperclip or a small screwdriver.
MAC address
Once it is enabled, the NAS OS rescue prompts you for the NAS Pro's MAC address. Your NAS Pro has two
MAC addresses, one for each LAN port (see
System Overview ). Check the MAC address labels on the back
of your device and note one for the rescue.
Perform a rescue
1. Confirm that users on the network are not accessing the NAS Pro.
65 Seagate NAS Pro 2-Bay | 4-Bay | 6-Bay 4/28/15