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Contacting Customer Service
If you encounter a problem using your system that you cannot resolve,
contact Customer Service:
Before
contacting CUSTOMER SERVICE, please have the following
information available:
1. InstaScan Scanner Information
:
•
InstaScan Model Number
•
Serial Number, located on the bottom of scanner
•
Any modifications made to the scanner or tags
•
Location where system is installed
2. Computer Information:
•
Computer Brand and Model number
•
Processor speed and available RAM
•
COM Port used
SCS Support (858) 485-9196
8:00 a.m. – 5:00 p.m. PST
Email – [email protected]
U519 Manual.p65
10/27/2000, 4:35 PM
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