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*P517-057*

P517-057

Gateway

Installation Instructions 

User Guide

Model GWE

For the latest Installation Instructions and User Guide for the ENGAGE Gateway and all 

other ENGAGE enabled devices, visit:
Para obtener las últimas Instrucciones de Instalación y la Guía del Usuario para la 

Gateway ENGAGE y otros dispositivos provistos por ENGAGE, visite el sitio:

Pour les instructions d’installation et le manuel de l’utilisateur les plus récents pour la 

Gateway d’ENGAGE et tous les autres dispositifs actionnés par ENGAGE, rendez-vous 

à l’adresse :

Para español, pág. 16.
Pour l’anglais, voir la page 30.

 www.allegionengage.com

Summary of Contents for GWE

Page 1: ...ner las últimas Instrucciones de Instalación y la Guía del Usuario para la Gateway ENGAGE y otros dispositivos provistos por ENGAGE visite el sitio Pour les instructions d installation et le manuel de l utilisateur les plus récents pour la Gateway d ENGAGE et tous les autres dispositifs actionnés par ENGAGE rendez vous à l adresse Para español pág 16 Pour l anglais voir la page 30 www allegionenga...

Page 2: ...alliance partner access control software to control the system Power is supplied by the ACP power connector 12 or 24V or the wall power supply Data is supplied by either 2 or 4 wire RS 485 connection from the ACP 2 IP Mode In this mode the Gateway communicates with an IP based host Power is supplied by either POE on the Ethernet cable or the wall power supply that is included with the Gateway Data...

Page 3: ...or ACP power connector Wire guard cover 24V DC power cord Ethernet cable Security screw optional Top View Kensington lock slot Factory Default Reset button PoE Ethernet Port Power port ACP DC power input RS 485 Port Antenna not supplied ...

Page 4: ...ate a unique site for you and invite your account to have access to this site before you can add any devices When logging into your account if you have access to multiple sites you will be prompted to select the site in which you want to work Download the ENGAGE mobile application WARNING Do not create a new ENGAGE account from the ENGAGE mobile app Navigate to http portal allegionengage com partn...

Page 5: ... Single gangbox mounting Place the mounting plate with the holes aligned with the screw holes in the gangbox 4 Double gangbox mounting Place the mounting plate with the holes aligned with the screw holes in the gangbox 3 Route wires Route wires through top hole in mounting plate Wire hole IMPORTANT Leave some slack when routing wires through mounting plate to avoid damaging wires 4 Secure mounting...

Page 6: ...d through Ethernet port Category 5e cabling required Facility must have compatible powered Ethernet connection 1a Plug powered Ethernet cable into Ethernet port 1b Check Gateway for LED indicator 2 Supplied 24V power adapter 2a Plug power adapter into wall socket CAUTION Use only Schlage supplied power supply 2b Plug power cord into socket 2c Check Gateway for LED indicator 3 Using ACP 2 wire DC p...

Page 7: ... RS 485 communication status two LED indicators located near the RS 485 port The green LED will flash when the Gateway detects RS 485 traffic The red LED will flash when the Gateway is transmitting data back to the ACP See your access control software documentation for more information Linking Locks and Gateways The linking process for an ENGAGE Gateway and ENGAGE enabled lock requires remote link...

Page 8: ...he Gateway To reconnect to NDE while holding the interior lever apply a credential Then release the lever Refreshing the Connect screen in the app will connect to the lock for up to 30 seconds Gateway to Access Control Panel Connection CAUTION Disconnect the Access Control Panel power and batteries before wiring the Gateway to the panel WARNING Because every Access Control Panel is different alway...

Page 9: ...egulated 12 VDC power supply or a separate UL294 Listed 12 or 24 VDC power limited power supply Power input is non polarized DC Ground RS485 Rx Receive Data 4 Wire or 2 Wire bi directional RS485 communication port for interface to Access Control Panels 2 Wire installation Both 2 4 wire jumpers should be added 4 Wire installation Both 2 4 wire jumpers should be removed Refer to following pages for ...

Page 10: ...cal ACP to Gateway wiring Refer to your ACP documentation for specific wiring information B GND Power Supply UL294 or ULCS318 ULCS319 Listed power limited 250mA 12 or 24 V DC Access Control Panel A _ Shielded 2 Wire Diagram Power Supply UL294 Listed power limited 250mA 12 or 24 V DC ...

Page 11: ...x Rx Rx GND Power Supply UL294 or ULCS318 ULCS319 Listed power limited 250mA 12 or 24 V DC Access Control Panel Shielded Remove jumper 4 Wire Diagram Power Supply UL294 Listed power limited 250mA 12 or 24 V DC ...

Page 12: ...e device from your ENGAGE account If you wish to move the Gateway to a different ENGAGE site you must also login to the other site and recommission after completing a FDR on the Gateway and deleting it from the previous site A Press and hold the FDR button Hold the button until the Gateway Status LED flashes green two times and remains solid After the indicator flashes twice you may release the FD...

Page 13: ...teway State Fast flash blue repeating Gateway is in link mode connected and linking to new lock State Alternating long flashing blue and red Gateway is in link mode searching for new lock State Solid red Factory Default State Uncommissioned State Fast flash red x4 Linking to lock was not a success Status code Alternating green and red long flashes repeat Gateway is updating its firmware State Soli...

Page 14: ... The 2 4 wire jumpers P5 may be improperly installed for communication with Gateway 4 Wire or improperly removed for communication with RS 485 2 Wire Install the 2 4 wire jumpers when communicating with RS 485 2 Wire Remove the 2 4 wire jumpers when communicating with RS 485 4 Wire Refer to typical Gateway wiring diagrams The Gateway does not communicate with Wireless Access Point Modules WAPMs Th...

Page 15: ...t into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the followin...

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