I hear hum from Gungnir. What do I do?
Gungnir’s noise floor is insanely low, so it’s most likely a ground
loop. To fix a ground loop, try a HumX or a ground loop isolator.
Hey, this thing clicks between songs/between inputs/etc!
Yes, it does.
Care to explain why, smartass?
Sure. That’s the muting relay engaging when there’s no input. Many
computer sources turn off the digital audio output between songs
and when changing sampling rates. We went with a muting relay
because it’s the best way to ensure there are no clicks or pops when
the input is unlocked. But it does click a bit.
It takes a few seconds to change inputs and play music!
Yes, it does. Gungnir is doing a lot when you change inputs. It’s
actually looking at the quality of the input signal and making a deci-
sion on which clock regeneration system to use, as well as which
clock frequency is appropriate to the sampling rate. It’s a hell of a
job, so it can take a little while to lock in.
My computer doesn’t see the Gungnir via USB. What’s up?
It depends on the computer. Some Mac and PC operating systems
have draconian restrictions on the amount of power their USB ports
can provide. Check schiit.com/faq/USB-problems for some possible
solutions.
FAQ
How do I install the Windows USB drivers?
Many newer Windows systems won’t need drivers at all—just plug in
and it will find and install the correct driver. If you need drivers, our
drivers are available at schiit.com/drivers.
What if I’m still having glitches or intermittent connectivity
when connected to a computer?
Start at schiit.com/faq/DAC-problems for troubleshooting.
I don’t get any sound from Gungnir!
Are your sources on? Check those first. If you’re using a computer
source, ensure that your computer’s sound output is set to go to the
Gungnir via SPDIF or USB in BOTH the Control Panel/System Prefer-
ences AND your music player software.
Can I leave Gungnir on all the time?
Sure, if you want to. In fact, we leave all our DACs on all the time. It
won’t hurt anything.
So when do I get the killer upgrade to the next level from you?
Make sure you’re on the mailing list, and we’ll let you know when
we’ve released new USB or analog boards.
It doesn’t turn on, what do I do?
Plug it in to a different AC socket. Ensure you are not currently in a
blackout. Then email us if it still doesn’t turn on.
