If the set-top does not perform as expected, the following tips may help. If you need
further assistance, contact your cable service provider.
No Picture
• Verify that the power to your TV is turned on.
• If the set-top is plugged into a wall switch, verify the wall switch is in the ON
position.
Note
: You should
avoid
plugging the set-top into an outlet that is
controlled by a wall switch.
• Verify that all cables are properly connected.
• If your system includes a VCR or stereo, verify that you have properly connected
them to the set-top.
• Verify that your TV is connected to the proper TV input port.
• Verify that the TV is set to the proper input channel.
No Color
• Verify that the current TV program is broadcast in color.
• Adjust the TV color controls.
No Sound
• If your setup includes a stereo, verify that you have properly connected it to the
set-top.
• Verify that the volume is turned up.
• Verify that the mute function is not engaged.
Where are the connection diagrams?
The diagrams on the following pages show examples of typical connections for
the set-top.
What cables do I need?
Some of the cables shown in the diagrams may not be included with the set-
top. The required cables are shown in the connection diagrams on the following
pages.
Use the Remote Control to Access Services and Programs
Press the following keys on the remote control to access cable services and programs :
•
Guide
–Display the on-screen guide of TV programming schedules and other
services available from your cable service provider, such as video-on-demand and
pay-per-view programs.
•
Arrows
–Highlight a program in the schedule.
•
Info
–Display the description of a speci
fi
c program (either from the on-screen guide
or while viewing a program).
•
Select
–Watch a speci
fi
c program in the guide.
Watch TV
Frequently Asked Questions
11
Performance Tips
