Seagate 15K.3 - Cheetah - Hard Drive, Product Manual

Page: 29 / 94

Cheetah 15K.3 SCSI Product Manual, Rev. G 19
5.2.9.2.4 Log page entries
When the drive begins DST, it creates a new entry in the Self-test Results Log page. The new entry is created
by inserting a new self-test parameter block at the beginning of the self-test results log parameter section of
the log page. Existing data will be moved to make room for the new parameter block. The drive reports 20
parameter blocks in the log page. If there are more than 20 parameter blocks, the least recent parameter block
will be deleted. The new parameter block will be initialized as follows:
1. The Function Code field is set to the same value as sent in the DST command
2. The Self-Test Results Value field is set to Fh
3. The drive will store the log page to non-volatile memory
After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self-
Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the
last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the
test. If the field is zero, the drive passed with no errors detected by the DST. If the field is not zero, the test
failed for the reason reported in the field.
The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The
Sense key, ASC, ASCQ, and FRU are used to report the failure condition.
5.2.9.2.5 Abort
There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message
to abort the diagnostic.
You can abort a DST executing in background mode by using the abort code in the DST Function Code field.
This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values
log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).
5.2.10 Product warranty
Beginning on the date of shipment to customer and continuing for a period of five years, Seagate warrants that
each product (including components and subassemblies) or spare part that fails to function properly under nor-
mal use due to defect in materials on workmanship or due to nonconformance to the applicable specifications
will be repaired or replaced, at Seagate’s option and at no charge to customer, if returned by customer at cus-
tomer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate
will pay for transporting the repair or replacement item to customer. For more detailed warranty information
refer to the Standard terms and conditions of Purchase for Seagate products.
Shipping
When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box.
They are easily identified by the Seagate-approved package label. Shipping a drive in a non-approved con-
tainer voids the drive warranty.
Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran-
sit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping
by an air-ride carrier experienced in handling computer equipment.
Product repair and return information
Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does
not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory-seal voids
the warranty.