Seagate 15K.3 - Cheetah - Hard Drive, Product Manual

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74 Cheetah 15K.3 SCSI Product Manual, Rev. G
Presales, Technical Support and Customer Service
Presales Support
Our Presales Support staff can help you determine which Seagate products are best suited for your specific
application or computer system.
Technical Support
If you need help installing your drive, consult your system's documentation or contact the dealer's support ser-
vices department for assistance specific to your system. Seagate technical support is also available to assist
you online at support.seagate.com or through one of our technical support service centers. Have your system
configuration information and your drive’s “ST” model number available.
SeaTDD ™ (+1-405-936-1687) is a telecommunications device for the deaf (TDD). You can send questions or
comments 24 hours daily and exchange messages with a technical support specialist from 8:00
A
.
M
. to 11:45
A
.
M
. and 1:00
P
.
M
. to 6:00
P
.
M
. (Central time) Monday through Friday.
Warranty Service
Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct
customers should contact their Seagate service center representative for warranty-related issues. Resellers or
end users of drive products should contact their place of purchase or one of the Seagate warranty service cen-
ters for assistance. Have your drive’s “ST” model number and serial number available.
Authorized Service Centers
In some countries outside the US, you can contact an Authorized Service Center for service.
USA/Canada/Latin America Support Services
Presales Support
Call Center Toll-free Direct dial FAX
Disc: 1-877-271-3285 +405-936-1210 +1-405-936-1683
Tape: 1-800-626-6637 +1-714-641-2500 +1-714-641-2410
Technical Support
Call Center Toll-free Direct dial FAX
Disc: 1-800-SEAGATE† +405-936-1210 +1-405-936-1683
Tape: 1-800-SEAGATE† +1-714-641-2500 +1-714-641-2410
Warranty Service
Call Center Toll-free Direct dial FAX / Internet
USA, Mexico and 1-800-468-3472 +1-405-936-1456 +1-405-936-1462
Latin America
Canada
Memofix* 1-800-636-6349 +1-905-660-4936 +1-905-660-4951
www.memofix.com
Adtech* 1-800-624-9857 +1-905-890-3099 +1-905-890-3977
www.adtech1.com
Brazil
MA Centro de Serviços* — +55-21-2509-7267 +55-21-2507-6672
e-mail: centro.de.servicos.brasil@seagate.com
* Authorized Service Centers
†For product-specific phone number